Have a Samsung SM-F900U Fold phone and cannot update it. I'm in Brazil and as using another carrier chip and now used an AT&T prepaid chip and local wifi but still cannot update it.

I have applied for Autopay for 2 months, but my bill is still not automatically paid, I pay an extra $5 per month for this, what is the reason?

I've been an AT&t prepaid customer for a couple of years, but I lost my phone recently for a number of weeks. I didn't think much of it, but when I found my phone again, it wouldn't make any calls, and then I got an email asking me why I had canceled my account. It turns out during my period of

I tried to activate the SIM device online but then it assigned a new number so I had to cancel it. I don't want to reactivate service because I'm concerned that it will only activate a lost phone. My husband won't let me use his phone because it recognizes his number and uses his account. I can't ca

I visit the US twice a year for several months each time. When I bought into the AT&T $30/month prepaid plan, the salesman at the shop told me I had 12 months from the date of sim card purchase to top up my balance in order to not lose that number. Is this true?

I received a refund for overpayment via the North Lane card, which I believe is just a HUGE SCAM. It WILL NOT let me activate the card online, it WILL NOT let me register the card online and there is NO phone number out there to be able to TALK WITH SOMEONE about this! This is a huge SCAM and they a

I would like to generate number transfer PIN for AT&T Prepaid but currently don't see any option to do it online. Called *PORT but is says my number is not eligible and suggests to do it online. Any thoughts regarding this will be help full.

Have been trying to get online a pay my bills for 3 days now but the website won't work have tried multiple browsers and multiple different devices. tried using the app but all that does is send me to the website that don't work so can anyone tell me if it's user error or at&t is just trying to

Right now i use my smartphone to get on the internet with my tablet or computer. I am on the $75 a month prepaid. I get 10 GB of hotspot data on my plan. Would it be better or cheaper for me to just buy a hotspot device instead to get on the internet??  

When i tried to unlock my att prepaid iphone se, I got denied for the above reason.I have used the phone for roughly 6 months, but I don't know the exact time. How can I check how long I have been active for paid service? (since I don't have the account any longer, so I can't really check the histor

I was gonna set my prepaid, but I cannot access the paygoonline site. Is it down? Or I can't access it when I'm abroad?

I have an AT&T prepaid plan and was using an unlocked moto x4 with my sim card. Well, last night I wasn't able to turn on my phone, seem to be completely damaged, doesn't turn on or charge.  So I take out the sim card and put it in my old Samsung Galaxy Express J337A, which was the phone t

How can I remove my credit card info from my prepaid at&t account ?

I'm going to order a one-year prepaid phone(16GB of data. $25/mo. for 12 months), I want to install esim instead of simcard, is it possible? My phone is iPhone 12. I'm using esim on iPhone 12. Is it possible to order with this sim? How do I install this sim?

I have a new calypso go phone. It was activated at an AT&T store.  I have the same number as my old flip phone (LG B470).  I would like to turn in my old flip phone and have removed all information on it.  But I cannot remove my number from it.  Don't want someone else to ha

Hello I have my AT&T Sim card I have my account number / pin from a previous carrier can I set up my iPhone myself so I can keep my existing phone number. My SIM is prepaid.

I am from the UK and 2 years ago bought a pre-paid Sim and loaded it with credit. Because of Covid I have only just been able to return to the US and put the Sim into an old unlocked iPhone I have. I have a “no service” message and when I go onto Network in the Settings, it says the Sim is not provi

On the 18th or 19th of Feb i purchased a sim card from a Myrtle beach store in South Carolina. It was on a Sunday so the mall hours were short. I went in the store and it was packed i said id walk around for 20mins and go bk in since it was two people working. i went in after time passed and asked f

Hi, this started happening maybe a month ago. I can add-on daily data when my phone has wifi service, but when I run out of data away from wifi I'm now unable to login to the app so that I can add data. I've been able to do this for several years, but now I can't, which is going to leave me stranded

One has to believe that the subject is intentionally ignored but all I want is to be able to recieve sms on my U.S. phone when I am out of the U.S. I don´t need to make calls, receive calls or send messages. JUST RECIEVE SMS messages. I have a prepaid plan. My phone does not appear to be receivin