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Changed AT&T GoPhone Plan Which Cancelled My Service
The title pretty much sums it up, I changed my service from the $45($40 with autopay) to the $35($30 with autopay) and when I did, it immediately terminated my service and demanded I paid another $35. I still had a week left on my previous plan before it would've renewed. Is there way I can get that
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• Plans & Features
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Prepaid plan change
I have prepaid number in AT&T and I'd like to get an online offer. Can I transfer my current prepaid number to the new one?https://www.att.com/buy/wireless/prepaid/plansAT&T PREPAID SM 8GB Online Offer
Questions
• Plans & Features
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How to give feedback about a poorly handled account closure
I called in to cancel my autopay on the 11th of December from my home in London... I spent 10 minutes on hold (with international fees) only to speak to a gentleman who apparently told me he ended the account, but didn't. The Money was taken out of my account again on the 21st... I called in to spea
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• Account & Usage
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Why is a different name showing up when I make a payment via Kiosk?
I go in and make a payment for my prepaid phone at the kiosk but the name is incorrect on the top right hand corner. I have my name on my online account information but the Kiosk shows differently. Someone better fix this.
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• Account & Usage
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Transfering current GoPhone number to a Freedom Pop account.
I use this number for personal as well as business. I want to keep this number for simplicity sake and to assure transparency among clients. I found little reference to keeping/transferring numbers when searching MyATT and the internet. Thanks in advance for your guidance. wkmatl
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• More AT&T PREPAID Discussions
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Cancel prepaid card
I recently travelled to US and bought a prepaid card, now I've returned to Melbourne, Australia, but just realised I've been charged another $40, so I think it's set up as auto-charge, and I need to stop it. I know I can contact my bank to block the credit payment but I'm a bit worried that I'll get
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• Account & Usage
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Can't cancel my prepaid account from abroad
Due to COVID-19, I've been displaced from the US and have had to return to Brazil on short notice. I'm not able to cancel my autopay because I cant' log in to ATT, and when I request a new password I don't receive the message because I don't have a signal connection on the ATT chip in Brazil. I've a
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• Account & Usage
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APN profile for Iphone6
Do you have a APN profile for Iphone6? Can I download it ? I would like to use AT&T gophone SIM card with my Iphone6. Sometimes, the APN setting seems not to be able to be set automatically.
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• More AT&T PREPAID Discussions
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Coming to California for a holiday from Finland
Hello!I coming to California for holiday this june. I'm asking about prepaid plans. I have Oneplus 5t phone. Does it work on ATT network with 4G? If I buy the Unlimited 85$/mo. plan, what restrictions are there besides it may slow down if there is congestion on network after 22GB. Is there any restr
Questions
• Data & Messaging Features, Internet Tethering
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question about the prepaid plan payment
I have an ATT prepaid plan and the next due date is Aug 9. I am going to leave the US on Aug 12 and I may not need the service after that. Can I only pay for the part that I am going to use instead of the whole bill cycle?
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• More AT&T PREPAID Discussions
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Urgent Plan Cancelation
So, recently I moved from Portugal to San Diego and went to a AT&T store to get a plan, I got the 8G plan for 40$ a month using autopay.The thing is, I had to return in urgency back to Portugal a week later.How can I cancel my plan/card?? It is in autopay and I don't want to be charged 40$ per month
Questions
• Wireless Account
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Cancellation my prepaid
Hi I'm At&t customer Taehwan OhMy phone number is (Edited per community guidelines) By the corona19, I come back to my hometown, South Korea, so I don't use the at&t data or service. But, before coming to Korea, I missed to cancel the prepaid. By the way, I paid my monthly fee. I don't want to spend
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• Account & Usage
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Can't sign in or create a new account
I just had a new prepaid SIM card and a new unlocked phone shipped to me. I activated it successfully but I still have NO SERVICE. I can't sign in or create a new account because the system can't find my transferred number in order to sign me in. so I can't pay my bill or make a call and I have no p
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• More AT&T PREPAID Discussions
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How can I receive SMS and make phone calls in Asia?
I am a prepaid user and I find that I can't use my phone in Asia and I can't receive SMS.Please tell me how I can solve this problem.Thank you very much!
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• More AT&T PREPAID Discussions
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Second Phone Line Under A Different Name
My wife and I are on the same account. The account is under my name. Whenever she receives text messages, the voice announces that there's a message for me (my name) instead of using her name. Is there a way to have her phone number associated with her name even though I am the account
Questions
• Wireless Account
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Out of US how do I recharge my prepaid?
I am in my home country. my prepaid number doesn't work here. I cannot create an At&T account from my home country as the temporary password is being texted to my phone number which doesn't work in my home country. I need to keep my number activated. if i dont acitivate within 10 days I w
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• Account & Usage
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Oppo A53 phone not getting ATT Network signal (Internet & Voice)
I am using oppo A53 Android phone since last 5 months suddenly seeing issue that its not receiving signal since last few weeks, how to fix this issue?
Questions
• Phones, Tablets & Devices
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Transferring phone number to a prepaid account (prepaid sim not working after a week has passed)
I was transferring phone number from another carrier service to AT&T. I chose the 12-month prepaid plan online. I received the new sim card on the second day, and it said there's no need for me to activate a prepaid account. But my phone number was not transferred to the new sim card after a wee
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• Account & Usage
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I don't use any ATT phone.
My credit card has been debited for ATT which I have not used. I would like to cancel the contract if it is not fraudulent, but I do not know the phone number. How can I do that? I live in Japan, and I don't use any ATT phone.
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• More AT&T PREPAID Discussions
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I have a multi-line plan with my three kids. Money is tight this month.
Is it possible to only pay for one or two of the phones this month, but still keep the other phones on it and pay them next month?
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• Account & Usage