I have applied for Autopay for 2 months, but my bill is still not automatically paid, I pay an extra $5 per month for this, what is the reason?

My at&t prepaid account disconnected today, but I just added money this Sunday, with text message showing succesfully paid. Now I cannot log in the account nor use the phone number. and I cannot call customer service bec I don't have another phone. Please help. 

GoPhone and Prepaid services are some of the most widely used wireless solutions in the world, and it's growing every day! We know that you don't have to be in a contract to be a valued customer, so please join us as we answer all your GoPhone and Prepaid related questions on Wednesday February

Hi,I'll come to visit Florida and i'd like to know if i can buy an AT&T prepaid plan using the eSim in my iPhone XS (unlocked) ?(I'd like to keep my french physical sim inside the phone)Thanks

I tried to activate the SIM device online but then it assigned a new number so I had to cancel it. I don't want to reactivate service because I'm concerned that it will only activate a lost phone. My husband won't let me use his phone because it recognizes his number and uses his account. I can't ca

​I have a AT&T Motivate 2 phone that I bought in December and have had no issues with it until yesterday. It randomly popped up in the corner saying No SIM Card, so I restarted my phone and now it says Invalid SIM. I never take the phone out of its case, I don’t mess with the SIM so there’s no r

​for the at&t prepaid sim plans, are international calls to Australia free and if not how much does it cost and where can i purchase a prepaid sim card that offers free international calling ​

I want to turn off draconian AT&T protections temporarily in order to receive OTP via SMS from overseas. Unfortunately for the last 2 days I've been getting an error message whenever I attempt to turn off something called "AT&T ActiveArmor Mobile Security" on the ATT prepaid website. The o

I cannot make and receive a phone call most of days this week. I don't know what's wrong with my prepaid phone which AT&T gave me for 5G. I cannot make a call to evev Customer service, 611. Internet access! Neither!!!

I Buy 2 phones for gifts on ebayand send them to HondurasWe try to unlock them through the ATT service and it tells me the following:How can i solve this?

please give me what I need to unlock my bootloader. U allow network unlocking to allow us to go to a different carrier, so Y make it so the bootloader is locked. Just doesn't make sense to me. I bought my phone outright so a bill is not the problem. my phone and account are prepaid so there should n

How do we get a grace period on the prepaid card to keep the due date from moving every month? If I could afford a plan, I'd have one. I pay every month, but the date keeps moving. Who do we need to petition? They've taken my money several times even though I login every month. This last time the

Hello, I purchased the prepaid SIM with the $25 / month plan paying $301. My account shows that I have to pay $300. How do I activate the SIM as I have already paid the $300 for the plan upfront when I purchased the SIM. Thanks. P.S. The SIM has been delivered.

We had a cell outage in our area, so I tried to enable WI FI Calling and I got (and still get) an error that states that Wi Fi Calling is not able to activate due to our account type.  (EDS0002 is the error that appears in parenthesis).  I have an iPhone 7S that used to do wi fi calling before we sw

I recently got a Nokia 2760 flip (temporary phone), although I didn't notice it was "owned" by TracFone. Currently it says my AT&T prepaid sim card is invalid. If I got the phone unlocked, could I use AT&T with it?

Have a Samsung SM-F900U Fold phone and cannot update it. I'm in Brazil and as using another carrier chip and now used an AT&T prepaid chip and local wifi but still cannot update it.

Hello, Upon trying to activate my Moto G Stylus model# XT2043-4 with the text message link I received when I put the SIM in the phone, and also when using your online portal, I recieved the above error code. When I called to try to activate, the system just said I'm already activated. This

I am currently travelling in Europe and my prepaid AT&T phone is turned off as I do not have service outside of the US. I have it physically turned off!  It is paid up and I will turn it back on for use when I am back in the US in a couple of weeks.  But this morning my Mom got a call

I visit the US twice a year for several months each time. When I bought into the AT&T $30/month prepaid plan, the salesman at the shop told me I had 12 months from the date of sim card purchase to top up my balance in order to not lose that number. Is this true?

Hi! Just read thru a slew of answers in the forum from prior years (and a question GlenR asked recently!). I have two prepaid phones on my account - they are both on the same $100/year plan. The two accounts have about $100 each still as their balances. Those balances are due to expire May