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Prepaid questions

Have questions about prepaid phone plans. 1.) Do they allow roaming on other networks? 2.) I am interested in the 8gb online plan.  Is this 8gb data per month? 3.) Does AT&T allow wifi calling? 4.) Can the phone be used for as a hotspot? 5.) Can you keep your old phone number.  I

Questions

 • More AT&T PREPAID Discussions

209

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PREPAID WEBSITE

Keep getting ERROR when changing password. Password is long enough and has characters and numbers required, but keep getting same error.

Questions

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47

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recycling old number

I have number that has been disconnected for about 60-90 days it's been recycled? or rathe I am not able to claim it at the moment. I was told that the number is being held by ATT. I was wondering if someone can tell me how long it will be before I can try to reclaim the number. and if I can do it

Questions

 • Account Features

177

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Freeze my at&t prepaid online

So my phone just broke yesterday. I heard to freeze my at&t prepaid I need to give a call or send a message to at&t, however, since my phone broke I could not give them a call. could anybody show me how to freeze my number through the online method? Thanks.

Questions

 • Account & Usage

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How do I stop prepaid?

Hi,I want to stop the prepaid, and I want to hold the payment.When I left U.S., all of the AT&T stores closed because of COVID 19.I will go back to U.S. at August, so I want to hold the payment during the August. I knew how to hold the payment online or by using an application. However, I forgot my

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Prepaid hotspots

Am I able to purchase a prepaid hotspot for use in a single month? I wouldn't need it otherwise the rest of the year.  Are these devices connected to any type of contract?  Or you simply buy data for it as you need it?

Questions

 • Phones, Tablets & Devices

37

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If I deactivated my autopay do I still need to cancel my prepaid plan?

Hi! I was wondering if I need to cancel my prepaid plan, even if I deactivated the autopay, to avoid future payments. I had to leave the States due to COVID-19, and I'm not using the phone number, so I'm no longer interested in retaining the line. I tried to call the abroad service number but the s

Questions

 • Account & Usage

85

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ICODE on my Prepaid Bill

Hello! I have an ICODE18777125217 from an incoming text/message. Does anyone know where this number is from? TIA

Questions

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91

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Switch from "signature plan" to prepaid

I've been trying to switch my plan from the "signature plan" with two numbers a prepaid plan, but the only options it shows me are other amounts of data or the "unlimited your way" plans. Is the only way to get off of this plan to switch to a different carrier and port the numbers?

Questions

 • Wireless Account

116

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AT&T Prepaid, going to Germany and Ireland

Our family has two iPhones (6S), each on the new Prepaid $45 (6GB) plan. I understand roaming and texting is unlimited to and from Canada and Mexico.But what will work in Germany and Ireland?Specifically texting - will the plan work with unlimited texting while in Germany and Ireland?(I understand t

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how much data is left after 2.0 gb is done ?

i would like to know how much data is after 2.0 gb is used . i tried looking on att website and i read unliminted to 128kpbs , but i assume i read it wrong , can anybody help me.

Questions

 • Wireless Account

704

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Number disconnected on Pay Go service

I live in the UK but for many years I have had a pay go mobile number with AT&T for use when I am in the USA. I received an email recently advising that the number is no longer associated with my account and had been disconnected. Telephoned to find out why and was advised that my mobile (Galaxy

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International Roaming Add-on Troubleshooting

I am an AT&T wireless prepaid customer. I am in Belgium. I purchased the International Roaming Add-on. Payment was successful. My phone seems to match requirements: Sim card no., frequency (1800). When I scan for network connections, 6 appear onscreen. But I cannot connect to any of them. And of

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45

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Closed

Why AT&T doesn't make discounted unlimited plans availability easier for PREPAID customer during pandemic COVID-19?

I see on www.ATT.com/prepaid website with all these unlimited plan for $45 or $65 with autopay. But apparently it is only available to new customer ONLY. Why AT&T doesn't make these unlimited plans availability easier for PREPAID customer during pandemic COVID-19? I was told by AT&T customer repr

Questions

 • Plans & Features

163

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from android to apple

will I be able to transfer files and apps on android phone to new apple?

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28

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changing phone and want to cancel prepaid

I want to cancel my prepaid plan

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52

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I cannot consistently get a notification sound when I receive text messages

I have the AT&T Prepaid Radiant Core (Android) phone. For the life of me, no matter what I do, I cannot consistently get a notification sound when I receive text messages. I'm guessing the solution is either incredibly simple or nonexistent: hopefully, not both. Any simple straightforward assist

Questions

 • Android

369

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I ported my AT&T number to a different carrier. How do I know my account got cancelled afterwards?

I recently ported my AT&T number to a different carrier. I tried to log in to my AT&T Prepaid account to turn off autopay and then tried to call to cancel my account. I'm no longer recognized as an AT&T customer since my phone numbers aren't connected to AT&T any longer. Is there a w

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Canceling my service?

I want to end my at&t service. My balance is at 0.00, I removed all of my information, and I removed autopay. Yesterday was the last day of my service, but I still have service?Does it end on its own? I read people saying something about a 60 day wait time? Does that mean I have 60 more days of serv

Questions

 • Account & Usage

117

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We have lost AT&T service in Sugarland, TX

Can you please look at SUGAR LAND 4G and LTE SERVICE on Univeritly Blvd. It great by my House which is in Greatwood. Check this Address please (Edited to remove personal information). I literally lost service with AT&T. Even My Mom says the same thing. Im here to help. Thank You AT&T!!!

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