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Annoyance with bills

So my boyfriend and I found out today that our account had been suspended for a bill that isnt past due and as we scrolled through all our payments we find out we apparently didnt pay last month when we were under the impression that we had so now we have no phones and no other way for people to get

Questions

 • Wireless Billing

660

1

0

0

Accepted Solution

Official Solution

Family plan for my suspended number is canceled, how can I avoid canceling my number?...

I suspended my number after moving abroad, at a cost of $10 per month. It’s one line in a family plan. Technically i could cancel my suspension within 6 months anytime.But today my holder told me everyone in the family plan has left the plan cuz she herself will move abroad and suspend her number ne

Questions

 • Wireless Account

222

3

0

0

Accepted Solution

Official Solution

can service be suspended temporarily with no penalty?

can i temporarily suspend my internet service?  without having to pay an early termination fee?   Moving with a temporary address in between.

Questions

 • AT&T Internet Account

1.5K

1

0

0

save only $5 for suspending a line!

One of the users in my mobile share plan has an internship in India, during which she will not be able to use her at&t line. I had asked at&t to suspend her line for the 3 months she will not be in the United States. I understand that she would still need to pay her At&t Next installment and insuran

Questions

 • Wireless Billing

2.1K

9

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AT&T Yahoo! Services Suspended

Apparently, Yahoo and AT&T accounts have been unmerged. Now, when I try and access my Yahoo mail, I get this message. There are no billing issues, my account is current and no TOS violations. AT&T says they do not see these accounts as merged, yet I am getting this message when attempting to

Questions

 • AT&T Internet Security

2.4K

5

0

0

Late payment?

Okay, so I'm going through a lot right now, husband just got a new job and we are getting things back on track. I paid half of my bill last night and I scheduled a late payment through ATT website, but I am afraid that I won't be able to pay until tuesday, which is two days after the date that I had

Questions

 • Wireless Billing

151

2

0

0

May I suspend my monthly plan for the 50 days I am abroad?

Questions

 • More AT&T PREPAID Discussions

348

1

0

0

I thought I suspended my account and I'm out of the country

I'm outside of the US right now and have been for about two months now. I put a military suspension my account prior to leaving the US. The person I talked to on the phone about this put me under the impression that I wouldn't  be needing to pay anything for the time that I'll be gone. I finally log

Questions

 • Wireless Account

204

1

0

0

Excessive Data Overage Charges

I have been charged in excessive of $952 in data overages for a tablet on my account for usage on bills from 2/18/18 - 3/17/18 & 3/18/18 - 4/17/18. There are multiple layers to this problem and I am having a hard time after many days, hours and over 12 agents across different departments I’ve s

Questions

 • Wireless Billing

3K

8

0

0

Why has my email address been suspended?

When logging into my yahoo email today, I received and error message that said: "AT&T services suspended! You no longer have access to your AT&T Yahoo! account _@sbcglobal.net because your AT&T Yahoo! Internet services have been suspended." What does this mean and who can I contact to have it resolv

Questions

 • AT&T Internet Security

2.2K

3

0

0

Insane phone bill

So, I’m a college student and I have my own line. I have an Iphone 7 plus that I got in Sept. 2017, which I am currently still paying installments on. I have a pretty basic plan - (unlimited talk and text plus 6 GB of data). The problem is I was working a seasonal position but recently was given a t

Questions

 • Wireless Billing

263

5

0

0

Cheers and so long AT&T, A little info for Account Suspension and Customer Service

They have a computer that will generate a letter 6 days before next due date , print it then send it by mail (United states postal service).   So how ever long it takes to get though AT&T mailing before postal service picks it up you might only havve 5 days.  Then if there is a weekend involved you

Questions

 • Wireless Billing

395

5

0

0

Help

I've been overseas for almost 3 months. So I've called the customer services to make my account under "vacation suspension" on May. They confirmed, so my account is now on suspension; which means I can't log-in.However, I'm still getting my bills (June,July,August bills). But I can't call the custom

Questions

 • Wireless Billing

85

3

0

0

Cut off or suspension time frame

Unfortunately, I have had some unforeseen financial hardship this month and am 11 days past due account for my att fiber internet. I was wondering how long I have until my service is cut off and/or my account suspended and/or closed entirely. I’d just like all the possible situations I am facing at

Questions

 • AT&T Fiber Account

589

1

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