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Unlimited vs unlimited plus and tethering to my phone
I need my phone to tether to my computer for work. If I purchase an "Unlimited" PrePaid plan, will I be able to tether my phone to my computer and enjoy LTE speed data? Under that plan it says there is "no mobile hotspot". Is this referring to a separate hotspot device? Or is it also referring to my
Questions
• Data & Messaging Features, Internet Tethering
Stream Saver
Hello, I've been on the phone with AT&T customer service and tech support and have not been able to resolve the issue of turning the stream saver feature off. I've been directed to Manage Usage and there is supposed to be a selector switch for Stream Saver, but my accounts do not show that switc
Questions
• Data & Messaging Features, Internet Tethering
Grandfathered Unlimited Data Plan is not unlimited...
AT&T has recently began to text a message stating that "Your data has reached 75% of the 3GB network management threshold." WHAT 3GB network management threshold? I pay for UNLIMITED data!
Questions
• Account Features
My hotspot stopped working
I have an unlimited plan with hotspot with 10 lines and now my line (only one) does not work.
Questions
• Data & Messaging Features, Internet Tethering
Plans on grandfathered lines.
I just finished live chat with agent and deeply disappointed. I have 4 lines on my family plan, 3 of those lines are so called 'Grandfathered' lines before the first generation iPhone. 2 of the lines has the bundle service with 200 texts just can add $5 dollar more, but just 1 line's list has no opt
Questions
• Data & Messaging Features, Internet Tethering
Trouble gettin LaCrosse weather station set up
I set up my sensor that sends wind and weather data to the inside weather station, but am continuing to have some issues. The station indicates the outside temperature and humidity but the inside temperature reads 72 degrees no matter what the actual temperature is. The inside humidity does c
Questions
• Account Features
Unlimited Plan, 22 gigs per line?
Hi,is the 22 gig before throttling with the Unlimited Plan for the whole account or is that 22 gigs per line? Thanks
Questions
• Data & Messaging Features, Internet Tethering
Returning AT&T Smart Wi-Fi Extender
(Order # 22-330641825378941) I've attempted multiple times by phone (7 Attempts) as well as via chat (5 Attempts) and even going to an actual AT&T Store location (3 Separate Locations Attempted) in person to be able to be helped with returning this device and am STILL CURRENTLY STUCK WITH A CL
Questions
• AT&T Internet Equipment
Could AT&T Give me Just 1 Reason Not To Leave? Loyalty?
I'm an existing post-paid customer paying $157.80 per month for two lines of service ($1,893.60 annually). 1 line with Data Unlimited for 4G LTE ($45.00) and the other with DataPro 3GB for Smartphone 4G LTE($30.00) data plans. Our peak usage since the first of the year has been 22.2 GB in
Questions
• Wireless Billing
Hotspot denied on Prepaid Unlimited Plus Plan
Hi! I'm on Prepaid Unlimited Plus Monthly Plan and I just switched to Nokia XR20 phone. My old phone worked fine as a hotspot, but on Nokia I'm getting a message that my plan is not eligible: I checked my balance and it was just renewed with 10Gb of hotspot data remaining:
Questions
• Account & Usage
Order status: We're working on your order. i talked to the customer service and was told that it as been shipped, but still no update.
Ordered 3 Apple iPhone 11 Pro Max for myself, my husband and our Daughter at 01/15/2020 at 12:36:44 p.m. ET, and it’s now the 16th of January 2020 at 8AM and my AT&T order status still says "We’re working on your order.” but the Estimated ship dates:Delivery by dates: January 17, 2020 - January 21,
Questions
• Apple
Who is responsible in AT&T for Customer Issues Resolutions?
UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.
Questions
• Other Phones & Devices
AT&T Fiber plan dropping every night
Hi, I have an AT&T Fiber plan in South Florida and every day, like clockwork, I go from 500-700mps download and 500ish upload to...2mps download. Every (Edited per community guidelines) day starting at about 7pm and it continues throughout the rest of the night until after I fall asleep. I know it's
Questions
• AT&T Fiber Equipment
Help! ATT Data, MMS, confirmation texts not working to phone with Unlimited US/Mexico prepaid plan
Hi, I just received a new Maestro Plus phone from US to replace one that was bad in Mexico where I live. I use a prepaid SIM card with Unlimited US/Mexico plan that is always paid and works for the most part in Maestro phone. The SIM card works for most functions however I do not have any ATT data
Questions
• Phones, Tablets & Devices
Fiber Infrastructure
Hello all, A little confused by the manner in which Fiber is installed. I have Fiber available within a quarter mile or less from my house, in all directions; however my particular neighborhood is excluded. Is this something that is driven by the HOA, or neighborhood, or perhaps municipality
Questions
• AT&T Fiber Installation
Can't see my bill and can't get answers from anyone!
Hello, I recently (right before COVID-19) changed to AT&T unlimited plan and signed up for the autopay to receive the discount. I received my bill a week ago and the due amount jumped up and was much higher than the number I had received from AT&T before the switch so I tried to access my bill to s
Questions
• Wireless Billing
Horrible AT&T Driver backs up traffic while playing on his phone.
You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g
Questions
• Community lounge
Unlimited Extra Plan benefits
We just transferred to the Unlimited Extra Wireless plan, and one of the benefits is AT&T ActiveArmorSM advanced security. This covers the AT&T Call Protect and AT&T Mobile Security apps. When we sign on to these apps, we get the option to "upgrade" to the "Plus" version of both apps at
Questions
• Account Features
HBOMax was working and now it's not.
HBO Max was working over the weekend, but now it's as if I've never activated it. BUT, when I click on activate I get this error: "It's not you, it's us... Hmm … looks like you signed in with a different email address. Be sure to use the one that’s linked to your HBO Max account. Not
Questions
• HBO Max Login & Installation
Carlton: Was suppose to be returned to my former account but instead sent here
I was misled into joining FirstNet and leaving my original AT&T plan because I was told there was a health care discount amidst the pandemic. The plan has charged me more and I was suppose to be returned to my original AT&T account. I had been a loyal customer, a part of AT&T's original
Questions
• Wireless Account