Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (5)

Relevance

Accepted Solution

Official Solution

How to Manage your Sub Accounts using the myAT&T app

Check out more features on myAT&T.   How to Manage your Sub-Account Login, click the hamburger menu and select “Profile” Select “Account users” Select “Manage sub-accounts”     Additional Information Create and manage subaccounts   -ATTU-verseCare

Questions

 • AT&T Internet Features

3.1K

2

0

0

Locked Out of Sub Account

I recently discovered that someone else has access to my email. I went to reset the password and it's asking me security questions that I did not set up. It's not offering any other option to reset my password and now it's telling me that my account is locked.  I've called AT&T support and after bei

Questions

 • AT&T Internet Security

119

1

0

0

Sub Accounts?

I have a bellsouth.net e-mail address that was originally a sub account under a master bellsouth account.  The sub account is gone.  Have tried changing server info without success it says unable to authenticate.  If I go through the yahoo link it says it can't find the e-mail.  If I go through att

Questions

 • AT&T Internet Features

134

1

0

0

Email sub accounts not working

I created one email sub account a couple weeks ago and another one yesterday and neither one works when I set them up in Thunderbird.  (The alia account I set up in Thunderbird works fine).   The steps in Thunderbird are the same as for Outlook. Thunderbird is able to 'probe' the email server but it

Questions

 • AT&T Internet Security

457

2

0

0

Live TV disabled due to parental control restrictions.

The sub account is not able to view on demand content dur to parental control restrictions. However, checked master account and no parental control is selected. What restriction is there?

Questions

 • Watching U-verse TV

405

1

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.