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Hsia45 too slow

anyone out there who has Hsia45? and if you, do you get what this service should deliver? I have it for over 2 weeks and it is not what is supposed to be! new modem, new inside wire, no change. modem shows all good to have reasonably ok, 30MBPS +.. not even half.

Questions

 • AT&T Internet Features

357

3

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Internet Speed Problem

I'm starting this post for a friend because there Internet is so bad lately that it just sad, apparently it has been like this through Spectrum and now has continued through ATT. Whats worse is nether companies tried to do anything about it, they just come and reset everything and say that's all we

Questions

 • AT&T Internet Plans

169

2

0

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My Internet is very slow as well, not happy.

For the last 2 -3 months my internet has been running very slow, very frustrating. 6 year customer

Questions

 • AT&T Internet Features

82

1

0

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Why is my internet terribly slow?

Yes like many, many others I am having trouble with my (wifi) internet speed through AT&T. My plan (which is an awful plan to begin with) has me paying about $60 a month and only offering me a download speed in a range of about 3-6 Mbps. However, in actuality, I will only be able to have about 1 Mbp

Questions

 • AT&T Internet Features

142

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How much slow is too slow ?

Hi i have a slow internet speed espesially when watching videos i'm not much of "Geek" in this stuff si i don't know what to do any suggestion would much appreciated.

Questions

 • Other Phones & Devices

561

2

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AT&T Modem is Randomly Resetting - Solutions & Things to Know

AT&T Service Intermittently Dropping? We have easy fixes!   Has your WI-FI or internet been going in and out? Are you experiencing slow speeds? Are you losing service? We have some helpful tips that should improve your wireless experience. Bad Modem Environment Can Cause:  Slow wired and wireless sp

Questions

 • AT&T Internet Equipment

4.9K

2

500mbps down 970 up? Gig line issues

For the past I have not been getting near the 1 gig down. Now before I get a generic response, I have been searching all over this form for answer and tried every thing.   1: I have already ran the troubleshoot from Troubleshoot Internet 2. I have already hard reset my router. 3. I tried

Questions

 • AT&T Internet Equipment

145

1

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ATT 1000 speeds not giving me close to expected

Hey all, so I was wondering if others had any issues with the plan ATT 1000. I know that even though the plan says up to 940mbps, it's not always the case. However, I expect to have at least half of that at the minimum and a third of that when working. I did the ATT speed test and the speedtest.net

Questions

 • AT&T Fiber Installation

256

1

0

The State of AT&T Internet Service (Raleigh NC - Leesville Area) - (Very Poor Service)

My Family switched to AT&T about six months ago and since that time our service has been absolutely horrible. Let me list just a few issues. 1. Very poor (Slow & Inconsistent) connection times starting at 8PM or shortly there after and I can just forget about 12 - 4AM.2. Constant dropped connection

Questions

 • AT&T Fiber Equipment

329

1

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1.43 Mbps download speed and 0.17 Mbps upload speed

So I’ve ran multiple test on my internet speed... There’s a chance dial up internet might be faster. Does AT&T offer upgraded routers to try and improve connection? They told me I don’t have fiber optics in the area and this is the fastest internet package I could get. I’ll probably have to cancel w

Questions

 • AT&T Internet Equipment

157

0

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ATT Fiber getting half of advertised speed

Hi,Its been a month now since I've got the ATT Fiber 1Gbps plan and I've yet to receive the advertised speed.All speedtest results are giving around 400 Mbps Download and 800 Mbps Upload speed. I've tried all the different options mentioned in the forum and the ones recommended by the person who ins

Questions

 • AT&T Fiber Account

762

3

0

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Slow page loads, please help

Hi,I posted about this yesterday and heard nothing at all.  I'm hoping someone can help me.  My browsing is unbearably slow despite having a good speedtest.  I've called a few times, and nothing helps.  A power cycle will help for a short period of time, but then back to 10-15 second page loads, and

Questions

 • AT&T Fiber Account

82

0

0

0

U-Verse internet Upgrade

i want to upgrade my uverse internet basic plan, it is very slow, monthly bill is $30/ month and its current speed is .45 mbps.. when i called the technical support service, they said that my Uverse basic internet is not upgradable and this plan is the only available plan here. i don't get their poi

Questions

 • AT&T Internet Features

530

1

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0

1.43 Mbps download speed and 0.17 Mbps upload speed

So I’ve ran multiple test on my internet speed... There’s a chance dial up internet might be faster. Does AT&T offer upgraded routers to try and improve connection? They told me I don’t have fiber optics in the area and this is the fastest internet package I could get. I’ll probably have to canc

Questions

 • AT&T Internet Features

581

2

0

0

Unstable internet connection

Why does my ATT internet connection continually become unstable and drop? What do I need to do about this? I frequently work from home and have dropped calls and meetings because my ATT internet fails me. This is not acceptable.

Questions

 • AT&T Internet Features

1.4K

1

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Why should I pay an ETF for cancelling poor quality AT&T internet service within 90 days?

I'm a longtime five cell phone ATT customer who moved into a new home. We added Direct TV and internet. The installer apologized for the poor signal quality of the DSL which barely registered above 1.2. His supervisor called me later to say he noticed the poor signal and wanted also to apologize but

Questions

 • AT&T Internet Account

158

1

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How can I fix this internet lag myself, Tech will not help!

I have been experiencing very low download speeds for several months. I have been given every excuse there is, but no solutions or fix. Running UFix diagnostics is ineffective, It just suggests rebooting the gateway, which of course I've done 100s of times to date. I have done the 192.168.1.254 deal

Questions

 • AT&T Internet Account

97

1

0

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EXTREMELY SLOW INTERNET NOT GETTING WHAT I PAID FOR

IM extremely  frusterated with my internet, I purchases the top Fiber package of 999Mb/s and im not even getting 1/50th of on any kind of download anywhere, Im in a small house ive reset the wifi, ive done commands from my computer online to edit the Router settings, NOTHING WORKS. It simply feels a

Questions

 • AT&T Internet Features

150

1

0

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HELP! I need 6mbps

Hi everyone, I currently have 3mpbs dsl which is absolutely horrible.  Not bad for doing one thing, but when you add multiple things going on at one time, it slows down tremendously.  I have tried for a long time to call in and get someone that can help and understand my sitation.  I know for a fact

Questions

 • AT&T Internet Account

337

3

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Giga Power Service Oversubscribed, Roswell, GA

AT&T Gigapower Internet Service in Roswell, GA has significant latency & service degradation each day during the hours of 6PM ET & 11:30 PM ET. This needs to be addressed by your Central Office/Network Operations Center.  2018-02-28_0600 PM    7    37 ms    34 ms    34 ms  dalsbbrj02-ae3.0.rd.dl.cox

Questions

 • AT&T Fiber Equipment

293

2

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