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Prepaid plans

I am trying to upgrade my phone service plan online and I need help. Can anyone please help me???

Questions

47

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Third line for prepaid cheaper?

If I add my son's line to my prepaid account-I have two lines linked, will it be cheaper for all of us? I love that we each still have our own accounts but they're linked. Can he pay separately?  or does one person have to pay for all three of us?Thanks, heather

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48

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Does cancelling my prepaid Autopay mean my service is cancelled?

I have been in the US for a year so using a ATT prepaid service, paying monthly with autopay. I am returning to the UK this month so need my phone plan to be cancelled. I have cancelled autopay on my account, does this mean that my plan will end next month or do I need to take any more action? Thank

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3.4K

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VESTA AT&T Charges on my AX and need to cancel but cant find out how

I have been charged for several years and I don't know what this service is. I want to know the Prepaid Phone number to call since my Wireless call center knows nothing about this VESTA AT&T $30.00 monthly charge

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123

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Issue with the balance expiry date

My account balance is near 0 and balance expire date is May3, 2022. Today when I refill $100, Balance expire change to Nov5, 2022. Why do the balance expire date is not May3, 2023, 365 days extend?

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134

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Need help figuring out the dates and plans for autopay

Hello AT&T 1.I wonder my payment date change i was every 17 of the month paying but now its on 10 ,, is that because i change my plan to auto-payment 2. Calling to Canada is it free for 45 usd plan? 3.There is a new plan which is 50 usd is the same plan i have + 2 GB ?

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1.2K

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My Mom got a phone call from MY phone and it was TURNED OFF!!

I am currently travelling in Europe and my prepaid AT&T phone is turned off as I do not have service outside of the US. I have it physically turned off!  It is paid up and I will turn it back on for use when I am back in the US in a couple of weeks.  But this morning my Mom got a call

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76

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after activation with transfer from other carrier to att,cannot login paygoonline

As subject, always information invalid

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17

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Incoming MMS message not tied to a phone number

Phone usage shows Incoming MMS not tied to a phone number.   Usage                 Contact         Date           Time          &n

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33

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Cant get into my prepaid account

Ok I have a mobile hotspot 2 and pay monthly for data, I dont know how this happened but it isn't taking the password i set and when I try to enter forgot password they say they are going to text me a pin/password. How are they going to send a text to a hotspot?! So nothing is working and I am locke

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41

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No acces at all with prepaid SIM.

Dear all, i am for 2 weeks at holiday in the sates enjoying your beatiful country. Comin from germany I decided to buy an AT&T SIM 5G 5GB for 30 days. But there no access, no data, no calling. The SIM is recognized as unknown but the phone number is correctly shown. Here a few Info of my phone

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73

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GO phone with SIM card unused since 2015 Reactivate??

SAMSUNG GO PHONE  ATT technology  I used this phone for some years between 2005 and 2014.  Do I have to acquire a new SIM card per first time activation?  Or can my present phone be activated with payment for the talk data plan? Colman in Indiana

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1.6K

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Cell phone on pre paid plan

I am curious if the Google Pixel 5 will work on an ATT prepaid account.

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250

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Overcharged after changing plan

I changed my plan from $45 to $30 monthly plan, but when it renews it still charges me $45 on my card, but on the profile page, it says i'm in $30 monthly plan? And I also have account balance, but why it still charges me on card?

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130

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Cannot ungroup messages Cingular Flip IV

I changed the messages settings to turn off group messages, but they still appear as grouped. I would like to see the messages as separate, in chronological order.  How to fix, please?

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69

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Can’t receive text messages and can’t login to my account

I need to pay my AT&T prepaid but I am on Peru and the website wants a verification code which I can’t receive. What do I do now?

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26

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How can I use my ATT Prepaid connection for text and call in INDIA?

I have an ATT prepaid connection, which I was using in the USA, but i'm not sure how to make it roam in INDIA. I want to use my ATT prepaid connection to talk and text in INDIA. Can I some one please guide me by providing with various options. Thanks and regards.

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104

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About Traveling Abroad

I am gonna travel to Asia for a month. Can someone in the US reach out to me through my current prepaid plan number? Do I need to add any additional service?

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42

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Will my iPhone 6s+ Connect to a 5G Hotspot?

Hello all,    I cannot find the answer to this question anywhere. I am wondering not if my iPhone 6s+ can GENERATE a 5G hotspot, but if it can CONNECT to one? I want to get a mobile hotspot device (I'm thinking the moxee brand), and use an ATT data plan along with it, but the data plan

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49

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My phone only catches 3G

I'm using a 5G data plan from At&t, but my phone only catches 3G ever since I've used a prepaid plan. Model: Samsung Galaxy A Quantum Location: I have used At&t service in Detroit, MI, Chicago, Il, and Los Angeles, LA. In all locations, only 3G. 

Questions

315

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