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Would it be better or cheaper for me to just buy a hotspot device instead to get on the internet?

Right now i use my smartphone to get on the internet with my tablet or computer. I am on the $75 a month prepaid. I get 10 GB of hotspot data on my plan. Would it be better or cheaper for me to just buy a hotspot device instead to get on the internet??  

Questions

 • AT&T Internet Equipment

149

1

Accepted Solution

Official Solution

Receiving text while outside of the U.S.

One has to believe that the subject is intentionally ignored but all I want is to be able to recieve sms on my U.S. phone when I am out of the U.S. I don´t need to make calls, receive calls or send messages. JUST RECIEVE SMS messages. I have a prepaid plan. My phone does not appear to be receivin

Questions

 • Plans & Features

271

2

0

Accepted Solution

Official Solution

iPhone Unlock Help, IMEI does not Match ,Universal iPhone from BestBuy

Hi, I bought a universal iPhone from BestBuy a few days before. And after I brought it home, I insert the AT&T sim card to that iPhone, and the phone is locked to AT&T. I am an AT&T Prepaid user and have been used in this network for more than 6 months. I've tried to unlock this pho

Questions

 • Apple

302

3

0

Accepted Solution

Official Solution

Prepaid Account number

Ive tried calling the number and went through all the options to try to get my account number. how do i contact an actual human and not the robot

Questions

 • More AT&T PREPAID Discussions

196

1

0

0

Accepted Solution

Official Solution

(Phone number hidden) - Please stop my India plan add-on

Hi Team, Please stop my India plan add-on. Right now am in India. So please stop my Add-on Asia pack includes India (Costs $15), which i kept it as auto-payment. If possible, please stop my auto payment totally.If you need more information please contact to my mail id [email scrubbed] for further in

Questions

 • Account & Usage

102

2

Accepted Solution

Official Solution

SIM card and pre-paid AT&T plan not working after one year of not using it

I have been using a SIM card with pre-paid AT&T plan until I had to leave the US and live abroad for a year and a half due to COVID. I am planning to go back soon and was trying to activate the plan again. However, when I tried to activate it, the website keeps telling me that the SIM card numbe

Questions

 • Account & Usage

210

1

0

Accepted Solution

Official Solution

Upgraded iPhone do I need a new SIM card? AT&T prepaid.

I purchased a new unlocked iPhone 12 from Apple to upgrade from the iPhone 6 Plus that I have now. Do I need a new SIM card or can I just install the old one into the new phone? I am on AT&T prepaid if that matters.

Questions

 • Apple

926

2

0

Accepted Solution

Official Solution

Receive text internationally - is this possible?

I am currently travelling in Europe, I have a 50$ prepaid plan and I need to receive text messages to access my Microsoft accounts.None of the add-on packages seem to match to what I actually need. Do I need to change my plan to get access to international travel add-on package(s)?Please help!

Questions

 • Plans & Features

183

10

0

Accepted Solution

Official Solution

Prepaid Plan Unlock

i bought 5-6 months ago a Prepaid Plan with a phone bc i was on vaccation on USA, now im back to Chile and i want to use my Chilean Sim card on my phone so... i tried a lot of things and i cannot enter my account bc sends me a code for the american number and i cannot access to that messages here in

Questions

 • More AT&T PREPAID Discussions

49

2

0

Accepted Solution

Official Solution

error code L569 (Please try again in a few minutes) - when I try to login to the app to add data

Hi, this started happening maybe a month ago. I can add-on daily data when my phone has wifi service, but when I run out of data away from wifi I'm now unable to login to the app so that I can add data. I've been able to do this for several years, but now I can't, which is going to leave me stranded

Questions

 • Phones, Tablets & Devices

5K

9

0

0

Accepted Solution

Official Solution

Reimbursement after switching plans

Hello, I recently changed Prepaid plans before renewing. Definitely, I got make a payment for the new plans. I wonder if there is a way to reimburse the pay of the old plans as much as what I does not use. Thank you.

Questions

 • Plans & Features

74

2

0

Accepted Solution

Official Solution

Need a temporary phone

My pixel 4xl has some power issues. stuck on 50%, and won't last but a few mins before shutting off.   Warranty ran out in October.  Insurance will cost $250 deductible, but google says send it to them and they'll fix it, seemingly for free.  Thing is, I can't go without a phone

Questions

 • Android

151

6

0

Accepted Solution

Official Solution

switching from prepaid 3G phone (ATT) to new iphone SE postpaid - how to do this and keep the same phone number?

I have a prepaid gophone - an old 3G flip phone. Just got a new iPhone SE. Expect I need a new SIM card as the old one is unlikely to fit. Want to keep my old phone number and switch to a higher data postpaid ATT plan. Do I have to go into a store (want to avoid that right now)?  Can

Questions

 • Apple

179

3

0

Accepted Solution

Official Solution

Paygoonline Not Working

I was gonna set my prepaid, but I cannot access the paygoonline site. Is it down? Or I can't access it when I'm abroad?

Questions

 • Account & Usage

143

2

0

Accepted Solution

Official Solution

account balance and auto pay

I want to change plan to $40/mo. plan and start autopay but I stil have $27 in my account balance. What should I do to use $27 first?  

Questions

 • Account & Usage

640

19

0

Accepted Solution

Official Solution

Unlimited data hotspot for 18 days

Hi everyone and thank you very much to whoever will be able to help.We are a family of 6 (2grandparents, 2parents, 2 teenagers) visiting from Europe for 18 days next month, in the California-Nevada-Utah-Arizona parks area, which we will be traveling in an RV. I am looking - if it exists - for an

Questions

 • Plans & Features

69

1

0

Accepted Solution

Official Solution

Porting # from another Pre-Paid Company

I am thinking of switching from my current provider (Straight Talk) over to AT&T's pre-paid services. The question is, would I be able to port my current number over to AT&T? I have a wife with serious medical issues and speak to doctors daily and we spend quite a bit of time on the road

Questions

 • More AT&T PREPAID Discussions

50

2

0

Accepted Solution

Official Solution

Password changed text

Hello,Recently I recieved text (June 2nd, 3:38 AM) saying that I have changed my pin number. But I have not done this. I tried to call the Service Center but it took me so much time to connect. Hence I post at here.I am worried someone hacked into my account. Could you help with this issue?Sincerely

Questions

 • Online Account Access

1.2K

3

0

Accepted Solution

Official Solution

DATAREMOTE 9070 WEB ADMINISTRATION PANEL ACCESS...

I have reset the device to factory settings (I assume as I followed the instructions to do so three or more times, and the led sequences indicated it worked) The username / password for the web interface at 192.168.25.1 is not driadmin/DRIAdmin1 nor is it admin/Password1 nor is it -/attadmin nor

Questions

 • Other Phones & Devices

1.4K

5

Accepted Solution

Official Solution

No way for a non US resident to cancel AutoPay

Hi, I was on a business trip in USA for two weeks and bought an AT&T prepaid SIM with AutoPay.I am now back in Europe and I am finding it impossible to cancel AutoPay. 1.)  Tried creating an AT&T ID (https://www.att.com/my/#/welcome?origination_point=login&generate_token=false&from_page=webreg), but

Questions

 • Online Account Access

394

2

0

0

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