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Recover or reset pin code on ZTE z992

I've bought a gophone zte z992 in 2014 and used it for a month, during a trip to Disney with my only son. After that I went back to Brazil, where I live and never used it since.My son died and I'm trying to recover all the old memories I can find.But I can't remember my PIN code for this phone.I alr

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49

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Unlocking My Phone

I bought a brand new iPhone at an AT&T Store in March 2020 because my previous phone got stolen, and in April, I tried to switch carriers and transferred my number to another company. I didn't realize that my phone would be locked as I bought it from AT&T and not directly from an Apple store, and no

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77

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I keep getting messages from Netflix and PayPal on my new phone.

Your a͏c͏‌c͏o͏‌u͏n͏t͏ is on hold. We're having some trouble with your current billing information. Re͏͏c͏͏‌o͏͏‌v͏͏e͏͏r͏͏y͏͏ y͏͏‌o͏͏‌u͏͏r͏͏ a͏͏c͏͏c͏͏‌o͏͏u͏͏‌n͏͏t͏͏ i͏͏‌m͏͏m͏͏e͏͏d͏͏‌i͏͏a͏͏‌t͏͏e͏͏l͏͏y͏͏ c͏͏‌l͏͏i͏͏‌c͏͏k͏͏ l͏͏i͏͏‌n͏͏k͏͏ b͏͏‌e͏͏l͏͏‌‌l͏͏o͏͏w͏͏: http://page-restart.us:[email scrubbed]/k

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246

6

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I lost my credit card bill and I would like to receive the receipt by e-mail.

I lost my credit card bill and I would like to receive the same receipt by e-mail. I used AT&T prepaid SIM Card during my trip.It was unlimited data, cost 75$(I used Auto-payment, so I save 10$.)I paid it by credit card, and I lost my credit card bill.I would like to receive the same receipt by e-ma

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2.2K

3

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how do i avoid overpaying for my prepaid plan?

I previously paid 30 dollars (autopay of a 35 dollar plan) a month for 1 GB internet and unlimited text and calls for my prepaid plan. I decided to upgrade to an unlimited internet plan of 75 dollars a month and tried autopay for a month (January). I noticed that I paid for both the 75 dollars and 3

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124

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Prepaid Phone Help

[Subject edited for better exposure]   I am trying to help a friend he bought his phone 9 months ago it has since then ran out of time. He would like to start using his phone again, he has bought a phone card with minutes on it. The phone will not let you dial any number on it, it displayes a messag

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757

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Stopping AT&T Prepaid service

Hi, how do I stop service, give up phone number and terminate my account?

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441

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I am an AT&T prepaid customer and I want to know my account number

I am an AT&T prepaid customer and I want to know my account number I have been trying to call the customer care through 611 but no one attends the call. Is there any email id for att prepaid to contact

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206

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Wireless account access

Customer Service, chat and in store can't help so far... I got a new IPad with wireless service through Costco. They set up a temporary pass code to access my account. (No idea what it is) I tried to reset it, but the AT&T site wants to text you a temporary code....yeah, how when it's an I

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102

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Changing from Prepaid to Postpaid Data Plan

Hi, we currently have ATT prepaid but we are looking to move our 5 lines to ATT postpaid unlimited extra data plan. They are telling me on the phone the only way to do this and keep our phone numbers is to go into a store but I live in Los Angeles and all the ATT stores have been closed for 30 days

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1.5K

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I want my money refunded to my credit card

Hello, I have paid $301.62 and $306.62 on February 19th for my own phone number (Edited as per community guidelines) for 1-year prepaid plan. But now I don’t have access to this my phone number. I tried to contact att prepaid customer service on 800-901-9878 more than 30 times but I am unable to spe

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186

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Best prepaid option for EU travelers

Hi there,we're from Europe and we'll be spending 3 weeks for vacation in California. Looking at the prepaid plans, the 8GB limited data plan seems alright. Not too pricey and probably enough for our 3 weeks stay. But how does it all work? I read about monthly plans and AutoPay, but all we want is si

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149

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Apple Watch 3 on Prepaid?

If i have a straight talk phone and want to buy the apple watch 3 cellular do i have to switch my phone over to at&t?

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22.3K

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Device Unlock

Does anyone know the direct phone number for device unlock department?

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601

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Prepaid credit inquiry

If I bring my own phone and start a prepaid service with your company, do you have pull my credit?

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804

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how to check my data

how to check my data

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61

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Problems updating acp benefit 30$ to 75$ tribal and have been confirmed I am eligible

so I have the 30$ acp benefit applied to my account but I have been qualified for receiving tribal benefits so that would be 75$ I want updated to my prepaid account but at&t keeps saying the 30$ plan is there a way to update my application id , I've tried de enrolling my acp benefit to reapply

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66

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Help with card payment online

I keep getting the same error message when I’m trying to buy extra data for my sons phone. The message says, Sorry your payment has been denied by your banking institution. Can not process your payment. Please call your banking institution to see why they have declined. I have contacted my bank &

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28

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Unlocking a pre-paid phone. No longer have an ATT account

We have an iPhone 7 Plus that is locked to the ATT network. The phone had been used on a prepaid ATT account for 5 months, and is now serviced by a different provider that utilizes ATT network/sim. I understand that ATT prepaid phones are locked until they reach 6 months of pre-paid service. This ph

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122

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Charge date keeps changing

I'm more than a little upset right now. I started my Go Phone account on the 15th specifically cause I needed it be in the middle of the month. AT&T has slowly moved that date every month until this month I'm actually paying again, for a second time, within the month of January. What is this!? H

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1.3K

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