Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (4)

Relevance
Is it always this hard to switch to AT&T?

Ordered the 8GB promo prepaid plan online. Following is the cadence of what happened 1. Order placed, 12 hours later received email order denied because the fraud detection system flagged it.2. the email asked to visit a store (any AT&T store) with an ID and that should resolve it3. Went to the stor

Questions

 • Plans & Features

276

3

0

0

ATT won't unlock phone, misleading error. "Oops! Looks like we're having network difficulties."

Looks like ATT deleted my post that's identical as this. Browser cached it so I copy pasted and posting again. Will keep going, I need my phone unlocked. I have been dealing with this issue with ATT for a few days now. No one from my family can reach because of this issue and ATT is no help. My devi

Questions

 • Apple

224

4

0

0

Funny how the website NEVER lets you cancel service!

Having been with Uverse for a number of years now, I think it's pathetic that this company (quite clearly) designs their webpage specifically so no one can cancel any part of their service from online. This is about my 5th or 6th time trying this, and EACH time of two years the link that should allo

Questions

 • U-verse TV Account

395

5

0

0

I have not even been installed and already want to cancel.

I ordered services back in August, set an appointment date to have fiber 100 installed on August 31st and during the tech's installation was informed that there was an issue with the fiber line in my neighborhood and that the contractors were to blame. I was told by the tech that a ticket was put in

Questions

 • AT&T Internet Installation

126

0

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.