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Bill amount very far from what was expected

Hello,   I recently signed up for four new lines (coming from another carrier), placed my order online (which as you will see in the screenshots, qual

Questions

 • Wireless Billing

14

0

0

$20 off Unlimited Plans promo not working on multi-line group?

I have a Multi-Line account set up currently with 3 members. 2 are on a $50 prepaid plan and the 3rd is on the $65 unlimited prepaid plan.Currently, t

Questions

 • Account & Usage

94

3

0

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My Bill is Incorrect and I'm Tired of AT&T

My bill is incorrect. I never wanted unlimited. I was told last time I asked to lower my bill that the only thing that could be done is an upgrade to

Questions

 • AT&T Internet Plans

17

1

0

Loyal Customer Thinking About Switching

Dear AT&T,Good evening, I hope this finds whomever reads this; in bright spirits and enjoying the dawn of a new year. I have been a loyal AT&T

Questions

 • Account & Usage

100

2

0

Postcard from ATT about unlimited data usage

Received postcard that wasn't clear about unlimited data usage as a Uverse customer (Beginning on May 23, 2016, we will be increasing your U-verse Int

Questions

 • U-verse TV Account

411

4

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Unlimited Data and Tethering

I know tethering has not been allowed on unlimited data plans but my Galaxy S7 just got an update and now tethering is working where before it would s

Questions

 • Data & Messaging Features, Internet Tethering

312

3

0

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ATT said I get 100 GB a month with Velocity but I'm not, what to do?

The rep Friday TOLD us that adding a line and getting the velocity for our internet use was the way to go. She said we get 100 GB a month and after th

Questions

 • Device Features

195

1

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FIBER INTERNET

I have been told that a ATT fiber runs VERY close to our property but we cannot access it? There are several new homes on our road that would attach i

Questions

 • AT&T Fiber Installation

51

3

0

Unlocking an iPhone on grandfathered data plan early due to price increase.

I was able to "manually" request a device unlock as a current customer by calling in today. I called 611, requested help unlocking my device and then 

Questions

 • Apple

145

1

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Broadband device unlimited data plan

Is there any grandfathering of the old Data Connect Unlimited plans on broadband devices? I'm not talking about data plans on smart phones, only the b

Questions

 • Data & Messaging Features, Internet Tethering

364

1

0

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Unlimited & More Premium Data Question

I have the Unlimited & More Priemium with 4 lines. I understand that the speed may be reduced after 22gb's of data is used. My question is, is this

Questions

 • Wireless Billing

37

1

0

AT&T Fiber for Alaskans

AT&T Fiber should come to Alaska and steal GCI & ACS customers. I'm tired of being limited to 10mb service while paying $120/mo. Bring in fiber and le

Questions

 • AT&T Fiber Installation

15

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0

Unlimited data DOES NOT apply to tethering?

So right now we have 4 lines and 40 GB a month Out ONLY source of internet at home in a rural area is tethering. It works well but I am wondering If w

Questions

 • Data & Messaging Features, Internet Tethering

584

2

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0

Personal hotspot not on unlimited data plan

YThis is problem and answer: I had 30 Gb plan. Had a lot of rollover data. Reduced to 10gb, within a week rewalized I needed more. Called att to go ba

Questions

 • Data & Messaging Features, Internet Tethering

403

1

0

0

Account Balance and Expiration

1Refill cards have varying expiration dates. $10 to $24 refill cards expire in 30 days, $25 to $99 cards expire in 90 days, and cards worth $100 or mo

Questions

 • More AT&T PREPAID Discussions

199

2

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AT&T upgraded Nationwide 450 minutes to Unlimited talk for free?

Did anyone else get a text from AT&T upgrading their 450 min nationwide talk plan to unlimited for free???  Not sure why they're doing this, but I'm s

Questions

 • Account Features

942

4

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It's only a $15 discount now: Unlimited Plus save on DIRECTV or DIRECTV NOW. Choice gets DTV Now.

https://www.att.com/plans/unlimited-data-plans.html You still get the HBO too.  Sign up here for the free HBO at http://att.com/unlimite

Questions

 • Wireless Billing

8.4K

12

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Understanding my bill after switching to unlimited &more

So I signed up for an unlimited plan advertised at $145 per line (w/ autopay, paperless) after being on a pretty ancient 10gb plan. After multiple con

Questions

 • Wireless Billing

493

3

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Unlimited Choice vs Unlimited Plus

I was just chatting with AT&T and the rep was telling me that I can downgrade to Unlimited Choice from Plus and the difference would just be the 10GB

Questions

 • Wireless Billing

890

4

0

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Att Premium

How can I add Showtime to my watch tv account? I have the MY PLANUnlimited &More(SM). which should be included.

Questions

 • WatchTV Activation & Setup

15

1

0

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