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Locked out of AT&T Prepaid account

I've recently been locked out of my A&T prepaid account, I'm assuming since I've tried too many times with the wrong password. However, since I will be overseas for a while I won't be able to dial 611 as well. Does anyone know how I can get my account unlocked only using my email?

Questions

567

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Need Network Unlock Code New SiM Card

My original SiM card went bad so I got a replacement SiM card from the ATT store. The rep said I need to contact ATT support but they have not been able to help. I spoke with Samsung too, who confirmed my provider needed to provide assistance. Does anyone know where I can get a network unlock code f

Questions

421

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0

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use of an older AT&T sim card for a NEW wireless prepaid plan

I had issues porting my ph# to a new provider. My AT&T service was cancelled automatically when this process was started, but since I'm having problems, I decided to stay with AT&T. I'm hoping that I can use the same SIM card that was removed yesterday (I still have it), and go with a prepa

Questions

255

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Deceased husband's phone

If a phone is waived due to the main account holders death, can thier phone then be used by the living spouse? As in getting a prepaid sim for it?

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47

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HP Elite X3 on ATT prepaid network

My iPhone SE finally died, and I have an HP Elite X3 I used on an ATT plan a few years ago.Both are Nano-Sim phones so I swapped the sim into the old HP, ran the device through several updates, still cant pick up the service.I went to my devices in the prepaid website, and updated my IMEI #, yet sti

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369

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Prepaid phone not working off of wifi

I have recently bought a pre-paid phone. I have activated it and chose a plan and also paid for that plan. But, it will not allow me to call or send messages unless I am on wifi. How do i fix this so i can call and send messages and essentially use my data off wifi?

Questions

281

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ACTIVATION LOCK

If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he

Questions

496

4

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International Add On

Hello, we want to add the $35 International Travel Add-On to one of our member lines (we have multiple phone lines on our Prepaid Account). We understand the $35 is good for 7 days/5GB. The traveling member will be overseas for 2 weeks. (1) Can we pre-purchase the Add On ahead of time and schedul

Questions

389

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Can I retrieve an old prepaid At&t number?

So I bought a galaxy note 20 from the at&t store a couple of months ago and they told me that I had to get a new phone # that they couldn't give me my old prepaid number back........i still have the old phone with the sim card with the old # can I still switch the Sim card or no?

Questions

243

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Replacing my old Micro SIM card with a new Nano SIM card

I've had my AT&T Prepaid account for more than a decade, and recently purchased a new unlocked phone but it only takes Nano SIM cards. Is there a way to replace my old SIM card with a new Nano SIM card?

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403

2

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Need Help With PREPAID Roaming in Korea

Hi, I found out through another post I made that prepaid subscriptions don’t have roaming in Korea. I can’t sign in to my AT&T account because I can’t get the verification code text to sign in, nor can I make any calls or use live chat. I really need help with figuring out my b

Questions

2.6K

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Closed

Will my Xiaomi Mi Note 10 Pro phone work with AT&T in 2022?

Does anyone know if my unlocked Xiaomi Mi Note 10 Pro phone will work with AT&T when they dump 3G next month? AT&T doesn't list this phone as being OK once they do the change, but then again, this phone was imported and they probably *never* listed it anywhere, and it works fine using their

Questions

3.6K

12

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Can you get an installment plan on a new phone while on a prepaid plan?

Looking to get a new phone, is it possible to pay for it through installments while currently on a prepaid plan?

Questions

524

2

0

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Getting prepaid plan as foreigner

Is it possible to get a sim card with a prepaid plan from AT&T, being non-US citizen, arriving from the EU? And can I also get the discount using autopay?PS. Sorry for choosing the wrong category, somehow, Prepaid is not available as category...

Questions

263

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I'm looking for a couple answers about my prepaid bill

I have a couple questions. I was looking at my phone record history and I noticed some data has been being used at times when I wasn't using my phone and I was wondering why my phone was using data when I've been connected to Wi-Fi the whole time. I aslo see something on my bill as a incoming text

Questions

268

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Roaming in Canada for extended period of time

My current prepaid AT&T plan “includes unlimited nationwide calls and messaging in and between the U.S., Mexico, and Canada”. I have heard a rumor that my usage outside of USA cannot exceed my usage within the USA. I am going to spend the majority of the next year in Canada. Can I use my phone w

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5.3K

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I lost my SIM card abroad..

Hello, I was an international student in the USA and I use AT&T prepaid here, but I didn't open international service for it. So after coming back to China, there was no signal for the card. So I put it somewhere, then I forgot it. Now I wonder if I can open the international services for it and

Questions

584

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Trying to Update Device but getting message: Looks like your device can't be updated here

I bought a new AT&T Go-Phone (Motorola One 5g ace - XT2113-5) online but when I try to switch the sim card to the new device I cannot make a call or text and cannot receive calls or texts. I tried going online to see if I needed to declare the phone to my account by going to "Update Device" and

Questions

1.5K

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International day pass for prepaid plan customers

Do you have a plan to prepaid customer to add international roaming? I found an ATT plan for prepaids; however, it is good for very limited number of countries. We are traveling to Israel, United Arab Emirates, Jordan and Pakistan. What plan should we add with our prepaid plan so that the phone work

Questions

696

2

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Annual Unlimited Prepaid Deprioritization?

The 12 month annual prepaid plan that is now advertised provides 16 GB of high speed data before is is slowed down to 1.5 Mbps speeds. During periods of network congestion, are the first 16 GB deprioritized?

Questions

587

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