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The State of AT&T Internet Service (Raleigh NC - Leesville Area) - (Very Poor Service)

My Family switched to AT&T about six months ago and since that time our service has been absolutely horrible. Let me list just a few issues. 1. Very poor (Slow & Inconsistent) connection times starting at 8PM or shortly there after and I can just forget about 12 - 4AM.2. Constant dropped connection

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Slow page loads, please help

Hi,I posted about this yesterday and heard nothing at all.  I'm hoping someone can help me.  My browsing is unbearably slow despite having a good speedtest.  I've called a few times, and nothing helps.  A power cycle will help for a short period of time, but then back to 10-15 second page loads, and

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Connection Issues - Intermittent Slow Connections

Slow Connections, 1. YouTube always detects a slow connection does not give me HD video and lag when I manually select an HD option.  2. Pages load with slowly & often have broken links to photos Running a traceroute from the outside world back to my computer yelds tipically one or two AT&T IP addre

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630

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HELP! I need 6mbps

Hi everyone, I currently have 3mpbs dsl which is absolutely horrible.  Not bad for doing one thing, but when you add multiple things going on at one time, it slows down tremendously.  I have tried for a long time to call in and get someone that can help and understand my sitation.  I know for a fact

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356

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Super high ping and latency

I get random high ping spikes all throughout the day with no apparent reason. Some of the times it happens during peak hours, as it's called, from 6-10pm where lots of users can get on and congest the internet traffic. However, this ping issue happens randomly it seems, where it can happen for no ap

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AT&T Modem is Randomly Resetting - Solutions & Things to Know

AT&T Service Intermittently Dropping? We have easy fixes!   Has your WI-FI or internet been going in and out? Are you experiencing slow speeds? Are you losing service? We have some helpful tips that should improve your wireless experience. Bad Modem Environment Can Cause:  Slow wired and wireless sp

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7.2K

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ATT Fiber optic damaged my yard, slowed down my internet and wants to charge me more money.

Where do I even start. ATT installed fiber optic lines in my yard back in end of July/August. This was a couple months after I've signed a 2 year contract for their U-verse internet. NOT ONLY did they sever my internet connection TWICE during this fiber optic installation, I've had to call 3 separat

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internet speed help

I was wondering if it was possible to get any faster internet speeds via dsl? When I purchased the plan I was told that peak was 3mbps. I was aware that I would never reach peak but I was hoping that I could reach 2Mbps download.But even with just one device on the internet I am unable to reach thos

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173

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Upgraded Internet Planned for my Residential Area?

Hello - I currently have AT&T Internet Basic 1.5 where I currently live because that is all that is available in my area. I have been told over the phone for a year that AT&T's top priority is to get fiber (or an upgraded plan) to all AT&T customers. However, no details have ever been provided and m

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129

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Hsia45 too slow

anyone out there who has Hsia45? and if you, do you get what this service should deliver? I have it for over 2 weeks and it is not what is supposed to be! new modem, new inside wire, no change. modem shows all good to have reasonably ok, 30MBPS +.. not even half.

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373

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Elite DSL service crawling at 1.4 Mbs 24/7 every day.

When I power down the modem it takes hours to reset if it resets at all. If I reset using the mini-reset button (not WPS) on the Netlink modem it generally reboots to 5 Mbs and stays there for only about an hour before speed drops again to 1.4. Checked all cables. Could the power supply be going bad

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Why is it that AT&T Customer Representatives can schedule a technician dispatch but cannot cancel?

I called AT&T due to an internet/poor wifi issue. The customer rep performed a software reload and also scheduled a technician dispatch for the following day.On the following day it appeared that my internet/wifi were back to working normally and so I decided to cancel the appointment. First, I trie

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EXTREMELY SLOW INTERNET NOT GETTING WHAT I PAID FOR

IM extremely  frusterated with my internet, I purchases the top Fiber package of 999Mb/s and im not even getting 1/50th of on any kind of download anywhere, Im in a small house ive reset the wifi, ive done commands from my computer online to edit the Router settings, NOTHING WORKS. It simply feels a

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Closed

Static Electricity

Having trouble with your service? Is your TV freezing or your Internet running slow? Having the Gateway placed down on the carpet may be the problem. Take a look!   - ATTU-verseCare

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U-Verse internet Upgrade

i want to upgrade my uverse internet basic plan, it is very slow, monthly bill is $30/ month and its current speed is .45 mbps.. when i called the technical support service, they said that my Uverse basic internet is not upgradable and this plan is the only available plan here. i don't get their poi

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564

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ATT Fiber 300 Internet Installed a Week Ago - Lag, Timeouts, and Slow Loading (BGW210-700)

We just upgraded to AT&T Fiber last week. We got the BGW210-700 modem and it's not been particularly fun.  ProblemsI get logs from my router about "Invalid Packets" (92 of 192 logs had this error).My phone randomly gets off of the network and doesn't reconnect unless I notice (did not do this with p

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3.8K

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1.43 Mbps download speed and 0.17 Mbps upload speed

So I’ve ran multiple test on my internet speed... There’s a chance dial up internet might be faster. Does AT&T offer upgraded routers to try and improve connection? They told me I don’t have fiber optics in the area and this is the fastest internet package I could get. I’ll probably have to canc

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Anyone else have a problem with band steering and the equipment?

I got my "gig" speed fiber line installed about a month ago and I have had nothing but problems with it. On the first modem/router, all of my devices would get stuck on the 2.4 band and would never come off of it unless you manually switch back to 5 or reboot the device, which is quite annoying. So

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14.8K

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Internet NON Fix

Followup on past issue: large file upload causes downloads to stop.  I was getting conflicting responses from tech support so  I had a tech come out and he changed my plan which had had left-over Uverse TV support to a basic 18Mbps plan which he thought would solve the problem.  Turns out it doesn't

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How much slow is too slow ?

Hi i have a slow internet speed espesially when watching videos i'm not much of "Geek" in this stuff si i don't know what to do any suggestion would much appreciated.

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