Greetings fellow AT&T'ers 🙂 Posting this since live chat is unavailable... So the lovely town of Oregon City, OR is experiencing a widespread mobile service outage. What I hear is that there's a local tower being worked on and as a result we haven't had service since Monday 4/16, and it's estimated

So here is my question.  My home is in an area with legacy DSL, no Uverse service at my address.  I am about 3 miles from the cabinet so I get about 1.2mbps download speed.  I am also in a CAFII census block where AT&T took government money to improve services.  Fixed wireless is now "available" in

I have had Att for 8 years, then switched to Verizon, and back to att because of our tv.  I had the same phone on att and verizon iphone 7 plus, prior to that i had a 6 plus on att for two years.  I always had trouble with my signal in buildings as did the people i worked with (in multiple locations

Ok, so I have a second tech coming out on Saturday to try and install fixed wireless internet.  The first tech said that he could not get a signal, but customer service insists that it is available at my address, and were the ones that set me up a second appointment.  My question is, what should thi

So I have been checking regularly, eagerly anticipating that fixed wireless internet would be available at my address.  For 6 months I got the "not available" message.  About 2 weeks ago, I check again, and it says that fixed wireless is available at my address.  I set up the installation, the date

My device keeps bouncing from 1 bar (no service sometimes) to 3 bars (about 3/4 strength). dBi -117-120 when 1 bar, around -103 on 3 bars. When it is on 1 bar I can pull 20Mbps but pretty much no upload speed. When on 3 bars I only pull 1-2Mbps but upload goes to around 5Mbps. Is this normal? I'm as

I am yet another service member stationed at Edwards AFB, CA who gets no service on the base and poor reception in the surrounding cities.  We have been AT&T customers for over 10 years, but after 6 months of dropped calls, no network, and no signal at the base and dropped calls and low signal in La

I've blown 2+ hours on three occasions with ATT's offshore "support" who have told me to wipe my SIM card with alcohol, make a call from a competitor's tower, pray to a god with six arms (OK, not exactly but pretty close.) I can make a call from every tower but my home tower.  Everyone else on our p

I am in Beddington, Maine.  Out tower has been DOWN for 20 days as of today.  We call Technical Services, but they really don't know what's going on.  We have been given NUMEROUS fix dates, but they have come and gone.  Since I am seasonal, I only have a land line to make local calls.  Luckily I pay

I attend races several times a year at Mid-Ohio Sportscar Course, 7721 Steam Corners Rd, Lexington, OH 44904.  AT&T service is slow to non-existent during races which I suspect is due to heavy traffic.  This renders all my race monitoring apps worthless.  My family and friends who have Verizon servi

I have lived next to (around 500 ft from) a cell phone tower for three years. We have never had any issues, until the last few weeks. There now is a high-pitched, constant noise being emitted from the tower. Just loud enough that I can hear it inside our home from rooms that face the tower. I'm losi