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iPhone Unlock Help, IMEI does not Match ,Universal iPhone from BestBuy

Hi, I bought a universal iPhone from BestBuy a few days before. And after I brought it home, I insert the AT&T sim card to that iPhone, and the phone is locked to AT&T. I am an AT&T Prepaid user and have been used in this network for more than 6 months. I've tried to unlock this pho

Questions

349

3

0

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I am trying to get in touch with customer service with questions before I sign up for an AT&T plan

I was trying to get in touch with customer service earlier (around 6pm PST) to get some questions I had about AT&T prepaid answered. However, I either got stuck in an automated phone tree or got in touch with a human who transferred me to the prepaid mobility team. My call then got disconnected

Questions

690

3

0

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Plan service account closed can I get prepaid service now

I was a loyal customer paying my bills on time etc. Until due to my misfortune I couldn't pay I was gone for some time 1yr to be exact I call to reestablish my account its been canceled I can't afford the balance it's unfair can I get a prepaid until I straighten my plan situation.

Questions

67

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change phone plan for a month

now I m in a family college student prepaid plan, but how can I keep my number and get transfer to an individual plan? I need to travel to uk for one month, so I need to a plan that works for that.

Questions

96

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Remove credit card

How can I remove my credit card info from my prepaid at&t account ?

Questions

83

2

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Prepaid Plan Unlock

i bought 5-6 months ago a Prepaid Plan with a phone bc i was on vaccation on USA, now im back to Chile and i want to use my Chilean Sim card on my phone so... i tried a lot of things and i cannot enter my account bc sends me a code for the american number and i cannot access to that messages here in

Questions

70

2

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Reactivate SIM card

If I've stopped auto prepaid for a long time, Will the account be deleted? Is it possible to reactivate my SIM card?

Questions

259

1

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LG V20 H910 update to Android 8.0 Any solutions?

I own a LGV20 H910 phone. It has Android 8.0 version, and it works fine on the AT&T network here in Texas, but it has a broken screen. So I bought an exact replacement, knowing it would work because it says so on the AT&T website. However, after inserting my SIM card it didn't work - would n

Questions

361

9

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(Phone number hidden) - Please stop my India plan add-on

Hi Team, Please stop my India plan add-on. Right now am in India. So please stop my Add-on Asia pack includes India (Costs $15), which i kept it as auto-payment. If possible, please stop my auto payment totally.If you need more information please contact to my mail id [email scrubbed] for further in

Questions

114

2

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how to remove my number from old go phoe

I have a new calypso go phone. It was activated at an AT&T store.  I have the same number as my old flip phone (LG B470).  I would like to turn in my old flip phone and have removed all information on it.  But I cannot remove my number from it.  Don't want someone else to ha

Questions

71

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account balance and auto pay

I want to change plan to $40/mo. plan and start autopay but I stil have $27 in my account balance. What should I do to use $27 first?  

Questions

834

19

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Re-use SIM card for prepaid

Hi community, I visited the U.S.A for short-term bussiness trip last week and bought prepaid SIM card at AT&T store to use my smartphone.And my account will close because my account isn't set AutoPay. If I visit the U.S.A again, can I use same SIM card without visiting AT&T store ?My expectation is

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3.4K

2

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Transfer account balance from one prepaid to another

Family members want to use the account balance in one (or two) prepaid phones into another and then close those accounts.  Any way to do this or is the money attached to the original phone numbers/accounts and no way to move that money paid to AT&T?  All the phone accounts are prepaid/Go phones.  Tw

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11.3K

3

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H2O Sim inserted into full price BestBuy iPhone. Locked to AT&T. Cannot Unlock

Hi,I purchased an iPhone XS for the full price from BestBuy. I inserted an H2O sim into the iPhone and used it with calls and texts (did not have a data plan). In December, I noticed that I would get a cannot activate cellular network error on the phone when I attempted to use data. Due to upcoming

Questions

1.9K

9

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Upgraded iPhone do I need a new SIM card? AT&T prepaid.

I purchased a new unlocked iPhone 12 from Apple to upgrade from the iPhone 6 Plus that I have now. Do I need a new SIM card or can I just install the old one into the new phone? I am on AT&T prepaid if that matters.

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1K

2

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Text Message from AT&T to Replace SIM

Would you trust a message that says "Hi, It's AT&T. This is a courtesy notice to replace your SIM card before our 3G Voice Network shuts down in February 2022" and it provides a link asking for personal information to get a SIM. It says "Your AT&T Prepaid phone will STOP WORKING". (I did NOT

Questions

2.1K

8

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ACP benefits

I get the acp for my mobile devices. Can I receive it for my hotspot plan too?

Questions

112

1

0

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Texting to/from Puerto Rico, US Virgin Islands, Guam, and Mariana Islands

Can I send and receive messages with prepaid smartphone plans in Puerto Rico, US Virgin Islands, Guam, and Mariana Islands.     Should I pay additinal charges for them???   [Subject edited for better exposure]

Questions

3.9K

3

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Unknown phone number issue withprepaid set up??

I'm trying to do everything I'm trying to set up the phone with a prepaid card from AT&t on a AT&t phone and this phone that I'm using currently texting right now but they're saying that the phone has an unknown phone number and I'm trying to accumulate where do I get the phone number from t

Questions

170

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Can't connect to the internet with prepaid

Hi, Today I bought AT&T prepaid card at Walmart as im on vacations in US. I activated it via link from sms. When I'm turning on mobile data on phone, it asks me to login into the network. When I give phone IMEI and sim number and click continue, it throws network error and I don't have connec

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387

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