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Why did my access to HBO Max stop out of nowhere?

I've always had unlimited service with access to HBO Max free until a couple months ago. It just suddenly stopped?

Questions

20

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'AT&T Roam North America' for Mexico and Canada (maybe) is coming May 20th, 2016

So the new feature is "AT&T Roam North America" (linked to AT&T News), it's for unlimited calls & texts and the data uses your data bucket.  15GB Mobile Share Value Plans and up gets this for Mexico. Unlimited Plan gets Mexico AND Canada. Business Plans only gets Mexico (see below for which plans). 

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2.6K

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Does the hotspot (iOS) stop working after limit cap?

I was using my hotspot (iPhone 12) just fine, and - at the cap - it appears that both Windows and macOS machines cannot "see" it, and associated devices cannot "activate" the hotspot after the cap. Other phones (hotspots) on the account continue to work properly. Is this true? Or am I imagining

Questions

28

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Unauthorized Payments and Identity Theft

I have been on the phone for two weeks now everyday trying to connect to someone from AT&T to help me. I am a victim of identity theft and fraud my account was transferred as a First Net account a year ago and had my phone bill payed through First Net. Come to find out I was being charged an add

Questions

38

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How to unblock and receive calls

I have been missing important phone calls because the at&t call protect app for Samsung Android refuses to allow me to unblock certain saved contacts, so they either get blocked completely, or go straight to my vm. Why is such a sub-par app even installed on my phone to begin with?? Worthless ap

Questions

59

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DirecTV Now + HBO no longer work with my AT&T Unlimited Plan

I've been having an issue for months now trying to log in to my DirecTV Now/HBO account that I set up with my AT&T Unlimited Choice plan in 2016 or 2017. It seems like I lost access somehow at some point? My current plan says I should still have DirecTV Now and HBO so why did I suddenly lose acc

Questions

355

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HBO Access

Can i get access to HBO with my Business wireless plan - We have 10 plus lines with AT&T

Questions

65

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My Bill is Incorrect and I'm Tired of AT&T

My bill is incorrect. I never wanted unlimited. I was told last time I asked to lower my bill that the only thing that could be done is an upgrade to unlimited at no extra cost. I have the transcripts to prove it. I am only 1 person, age 25, and I'm having to work from home now. Before I was only us

Questions

41

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Why doesn't AT&T honor truly unlimited data contracts?

Hey folks, new to the forums, LONG time customer (15 years if you consider the previous ownership), and owner of (at one point) four different lines (now down to two). Apologies in advance that this is going to require some reading. Skip to the bottom for the TL;DR version, unless you are an actual

Questions

4.5K

14

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Paid for extra unlimited plan after upgrading my device

I had a very bad experiencewhen j upgraded to my iphone 13 pro. I called after the two month period that i never recieved any acknowledgment or credit about the return of my iphone 12 mini. I started the Tech support game calling and being told the issue was fixed and be reflected on my next bill.

Questions

183

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Prepaid hot spot issues

I added a 50gig plan to my hotspot about 4 days ago. Today when I tried to connect I get a message saying im out of data. Seriously. Maybe 12 hours of web surfing. No downloads no streaming and 50 gig in 4 days?  Not possible. Then I cannot get info on account because no where can I logon and

Questions

31

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DO NOT USE AT&T

I’ve had AT&T for years and for the first few years, it was pretty good. A reliable internet service that gave average internet speeds, upload and download. But a few years ago, I would say about 3 years about, the internet shot down. I checked all stats and it said that it was completely fine.

Questions

46

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Att unlimited extra

I just ordered the iPhone XR for $5a month and am trying to upgrade my current 4gb plan to the att unlimited extra as advertised on the website for $75. However when I try to change my plan I only get the unlimited starter and the unlimited elite offered to me. the unlimited starter shows a discr

Questions

278

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Why is FaceTime over cellular blocked on the new gophone unlimited plan?

I haven't seen this message since the first time FaceTime was introduced. Why is gophone blocking FaceTime over cellular? Isn't this against the law? I'm on the new gophone unlimited plan. Here's the message I get: http://imgur.com/zLnna9g

Questions

9.6K

8

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Can't Verify Subscription

Another "Can't Verify Your Subscription thread. I have Unlimited Elite Plan on 4 phones. I received a text message from ATT today letting me know that my plan has HBO Max available and all I need to do was follow the signup option for HBOMax.  I logged in to the ATT site with my username and

Questions

133

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One customers request

As a very longtime ATT cell, internet and sometime TV service customer, I have seen the ATT plans , products and offers change routinely through the years....from the GREATNESS of the '$99 refurbished' phone offer, which was the chance to buy any number of cellphone makers phone that was typically 1

Questions

966

48

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Bill i already paid for months ago

I have repeatedly been billed for a service contract i was late for and upon payment i should've received service on my cellular device again. Unfortunately i did not and am now going through the at&t prepaid plans. I have a bank statement that shows i paid the amount around 350 and you guys are

Questions

42

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SIM Card Replaced, Agent Removed my $45/mo Unlimited Data Plan

As title says, was having issues with VoLTE calling, went into the store and received a new SIM for my unlocked S10 (G973U1). Activated over the phone with an agent and my grandfathered data plan have been removed from my line. Who do I need to speak with to get my old or a comparable plan reinstate

Questions

174

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How do I continue using AT&T services after leaving the U.S.?

Hi all, I am currently on the monthly-paid AT&T Unlimited Plan, but for some reason I left the U.S. this year, and I am not planning to get back in the next one or two years. I am currently in China, though I am not going to use the cellular data, I still need to receive the text messages som

Questions

151

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(Solved) "It looks like your AT&T subscription does not include HBO Max" after getting text saying I have it.

So over the weekend, I got a text from AT&T that says the following..."AT&T FREE MSG: Great news! Your AT&T unlimited plan gives you access to HBO Max(TM) at no additional charge. To start streaming: Download the app here: att.com/download4iphone1. Open the app and click Already Subscribed? Sign in.

Questions

1.8K

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