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A few of our users have lost their Visual Voicemail (iOS users)

I have at least two of our users who have lost their iOS Visual Voicemail.    One of them is remote, so I don't have access to his phone.    The other is local and I was able to try:Resetting Voicemail PINRestarting iPhoneResetting Network Connections (followed by restart of device)Calling the numbe

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Visual voicemail/Wifi problems

My mom has a new phone (HTC Desire 610) and I am setting it up for her. I have figured out that the visual voicemail does not work on Wifi (only over the data network). However the phone is set to connect to any available wifi networks (like the one at home). When connected to wifi at home not only

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AT&T Messages stopped working after mobile plan change

Last week my AT&T Messages app stopped working on my Note 3.  My voicemail was also reset.  When I attempted to reinstall it, it errored out after a time with a message to call 611.   Also when I log into https://messages.att.net from my laptop, the page loads and allows me to log in but a message "

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Lost Voicemail icon

Galaxy S7 Edge: I don't have or somehow deleted the plain voicemail icon on home screen (phone is new). I installed Visual Voicemail, which I have now force stopped and want to get rid of. BUT I cannot find plain voicemail to reinstall on home screen. HELP!

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