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iPhone X Trade-In Stolen After Dropping It Off At USPS

I have the AT&T Next Every Year trade-in plan, and after receiving my new iPhone XS, I packed in my old iPhone X and dropped it off at USPS on 9/26/2018 at 6:09pm and got the US Mail Receipt as instructed by the trade-in instructions. While I was waiting for the confirmation from AT&a

Questions

 • Apple

5.5K

11

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Need to go above customer service!

Sooo to try and make a long story short, I was doing a phone trade-in through the mail due to the fact I don't live near an AT&T store.  I got the new phone and no shipping label. I thought there might be a lag so I let it go for a week. Then I call AT&T and ask about the shipping label, and they se

Questions

 • Wireless Account

134

1

0

0

Returning a Remote

Long story short: I ordered a Point Anywhere RF remote and ended up moving to a location that doesn't have U-Verse, so I got stuck with a remote that I didn't need.  The order was done over the internet through the "AT&T Wireline Web Sales Center," which I paid with my credit card and didn't have an

Questions

 • U-verse TV Equipment

589

0

0

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Unable to return Wireless Access Point

I recently canceled my uverse tv service and was told by the customer rep to return the receiver and the remote ASAP. The rep gave me an order number and told me to go to UPS store. I even asked if that was all I needed to do she said yes. I ups the remote and receiver and got a tracking number.2 we

Questions

 • U-verse TV Equipment

1.3K

1

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