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Stolen iPhone from worker

Has anyone else have there trade in stolen and no one seems to help it’s been a year of this and me paying for phones that I shouldn’t be paying on anymore

Questions

31

3

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My Unlimited Data plan is being shut down daily by AT&T technicians in Durango CO

I have had "unlimited data" for over 4 years.   AT LEAST 3 years ago AT&T started shutting me down not allow me to get on the internet.   I'm a senior with a home based Internet business that is deeply affected by AT&T shutting my services completely down for entire days.   It would always come back

Questions

1.6K

18

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long term use of ATT # in canada

I ma a AT&T Unlimited Elite plan for my family. My daughter will be attending school in Ontario, Canada and would like to retain her phone # and continue to use her current iPhone from AT&T.   The iPhone (dual sim) is fully paid and can be unlocked by AT&T. Questions: 1) Can she co

Questions

582

3

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Data in Canada

So I have been using my AT&T unlimited Prepaid account in Canada for over two years and I have had no problems. Two weeks ago I went back to the U.S. and came back to Canada. I was using ROGERS in Canada prior to going to the U.S. After I came back I was switched into Bell. Now I just got this m

Questions

442

5

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Help please! Where's MAX?

Hello there! So I feel like I really got bamboozled in switching services to AT&T. I was told by the representatives that signed me up that there were streaming services available after repeatedly letting them know that Id need to factor in those services that I had with T-Mobile in making the

Questions

52

0

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Unlimited Plus Data Speed

I grandfathered the old unlimited data plan and I currently cannot add additional lines to my plan so I would have to switch to a new plan. My concern is the data speeds of the Unlimited Plus and Choice. The Choice plan indicates the max speed of 3Mbps but under Unlimited Plus it only says "Our fast

Questions

21.8K

49

0

Bad 4G LTE service

I live in NJ at the 08812-zip code. I currently subscribe to the Premium service AT&T has to offer. However, this area has 3 nearby towers.  One in Plainfield 4G only (bad service tower btw), 1 in Green Brook 4G/5G and another in Dunellen 4G/5G.  My home is in the Green Brook area, an

Questions

37

2

0

Bait & Switch on wireless plan / billing

Up until mid July 2022 I had the grandfathered 30gig data plan with unlimited call/text. My wife was going over data multiple times and or July I was looking at additional $100+ on top of my monthly bill of $250. So I thought I would call to find out how much would unlimited plan cost. Rep told me t

Questions

45

2

0

Refund Walmart sold me the wrong card

I bought a hotspot at Walmart along with a $50 AT&T prepaid phone card they did not tell me it was refundable they told me I would work for the (Edited per community guidelines) hotspot to get Internet. I do not have $50 to freaking to throw round. I need somebody to contact me on a refund this

Questions

183

2

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Outage

I currently have no service. Bill is up to date and I have checked on the AT&T app. First it said no outages detected and now it says my area doesn’t exist.. I look online and see that several people don’t have service. It’s been this way all day today. I hope this gets situated soon because I’m

Questions

30

3

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Completely Fake Gaslight Forum

This forum is clearly to cover up At&t crimes. It is obvious to anyone that has a real issue with At&t. They post fake DM's to make an appearance of helping. No one follows up. I am sure that this post will be responded to by at least three "non-employees" defending this junk At&t echo c

Questions

54

10

Att wireless internet failure

We have att wireless internet. Every few months it just stops working. Customer service insists on upgrading our package, the service techs insist on a new SIM card, and the asurian folks try to sell me a different package. It is not the box or SIM card. The device just stops receiving a signal

Questions

159

8

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What credit reporting agency does AT&T use to conduct a credit check?

I have frozen inquiries on my credit with all bureaus and need to know which one to unfreeze so that AT&T can run a credit check. I am based in Los Angeles, CA.

Questions

1.5K

1

Closed

AT&T Sales Reps ARE LIARS who can sleep knowing they screwed over someone for their sale, AND NO ONE CAN HELP THERE, NOW I AM SCREWED....

Short story long, I was approached by door rep, advs I currently pay about $475 for 4 phones, internet & cable.... Rep is shocked and says that is crazy high and quotes Cable $110 and internet $85.31, we will call it $200....... promised gift cards for the switch (Transaction 1). Phone guy shows

Questions

182

10

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Port cancelation request to new At&t account, new # & SIM replacement, account cancelled instead, terminated installment plan HELP

My husband has prepaid service with At&t. I've had free service through Qlink for 6 years, same number but service was terrible where I live. His quality of service out here is impeccable. Little over a week ago, I broke my phone. My husband decided to get me a new one for Christmas from Best B

Questions

49

1

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AT&T trying to screw me out of my grandfathered Medianet unlimited data plan!

AT&T trying to screw me out of my grandfathered Medianet unlimited data plan!   Ok, let me start by explaining some history. My family has been customers of AT&T since it was Cingular, 10+ years ago. We are still on the original contract we signed with Cingular. When we started, there were no smartp

Questions

1.1K

10

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AT&T is CORRUPT. I want JUSTICE!

I want JUSTICE!!! You will never get any satisfaction from AT&T. I was a customer with them from 2009 to 2019. They illegally merged my U-verse I had at the time with my cellular and they did it to thousands of other people I saw online. I have researched this in depth! I spent over three months

Questions

89

2

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Extend ATAT Fiber lines

My house is less than 200 feet from an AT&T fiber line, but my residence is marked as being in a no coverage area. What do I need to do to get the line moved 200 feet? I don't care what I have to pay but I need internet service.

Questions

634

6

Done with overpriced and deceptive AT&T

We have been AT&T customers for over 27 years but they’ve overcharged and deceived us for the last time. Last September we decided to use an offer to trade in our phones for an $800 credit for each phone to purchase newer iPhones. We called AT&T after waiting over three months for the credit

Questions

40

2

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Internet Air Availability

I live in a very rural area of South Texas and don't have any options for wired (fiber) internet. I use my phone's Hot Spot for internet but it is limited.  What are my options?  I keep hearing about "Internet Air" and "Fixed Wireless" but can't seem to get an answer if it's an available

Questions

65

1

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