Anonymous Call Rejection* (*77) – Traditional Landline Anonymous Call Rejection* (*77) intercepts calls from people who have used a blocking feature to prevent their name or number from being provided to people they call. When Anonymous Call Rejection is activated, callers hear a messa

I presently have a POTS line and I am considering upgrading my uverse internet to Fiber.  Can the POTS line and Fiber run through the same line?  Will I have to disconnect the POTS line?

I got a letter from AT&T UVerse saying that I need to call their numbers within 45 days to prevent an interuption in service to my phone and internet. I have AT&T long distance and a Earthlink ISP for many, many years. It is my understanding that AT&T UVerse will be making hardware changes at either

I was told POTS lines are no longer available. My 90-year-old mom has a fiber U-verse connection, but they missed a jumper on a pole two blocks away and Mom was without service for three days. The tech who fixed it said that she should really have a POTS line in case the power goes out. (She has a m

I spoke to four different people and I never got a straight answer. I'm having internet 50 installed on Saturday. I want the modem set up in a particular room but this room does not have a phone wall jack already in it. As I understand it, the modem has to be connected to the phone wall jack. My que

I have POTS (Plain Old Telephone Service) home telephone and DSL internet. (I do not have any U-verse services.  Not available in my area yet.) For several weeks, there was some static on my phone line and then a few days ago, I lost home phone service altogether.  I have no dial tone on

I need to get a new access code (pin) that is used as authentication when I use my POTS service's remote access to call forwarding feature.  Please point me in the direction to where or to whom can help me with this as soon as possible.  Its seems those I've spoken with aren't familiar with this ser

I have a normal telephone, over 40 years old and still as fresh as the day it was made. I received a few harassing calls from telemarketers so I decided to file a claim against them. I called AT&T to get the incoming number and the rep said they did not have that information available to them. Howev

AT&T ( and community) where can I turn to escalate a complaint?  Have uverse internet and POTS landline.  POTS landline has been down for 3 weeks.  I continue to submit repair requests, am provided target repair dates, these dates go and come without any tech showing or calling my cell (number I put