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No way for a non US resident to cancel AutoPay

Hi, I was on a business trip in USA for two weeks and bought an AT&T prepaid SIM with AutoPay.I am now back in Europe and I am finding it impossible to cancel AutoPay. 1.)  Tried creating an AT&T ID (https://www.att.com/my/#/welcome?origination_point=login&generate_token=false&from_page=webreg), but

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414

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Creepy caller. Change my number?

Creepy guy got my number before I moved. I wish to change it as blocking it hasn't worked, he calls from a different one

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736

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Can I use same Sim after three months ?

I am Indian citizen visiting US on business . Enjoyed my prepaid service for three weeks. I will leave this week. I paid for this month only, with no Autopay. I will have to travel back to US after three months. If I retain my SIM and want to pay for the month after I arrive, will prepaid account st

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71

1

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AT&T prepaid mobile phone plan - wifi calling and receiving texts from international numbers

Hi there, I am looking into getting a prepaid AT&T 3-month plan (8GB data, unlimited text and talk for $33/month + taxes etc) for my mobile phone and was wondering if anyone knows whether: - You can you use wi-fi calling on this sort of plan - Whether you can receive texts from internationa

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285

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Reimbursement after switching plans

Hello, I recently changed Prepaid plans before renewing. Definitely, I got make a payment for the new plans. I wonder if there is a way to reimburse the pay of the old plans as much as what I does not use. Thank you.

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106

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Porting # from another Pre-Paid Company

I am thinking of switching from my current provider (Straight Talk) over to AT&T's pre-paid services. The question is, would I be able to port my current number over to AT&T? I have a wife with serious medical issues and speak to doctors daily and we spend quite a bit of time on the road

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63

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I want my prepaid phone account number

I have called the 611 number and after 50 minutes I still do not have my account number. Is it the same as my phone number.

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180

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16GB of data. $25/mo. for 12 months. Is it possible to order with this esim? How do I install this esim?

I'm going to order a one-year prepaid phone(16GB of data. $25/mo. for 12 months), I want to install esim instead of simcard, is it possible? My phone is iPhone 12. I'm using esim on iPhone 12. Is it possible to order with this sim? How do I install this sim?

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51

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Voicemail call could not be completed

Each time I try to go review my voicemail the prompt says "your call could not be completed please try again another time I am looking to be able to set up voicemail but have yet to find a solution. any help would be awesome thank u

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61

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Re-use SIM card for prepaid

Hi community, I visited the U.S.A for short-term bussiness trip last week and bought prepaid SIM card at AT&T store to use my smartphone.And my account will close because my account isn't set AutoPay. If I visit the U.S.A again, can I use same SIM card without visiting AT&T store ?My expectation is

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3.4K

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Refund of $50 AT&T prepaid card

I bought a $50 AT&T prepaid card by mistake. I don’t have AT&T service. How do I get a rebate?

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197

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Activate my prepaid iphone

Hello I have my AT&T Sim card I have my account number / pin from a previous carrier can I set up my iPhone myself so I can keep my existing phone number. My SIM is prepaid.

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33

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Will I be able to activate the sim card under my current prepaid account plan and keep my phone number?

I have an AT&T prepaid plan and was using an unlocked moto x4 with my sim card. Well, last night I wasn't able to turn on my phone, seem to be completely damaged, doesn't turn on or charge.  So I take out the sim card and put it in my old Samsung Galaxy Express J337A, which was the phone t

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215

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Date my number be closed

My plan is $40 Monthly Plan and Due date is Feb 25. My Account Balance is $20 and Balance expires on March 20. I will be out of the U.S. and return on May 5. If I don’t refill this month, when will be the last day to refill before my number be closed?

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34

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change phone plan for a month

now I m in a family college student prepaid plan, but how can I keep my number and get transfer to an individual plan? I need to travel to uk for one month, so I need to a plan that works for that.

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106

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Adding a line for a user currently on T-Mobile

Hello there, I am trying to add an additional user to my prepaid account but when I try to do so, I keep getting a 'Subscriber is not valid' error. I am thinking the number must be ported over but I am unsure how to go about doing that.  The number is attached to a T-Mobile account that is NOT

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84

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at&T prepaid 12 month plan 8gb

hi, are there any taxes and fees on this plan? When i went to checkout online, there is an asterix saying the amount does not include taxes or fees.  Yes, even until the last step after entering the credit card the only taxes that appear are on the SIM card, and no fees. Also, if i go wi

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112

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ACP Benefits

Will a user lose the ACP benefit that’s applied to their plan if they change to another plan on the same account. i.e, switch their plan from the $30/mo to a $40 or $65/mo plan.

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225

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Add Smartwatch to my ATT prepaid plan

Looking for TOTAL monthly cost including any taxes and fees, and if there is a setup fee.

Questions

1.7K

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switching from prepaid 3G phone (ATT) to new iphone SE postpaid - how to do this and keep the same phone number?

I have a prepaid gophone - an old 3G flip phone. Just got a new iPhone SE. Expect I need a new SIM card as the old one is unlikely to fit. Want to keep my old phone number and switch to a higher data postpaid ATT plan. Do I have to go into a store (want to avoid that right now)?  Can

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