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iPhone 6 Space Grey Front Camera Crescent Issue...?

I have an iPhone 6 64GB in Grey that has had an issue that keeps happening even after Apple repairs it...My front camera begins to have a crescent appear...I will link a picture as it seems to be a fairly common issue with the 6 model and seems pretty specific to the Space Grey color weirdly enough.

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1.5K

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Unexpected charges/Unfair due dates

Long story short...When I switched from Verizon to AT&T I was paying slightly less for a similar service and was able to keep my old phone. However, the old phone had technical issues that I nor AT&T could not resolve, so they replaced the phone with the same model, which was actually pretty great a

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289

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warranty problems

My Samsung S5 active phone was estimated about 5 months old and the screen stopped working, Samsung sent me what was supposed to be a new phone and I sent mine back. 2 Months later I get a letter stating the screen was cracked it is not warranty and I will be billed $599.95 for the new phone I recei

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540

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BEWARE OF THE SCAMMERS IN THE WARRANTY DEPARTMENT AND ERRONEOUS CHARGES

I sent off my phone a few months ago for a warranty replacement. The phone was having terrible software issues which left it unusable. On the phone I notified the agent of some stripping on the edges which was just normal wear and tear.  She assured me the phone was eligible for return and thus I se

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501

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Blackberry KeyOne terrible signal reception or no signal

My KeyOne:State: MSCarrier: AT&TModel: BBB100-1Build Number: AA0750Under settings/about phone/status/sim status:Signal strength -115dBm 25 asu  (this is TYPICAL)Cellular network type: LTEI'm in an area with excellent cell phone coverage and have been with AT&T for many years, through several differe

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3.4K

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problem getting warranty support for AT&T GoPhone (Alcatel C1) from Quality One Wireless

I have an Alactel C1 phone (Model 4015T) that was marketed as an AT&T GoPhone. It has been having recent problems powering on where it either gets stuck on the white Alcatel startup screen or the phone boots into an Android system recovery page. On this page, I have tried using the "wipe data/factor

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899

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Returned phone via warranty and followed packing instructions - Phone sent back shattered

Good Afternoon All, My wife and I took the old phone, put it in the sleeve and in between the bubble wrap the same way the phone I got was packaged.  I then received the phone back with a shatter on the front and a letter saying I owed 400$ because of the damage.  Damage that was not there when I sh

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301

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Warranty Problem

In March I went into my local store with the fact my wasn't charging anymore, the sales rep had send me a new charging cord which worked for a while. Then in May I went back into the store with the same situation, this time the sales rep said since my Samsung Edge 7S Plus was in excellent condition

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74

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Warranty Phone sent back with charge on account

My husbands phone started ringing for a phone call. He picked it up and the screen went black, flickered, and then stayed black. The notification sounds continued.We went to our local ATT corp store and it was inspected and notated pm the account that thw phone had no physical or liquid damage. I us

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310

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Warranty on cellphone

Sent a phone to the warranty and it was returned to me damaged. It was damaged in the mail and now I have to pay $702 for a phone that was perfect when I put in the mailbox. The warranty department said there is nothing I can do about the phone but to pay the phone charges. Someone in warranty depar

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171

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Too much to ask?

Is it too much to ask that AT&T and or Assurion to provide some assistance for customers claiming a replacement under warranty for a physically undamaged phone?  Under warranty a faulty phone must not have any physical damage to the screen or water damage.  BUT, the only way to prove that I placed a

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173

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ATT'S Warranty Scams....What a Tragedy.

I had recently upgraded to a Blackberry Passport and used it for about 3 weeks.  After having issues with software and receiving phone calls, ATT said I was within my warranty time so that I should file a claim and get a replacement device sent to me.  When I had received the replacement phone, I fo

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529

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How to fill out warrenty on my replacment phone i got through insurance

I just used my insurance to get a new replacement phone. The guy I talked to with the insurance company said that I can but this phone under a warranty. I was wondering how to go about that..

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131

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Hideous, gold, Refurbished iPad

I purchased a defective 5th generation iPad from AT&T. After 10 months of bimonthly, hours long calls, AT&T agrees to switch out under warranty.  I signed a contract agreeing to pay full $569.99 ($100 more than a new 6th generation iPad) price of replacement, if I failed to return my iPad. I receive

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920

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Good faith Warranty return

Actual Phone colorMagnified phone I recently returned my cell phone on a warranty claim. I agreed to the terms and conditions and carefully reviewed the phone for damage or breakage. You can see the picture of the phone above. I contacted the warranty company and notified them that there was no phy

Questions

123

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Galaxy S7 Edge puts calls on hold

My S7 that i've just now had a month continually puts calls on hold.  Puts them on hold to the point that it makes it hard to even carry on a conversation.  Took it to best buy and they flashed it.  might have helped for a day or two but it's back at it again.  If y ou have a two minute conversation

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1.7K

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Warranty Department returned my phone with a cracked screen that was not there when i sent it

I need your help forum. As a ten year customer with four phone lines on my plan i would expect better from ATT. I own a Nokia 1520 which was experienceing some software problems. The volume would randomly inicrease and the screen would freeze. I contacted ATT and was told that the phone was under wa

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705

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Lg G4 Boot loop

I have an Lg G4 and I have had it for1 year and three months. Yesterday it began to bootloop it is a 506 verison. Is the warranty still included on my phone?

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380

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Manufacture Warrenty

I dont understand why im paying for the "extended manufacture warrenty" when im not able to file it directly with ATT and instead have to go through assurion who is requiring me to somehow upload my photo id and other documentation electronically to them. (I dont have a scanner, nor do I know how to

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449

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If you buy the LG G6, get this!

http://www.lg.com/us/mobile-phones/g6/pdf/LG%20G6%20Second%20Year%20Promise%20Program%20TCs.pdf

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533

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