
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Since the most recent update to my Samsung NOTE5 Android Version 7.0, I am getting an error when I try to use my hotspot/tethering. It will not work. Any ideas??
Questions
•
Android
Hey guys, I recently gave up my 2 grandfathered unlimited lines and switched to the new unlimited plus plan. Besides being a little cheaper I was interested in trying out the monthly 10gb tethering feature. I currently have a iPhone 7 Plus and when I go into the settings to set up a mobile hotspot i
Questions
•
Data & Messaging Features, Internet Tethering
I Just Switched from my Unlimited Data Plan $30 Month (Hated Being Throttled) to the $50 5GB Plan since i tether a little here and there when my Comcast Internet is out but since i have a Service Discount of 24% to make my 5GB Plan $38 how much would my Data Cost Me This Month as i don't wanna call
Questions
•
Wireless Billing
I received a text message, an email, and now a letter from AT&T saying if I didn't stop using tethering on my iPhone, that my unlimited data plan would be removed and I would be signed up for a 4 gig limited + tethering plan. 1) Wouldn't I have to HAVE a tethering plan before I could tether??? HEL
Questions
•
Wireless Account
hii bought a lumia 1020 from at&t to be used in south america where tethering is allowed, is there a way to enable this feature? thanks a lot for your comments
Questions
•
Other Phones & Devices
I have received communication from AT&T regarding unauthorized tethering on my phone and an implicit threat to discontinue my gradfathered unlimited data plan. My issue is - and I have been in communication with AT&T twice now - I do not, have not, and have no intention to use my phone for tethering
Questions
•
Wireless Account
Does anyone know if AT&T is planning on adding the mobile hotspot/tethering feature to devices on the Unlimited Plan anytime soon?
Questions
•
Data & Messaging Features, Internet Tethering
A device I tethered to before will not connect now. All settings the same and says device connected. Hellp!
Questions
•
Data & Messaging Features, Internet Tethering
Hi Everyone, While I was on Holidays in America I purchased a really cheap Galaxy Note 4 (N910A). Got back home (Australia) and have my Australian SIM in the device and it is working fine. But when I try to enable Wifi Tethering it fails with an Error about the SIM. Upon some googeling i have found
Questions
•
Data & Messaging Features, Internet Tethering
Living in a rural area in upstate NY I'm obviously a candidate for a product like a cellular hotspot.What is the reason that AT&T does not allow a customer to use a hotspot with an unlimited plan?Is it a marketing plan to keep control of data usage or is it a technical issue that prevents AT&T from
Questions
•
Data & Messaging Features, Internet Tethering
I have been told by 4 different Technical support reps that a software code has been added to my 4 accounts because I went over a predetermined monthly data usage on my "UNLIMITED DATA PLAN ". I am told also that ATT does not know how to remove the code that by the terms of my agreement should at
Questions
•
Network Coverage
US Cellular launched a new unlimited plan today with hotspot/tethering allowed. Is AT&T going to enable this feature for their Unlimited Plan since the other 4 of the top 5 carriers now provide customers with this feature?
Questions
•
Data & Messaging Features, Internet Tethering
For the last week or so, I have had speed issues on LTE only with my iPad and with my iPhone 6 plus when either are used as a tethered connection to my laptop. As soon as I untether, the speed returns to normal. I tried 2 different iPads with cellular (3rd gen and 2nd gen mini) as well. All three
Questions
•
Data & Messaging Features, Internet Tethering
I started using my new ATT service about one month ago, and I currently use a smartphone mobile hotspot to connect my laptop. Everything is good, but the only problem is downloading updates for a certain software program. I called Tech Support for that certain software program and they told me tha
Questions
•
Data & Messaging Features, Internet Tethering
I am considering switching my GoPhone up to the $65 unlimited plan. I understand using your phone as a hotspot with that plan is not allowed but was wondering if tethering is allowed, or would that be considered a hotspot as well? I normally tether my phone to my pc for internet since the only othe
Questions
•
More AT&T PREPAID Discussions
Hello guys, I recently bought a galaxy s6 32gb (white) on at&t. I have been trying to use the phone's hotspot but all my attempts seem useless. This is how it goes: I access the Mobile Hotspot and Tethering and follow by turning the Hotspot on. However, while there isn't any error message coming up,
Questions
•
Android