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Plan change and refund

Currently I have $60/month prepaid plan. I had recharged 1 week back. If now I want to join a family plan  can I do it before my current plan is over. And if it is possible, whether I will get refund as out of 30days 23 days will be left.

Questions

 • Wireless Billing

1.9K

7

0

0

Accepted Solution

Official Solution

Prepaid Plan Change and AutoPay Issues

I moved to the U.S. 2 weeks ago and contracted a prepaid plan of $50,00/month, which becomes $40/month with AutoPay. Such a plan provided 8GB of data. However, after two weeks, as I don't have WiFi at home, such 8GB of data were already over. I then decided to change my prepaid plan to the Unlimited

Questions

 • Plans & Features

3K

2

0

0

Mailbox deleted after changing plans?

I recently changed my plan from $45/month to $65/month. Since I am currently not in the US, when someone calls my number they get a message saying I am unreachable instead of getting my voicemail.  Do I need to reset up my voicemail? Is it something I can do without having access to ATT on my phone?

Questions

 • Data & Messaging Features, Internet Tethering

73

0

0

0

Bill after upgrade

I had a basic phone that cost $40 a month, my billing period was say start 5th of the month.I upgraded my line to a smartphone and also added a new line on my account with a smart phone, with 3gb shared plan, so my new plan should be around $120. I activated my phone in 25th of the month (10days bef

Questions

 • Wireless Billing

575

3

0

0

Plan change, mobile value share discount lost

Bad programming.Changed my plan, using the site tools.Discount for Mobil Value Share Savings was lost for two phones. I had to spend time with a rep, you your rep had to spend time with me.

Questions

 • Wireless Billing

561

2

0

0

AT&T Messages stopped working after mobile plan change

Last week my AT&T Messages app stopped working on my Note 3.  My voicemail was also reset.  When I attempted to reinstall it, it errored out after a time with a message to call 611.   Also when I log into https://messages.att.net from my laptop, the page loads and allows me to log in but a message "

Questions

 • Data & Messaging Features, Internet Tethering

617

3

0

0

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