I activated my new SIM this morning and paid the amount for the 25$ plan with 300$ upfront fee. It worked fine until 30 min ago. I received a message saying: "AT&T FREE MSG: We're always looking for ways to connect you to what you love faster than ever before. That's why we are taking steps to

Hi,I'm out of the country now and didn't cancel my AT&T auto-pay plan before I left. I know it sounds ridiculous but i really don't remember my AT&T number since i bought the number just for temporary use. Now it gives me trouble that it charges me every month and I don't know how to cancel it. I co

I am a prepaid user and I find that I can't use my phone in Asia and I can't receive SMS.Please tell me how I can solve this problem.Thank you very much!

Been using AutoPay for years now and this never happened to me. Same thing goes by once every month with the discount and then just today it has charged me the full $40 and no $5 discount like i always expected it to... Why did this happen? This is my second bill of the $40 plan I changed to 2 month

I want to change the autopay date but this isn't possible to just do. Apparently you need to turn autopay off and either delay your payment to the day you want or pay early the next month on the day you want. My question is if I do this then will I lose my autopay discount? I am on the $75 prepaid p

My new iPhone arrives tomorrow, however I’m not sure how to activate my phone number on the eSim. I’m expecting the transition will be seamless, but I may have just encountered a bump in the road. Help!

My credit card has been debited for ATT which I have not used. I would like to cancel the contract if it is not fraudulent, but I do not know the phone number. How can I do that? I live in Japan, and I don't use any ATT phone.

Since 2008 I had a prepaid plan for the phone (Edited as per community guidelines). Later I joined an automatic prepaid plan, a lot of money accumulated in the account. Since I am a resident of another country, every time I came to the USA I used this phone to my satisfaction. Unfortunately, due to

Greetings, I have an older pre-paid motorola device I am no longer using and would like to unlock the bootloader. I went through the steps on the Motorola site and was informed my device was ineligible for unlocking the bootloader (due to being a carrier locked phone). I went through the AT&

I will be out of the country for the rest of the year and will not be using my PREPAID services for my phone as I have another plan. I still want to keep my number for when I return to the US in 2024, however, I do not want to be paying my current monthly expense for my plan when I will not be using

Is it possible to recover deleted Text Messages? My iCloud failed after upgrade.

I purchased an unlocked phone, and ordered a prepaid ATT SIM card online. I chose the $25/month special if you prepaid $300 in advance. I chose the option to port my old number and filled out the required information.I received the SIM card via FedEx, and installed it in my new phone. (The packin

I'm an international student currently studying in the US. Shortly after we arrived, my mom went to an AT&T store to buy me a new iPhone with an American number, but at the branch she visited she was told that there were no iPhones available for prepaid plan holders; only postpaid, and I wasn't

I want to take my old iPhone 5C and set it up for my 12 y.o. son, primarily to use for "emergencies" on the 2-3 days a week he's in school, which will give my wife and me some peace of mind. Instead of adding this phone to our wireless plan and having him tap into the unlimited data, we want to g

Today I was offered a deal on Spectrum mobile. I just started a prepaid account with AT&T a week ago. Can I just call 611, get my prepaid account number and use the 4 digit code I set up with AT&T to transfer my number? How much time should I allow for the port to take place? Thanks for any

I want to change my prepaid plan to postpaid plans

I'm using AT&T Samsung S10e from AT&T and my phone doesn't allow tethering. Is this common? It was working fine couple of years ago. I wonder if AT&T blocked tethering for prepaid plan phones. Should I change my plan to make an hotspot? Please let me know. Thank you.

I have a prepaid BB100-5 that I want to unlock. I purchased it from an AT&T store and have the Prepay plan. It will no longer work with At&T and I intend to switch carriers. I have tried to use the portal numerous times but it tells me my information is incorrect or it tells me I stepped awa

I purchase an unlocked AT&T Branded Phone (Axon M) a while back through an Amazon FBA seller for use in Canada as a backup. It is passed the return period. I set up the phone working fine except Android version is 7.1.2 AT&T Software Update says it is up to date! I read there is

I lost my ATT prepaid sim card while travelling internationally.. Now when O am back to the US, I am not sure how can I get the reacement SIM card for the sams number and get it reinstated.. I locked out from prepaid account as well sue to several login attempts.