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Out of the country for the rest of the year and will not be using any PREPAID services.

I will be out of the country for the rest of the year and will not be using my PREPAID services for my phone as I have another plan. I still want to keep my number for when I return to the US in 2024, however, I do not want to be paying my current monthly expense for my plan when I will not be using

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31

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I have a multi-line plan with my three kids. Money is tight this month.

Is it possible to only pay for one or two of the phones this month, but still keep the other phones on it and pay them next month?

Questions

429

2

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Can I stop my auto-pay plan if i don't remember my phone number?

Hi,I'm out of the country now and didn't cancel my AT&T auto-pay plan before I left. I know it sounds ridiculous but i really don't remember my AT&T number since i bought the number just for temporary use. Now it gives me trouble that it charges me every month and I don't know how to cancel it. I co

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481

1

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How to give feedback about a poorly handled account closure

I called in to cancel my autopay on the 11th of December from my home in London... I spent 10 minutes on hold (with international fees) only to speak to a gentleman who apparently told me he ended the account, but didn't. The Money was taken out of my account again on the 21st... I called in to spea

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429

10

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Coming to California for a holiday from Finland

Hello!I coming to California for holiday this june. I'm asking about prepaid plans. I have Oneplus 5t phone. Does it work on ATT network with 4G? If I buy the Unlimited 85$/mo. plan, what restrictions are there besides it may slow down if there is congestion on network after 22GB. Is there any restr

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306

1

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Changed AT&T GoPhone Plan Which Cancelled My Service

The title pretty much sums it up, I changed my service from the $45($40 with autopay) to the $35($30 with autopay) and when I did, it immediately terminated my service and demanded I paid another $35. I still had a week left on my previous plan before it would've renewed. Is there way I can get that

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962

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AT&T prepaid working in India

Hi, I am planning a trip to India next month and is currently on AT&T prepaid plan. I have already enabled Wi-Fi calling. Will prepaid sim work in India?. If Wifi calling is enabled then will I be able to get messages and calls on my prepaid number? Thanks, V

Questions

393

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I'm outside the U.S. I need to recover prepaid account password, but it seems like there's no sending SMS when I'm out of the US

Hi! I'm trying to access my prepaid account to pay my bill, but I'm not succeeding. It's been about four months I've been in another country, but I was able to access my account and pay my bill normally. However, this July, it is not working and I believe that the problem is in the password, because

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32

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Can I upgrade my sim card but keep the same number?

I currently have a galaxy s21, it supports 5g but my current sim card does not. Is it possible to just upgrade to a newer sim card that supports 5g and keep the same number?

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54

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Frozen iPhone 13 Pro Max

My iPhone 13 is Frozen so I can't turn it off nor answer calls Please I am desperate

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98

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I need a refund on my AT&T prepaid card

I want to refund my AT&T prepaid card for money

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59

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APN profile for Iphone6

Do you have a APN profile for Iphone6? Can I download it ? I would like to use AT&T gophone SIM card with my Iphone6. Sometimes, the APN setting seems not to be able to be set automatically.

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17.3K

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Cancellation my prepaid

Hi I'm At&t customer Taehwan OhMy phone number is (Edited per community guidelines) By the corona19, I come back to my hometown, South Korea, so I don't use the at&t data or service. But, before coming to Korea, I missed to cancel the prepaid. By the way, I paid my monthly fee. I don't want to spend

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93

2

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I lost my prepaid phone. I live in a remote location, and there is no AT&T store near me. Can I be mailed a new phone linked to my #?

I'm doing seasonal work in central Alaska, and I recently lost my phone. The nearest AT&T store is three hours away and I have no good way of reaching it any time soon. I'm trying to contact customer service, but if I want to text chat with a representative, they want me to use my phone, or c

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71

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Out of US how do I recharge my prepaid?

I am in my home country. my prepaid number doesn't work here. I cannot create an At&T account  from my home country as the temporary password is being texted to my phone number which doesn't work in my home country. I need to keep my number activated. if i dont acitivate within 10 days I w

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154

5

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Prepaid account line change

If i cancel/remove owner line or other line will the remaining lines keep service until the next bill period or will i he billed for the remaining lines instantly snd lose service on all lines.

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40

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use iPhone a2215 with att from Europe

I'm going to live in the us for 3 years and I'd like to use my iPhone 11 Pro gsm with an unlimited plan. My phone is unlocked and the sim slot is free as I use an e-sim from from Vodafone carrier. How can I procede in order to have communications as soon as I arrive? Thank you

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54

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ATT message says that the phone I recently activated won't work (Device: Samsung Galaxy S10)

I activated my new SIM this morning and paid the amount for the 25$ plan with 300$ upfront fee. It worked fine until 30 min ago. I received a message saying: "AT&T FREE MSG: We're always looking for ways to connect you to what you love faster than ever before. That's why we are taking steps to

Questions

428

4

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Transfering current GoPhone number to a Freedom Pop account.

I use this number for personal as well as business. I want to keep this number for simplicity sake and to assure transparency among clients. I found little reference to keeping/transferring numbers when searching MyATT and the internet. Thanks in advance for your guidance.  wkmatl

Questions

632

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Cannot make or receive calls

For the last 3 or 4 days, I suddenly cannot make or receive calls. People trying to call me immediately go to voicemail. And when I call others, as soon as I hit the phone button to make the call, I immediately get the message "call ended". This is with my regular number tied to my AT&T sim as w

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279

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