I have had AT&T Fiber internet300 for about a month, and have been suffering from slow wifi speeds (web pages take 10+ seconds to load; social media apps similar).The speedtest app (Ookla) shows I have decent upload and download speeds, but my real world experience is much worse than previous cable

Slow Connections, 1. YouTube always detects a slow connection does not give me HD video and lag when I manually select an HD option.  2. Pages load with slowly & often have broken links to photos Running a traceroute from the outside world back to my computer yelds tipically one or two AT&T IP addre

Hi,I posted about this yesterday and heard nothing at all.  I'm hoping someone can help me.  My browsing is unbearably slow despite having a good speedtest.  I've called a few times, and nothing helps.  A power cycle will help for a short period of time, but then back to 10-15 second page loads, and

Hi everyone, I currently have 3mpbs dsl which is absolutely horrible.  Not bad for doing one thing, but when you add multiple things going on at one time, it slows down tremendously.  I have tried for a long time to call in and get someone that can help and understand my sitation.  I know for a fact

I get random high ping spikes all throughout the day with no apparent reason. Some of the times it happens during peak hours, as it's called, from 6-10pm where lots of users can get on and congest the internet traffic. However, this ping issue happens randomly it seems, where it can happen for no ap

AT&T Service Intermittently Dropping? We have easy fixes!   Has your WI-FI or internet been going in and out? Are you experiencing slow speeds? Are you losing service? We have some helpful tips that should improve your wireless experience. Bad Modem Environment Can Cause:  Slow wired and wireless sp

IM extremely  frusterated with my internet, I purchases the top Fiber package of 999Mb/s and im not even getting 1/50th of on any kind of download anywhere, Im in a small house ive reset the wifi, ive done commands from my computer online to edit the Router settings, NOTHING WORKS. It simply feels a

Where do I even start. ATT installed fiber optic lines in my yard back in end of July/August. This was a couple months after I've signed a 2 year contract for their U-verse internet. NOT ONLY did they sever my internet connection TWICE during this fiber optic installation, I've had to call 3 separat

anyone out there who has Hsia45? and if you, do you get what this service should deliver? I have it for over 2 weeks and it is not what is supposed to be! new modem, new inside wire, no change. modem shows all good to have reasonably ok, 30MBPS +.. not even half.

I was wondering if it was possible to get any faster internet speeds via dsl? When I purchased the plan I was told that peak was 3mbps. I was aware that I would never reach peak but I was hoping that I could reach 2Mbps download.But even with just one device on the internet I am unable to reach thos

I called AT&T due to an internet/poor wifi issue. The customer rep performed a software reload and also scheduled a technician dispatch for the following day.On the following day it appeared that my internet/wifi were back to working normally and so I decided to cancel the appointment. First, I trie

i want to upgrade my uverse internet basic plan, it is very slow, monthly bill is $30/ month and its current speed is .45 mbps.. when i called the technical support service, they said that my Uverse basic internet is not upgradable and this plan is the only available plan here. i don't get their poi

So I’ve ran multiple test on my internet speed... There’s a chance dial up internet might be faster. Does AT&T offer upgraded routers to try and improve connection? They told me I don’t have fiber optics in the area and this is the fastest internet package I could get. I’ll probably have to canc

When I power down the modem it takes hours to reset if it resets at all. If I reset using the mini-reset button (not WPS) on the Netlink modem it generally reboots to 5 Mbs and stays there for only about an hour before speed drops again to 1.4. Checked all cables. Could the power supply be going bad

Hello - I currently have AT&T Internet Basic 1.5 where I currently live because that is all that is available in my area. I have been told over the phone for a year that AT&T's top priority is to get fiber (or an upgraded plan) to all AT&T customers. However, no details have ever been provided and m

Having trouble with your service? Is your TV freezing or your Internet running slow? Having the Gateway placed down on the carpet may be the problem. Take a look!   - ATTU-verseCare

We just upgraded to AT&T Fiber last week. We got the BGW210-700 modem and it's not been particularly fun.  ProblemsI get logs from my router about "Invalid Packets" (92 of 192 logs had this error).My phone randomly gets off of the network and doesn't reconnect unless I notice (did not do this with p

I got my "gig" speed fiber line installed about a month ago and I have had nothing but problems with it. On the first modem/router, all of my devices would get stuck on the 2.4 band and would never come off of it unless you manually switch back to 5 or reboot the device, which is quite annoying. So

I'm starting this post for a friend because there Internet is so bad lately that it just sad, apparently it has been like this through Spectrum and now has continued through ATT. Whats worse is nether companies tried to do anything about it, they just come and reset everything and say that's all we

Hi i have a slow internet speed espesially when watching videos i'm not much of "Geek" in this stuff si i don't know what to do any suggestion would much appreciated.