Hi, I am the multiline account owner for two $50 8GB prepaid plans and a $75 Unlimited Plus plan.    The $75 Unlimited Plus plan was recently added from my friend's account (not a multiline) to mine.   According to the calculator, the total payment is $110. However, altho

I just upgraded my service plan to the new AT&T Unlimited Elite that comes with the advanced version of the Call Protect. I already have Call Protect installed on my phone and was using Basic. Any time i try to upgrade it to Advance it wants to bill me through Apple. How do i get the upgraded v

I’m trying to get AT&T’s Mobile Security/Call Protect add-on off my phone, but it says it can’t be removed. I would prefer to simply get both apps from the Apple App store and pay for Plus on the Mobile Security, which will automatically enable Plus on Call Protect as well.AT&T trying to t

I currently have the old mobile share plan. If I hit my shared limit I pay the overage and get another GB of high speed data.I've been looking at the new "unlimited plus" plan as its called. I see it has a 22GB cap and then something happens. I call it something because the website says one thing an

Are all of my phone lines on my account required to have a 5G compatible phone when switching us to Unlimited Elite plan? Or will a 7Plus phone work as normal even though we are paying for the 5G Unlimited Plan?

Hello Community,   As many of you have undoubtedly heard, there has been a tragedy in France.  We understand that many of our community have friends and family that live in France, and we want to make sure you have all the access you need to be able to contact them.   We can’t begin t

I started an AT&T account way back in 2009, I got two iPhones with unlimited data plans (perk of my current job), one for me and one for my wife. After two contract renewals, I upgraded my phones and added two more lines for my sons. I got one a 5gb data plan and the other a 3gb data plan, but now I

I was considering switching to the unlimited plan but had a question regarding some fine print regarding going over 22gb.  It states "Streaming, picture & video messaging, and other data types, such as sponsored data, won’t work."  Does this mean that once I hit 22gb on my device I can no longer str

Hi - I am on a grandfathered unlimited plan with corp discount and am ready to leave... I was thinking to go to a metered plan since it is still cheaper than the current Unlimited Plus offering.  If I switch to that and realize month or so later I want to go to the Unlimited Plus or even change carr

I'm considering the $55 data plan.https://www.att.com/prepaid/plans.html I'll be on a roadtrip with my family from New York to Florida.I'm from Europe, coming in for just 25 days.Will buy one connection (for budget reasons) and keep it in case i need to call US numbers and for the unlimited data. My

Traveling on a cruise in a few weeks. I have the unlimited plus plan. This included Canada and Mexico usage as long as usage does not go over 50% for 2 consecutive months. Will I have the ability to call, text, and or use data in Cozumel and/or Progresso Mexico?

As a healthcare employee of 7 years (CPhT), I do not understand why nurses and doctors are the only healthcare workers who are able to receive discounts from AT&T. I have much respect for nurses and doctors, but to completely disregard every other cog that keeps the 24-hour machine called a hosp

Hi! Comparing my $65 unlimited plan to the $90 unlimited plan with mobile hotspot.  I see that 4g will slow after 22gb and hotspot after 10gb, per device. When i compare my current plan, this one say's "No Overages" but the $90 plan does not - i can't figure out what those overage fees are there for

  I am confuse. What is "hidden" difference in the plan? I am pretty sure there is a string attached on this.    

Hello, I had been appalled for quite a while that my elderly mother in FL was paying $50+ taxes/fees for a landline that provided her with local only calling. I finally decided to do something about it. I went down there last year and set her up with the same VOIP system I had been using.  Sh

I currently have an ancient iPhone 3G (with an old unlimited plan). If I were to buy a Nexus 5 from Google, would I be able to transfer my current plan? If so, how?  Thanks in advance!

Does a hotspot device get unlimited data on the unlimited plus plan or does it have the same 10gig hotspot cap?

Hello, I am currently the owner of an iPhone X and am looking to trade-in and upgrade to a 12. I am on an unlimited plan and when I input everything online it says I can save UP TO $800. What goes into determining the amount I receive for my trade in towards a new phone? Currently all the buttons wo

Do those of us who've been grandfathered in to the unlimited data plan get the Mobile Hotspot functionality on the 4S, or would we have to switch to a capped data plan? One site said "included with 4GB plans and above" so I wasn't sure. Thanks!

1. does the Unlimited Elite work if you don't have a 5G phone? 2.  if i am not in a long term contract now, if i change plans, will a new contract be started or will i continue to be on a month to month? 3.  is there a fee to change plans (activation, etc)? 4.  will billing contin