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Cannot Connect to the Internet on Windows 10 Computer

Troubles Connecting Online with Windows 10   Reboot your devices starting with your gateway, then your PC. If connecting wireless, try connecting hard wired to see if you are having the same problem. If you are able to connect hard wired but not wireless, check out this article here to help with yo

Questions

 • AT&T Internet Equipment

2.4K

5

0

0

Internet connection is trash past year

For the past year I've had this constant issue where I get a pop authentication error when trying to log in my modem to the at&t network. I've had about 20-30 techs come out and none of them know what the issue is...or just don't want to fix it. Tech support through phone are just plain dumb and

Questions

 • AT&T Internet Equipment

215

0

0

0

Connected to Wifi Network, Recieving no internet (iOS)

So my problem is that I can connect to my uverse wifi network, and it shows me connected, but no page will load the internet, I get a no internet service message. I tried on my iPhone 6s running the most updated iOS, as well as my iPad Air Gen 2 with the most updated iOS. Also, any apps associated w

Questions

 • AT&T Internet Features

371

2

0

0

Mobile hotspot claiming no available data is unlimited

This is a Samsung Lz phone. I've used the mobile hotspot on my $65 unlimited data plan for almost a year with no problems. Last night the Samsung Internet app automatically updated and shut off the mobile hotspot. Since then, whenever I connect to it on my laptop or Xboz One, it claims additional au

Questions

 • Android

591

2

0

0

Poor Cellular coverage all of a sudden - Dropped calls and No internet, No service/Limited -Californ

As of a few months ago our AT&T cellular coverage has declined from 3-4 bars to now 1 sometimes 2 bars in Temecula, Murrieta and Winchester CA. We have had phone calls drop, text won't send or come through. Unable to use Maps or access email. The service had been great for years but all of a sudden

Questions

 • Network Coverage

152

1

0

0

AT&T U-verse wireless and ethernet suddenly extremely slow download and upload

Just this morning, the internet at our house has slowed to a crawl. Speed Tests show as low as 0.2 Mbps, and a software download has stopped several times. What's going on?

Questions

 • AT&T Internet Features

325

1

0

0

NW San Antonio Internet Outage.

Far NW San Antonio has been hit with a High Speed internet outage according to phone recording and My ART app. Been down since about 6pm Central

Questions

 • AT&T Internet Equipment

614

0

0

0

AT&T Fiber is in backyard but won't splice to my home

I am on a newly developed street that has neighbors down the street who have uverse & internet.  Fiber wires are underground in my street with orange and white flags about 20 ft away from my back door. I keep calling AT&T and they say that I am not available for internet at all! All I need is to hav

Questions

 • AT&T Fiber Ordering

354

0

0

0

Phone line available but no DSL?????

Recently bought a house in somewhat of a rural area, but not even 5 miles from town and I am being told that I do not even have DSL available! ATT says they can provide me home phone service, but not DSL. How is this even possible?  Uverse is out of the question, but i thought DSL was available to j

Questions

 • AT&T Internet Account

4K

3

0

No internet service

I have been without internet service since February 7. It's March 27 and still no internet. I have been given 12 dates when it would be on and each time you people extend the date.I have lost all confidence in AT&T.Its like you are a third rate company. Somebody needs to reply to this message

Questions

 • AT&T Internet Equipment

91

1

0

0

Vista laptop connets to new 5268ac

I have a Vita lap top, I know its old, my last router, that connected fine, had issues and at&t replaced it. Now the new 5268ac router will not connect to the internet over wifi.Got a few frustrating days into this and it will not connect. It shows the wifi signal as hot. (Wired connection between r

Questions

 • AT&T Internet Installation

129

1

0

0

BEYOND UNACCEPTABLE

First off,I have never been late on any bill.$51.00 on time,every month,all the time.For the last 12 days I have been without at&t internet, and I have been unable to use my wifi for ipads,iphones,dish network on demand features,spotify,xbox live, blu ray player nothing!! I have been forced to use m

Questions

 • AT&T Internet Equipment

343

4

0

0

Neighbors have internet but not me

My neighbors have DSL internet and I do not. I have lived in this house for 3 years and I keep on being told ports are full even if people move away. Will I ever get internet? This whole situation is really dumb and is limiting my life.

Questions

 • AT&T Internet Plans

235

1

0

0

Previous tenant hasn't cancelled their account.

My friends and i just moved to a new apartment. The previous tenant has not cancelled or transferred their plan. We can't do anything till someone does something and it's driving us crazy .We've only had internet on our phones for 2 weeks.We were planning to use another provider but the coax cable i

Questions

 • AT&T Internet Installation

271

1

0

0

Call/Text (with keyboard) Phone - No internet and Wifi

Hi.  I need your recommendation on a phone.  I realize it might need to be an older or used model.  My wife and I both have iphones but I need to get a basic phone with the following.... -Call and Text Only -A keyboard or touchscreen for texting would be very helpful!-micro sd card (to transfer from

Questions

 • Other Phones & Devices

2.5K

3

0

0

Internet not working

Help, this is making me crazy. I have had AT&T dsl for 15 plus years, no problems until this last year. AT&T did an upgrade to the area and my service slowed down ridiculously. At least I could still go online. that changed a couple weeks ago. At first my wireless kept dropping, I was resetting it m

Questions

 • AT&T Internet Security

437

5

0

0

Constantly losing internet while connected to Gateway

I want to begin by saying we have had no problems since signing on with ATT over 6 months ago and the services far exceeded our expectations. But like they say, all good things must come to an end and about 2 weeks ago, the honeymoon ended. That was about the time when our smartphones and tablets (O

Questions

 • AT&T Fiber Equipment

2.1K

5

0

0

I can't connect to the internet unless i'm on wifi

I upgraded to an iphone 5c from an iphone 3GS. Once i got the phone activated, I was unable to access the internet, unless i was connected to Wifi. I also upgraded my phone plan from the family talk 550 to the new mobile share 1GB. I have NO RESTRICTIONS set on my account, yet everytime I try to acc

Questions

 • Data & Messaging Features, Internet Tethering

49K

16

0

0

Htc one m8 not getting lte/ cant send/recieve mms

Ok, so i had to send my htc in for a screen repair to htc and i just got it back yesterday. Well since i was using another phone i had to go to wal-mart and get another wsim card to fit my htc. Sooooo after the bull**** it took to activate my sim i was getting 4g only....no lte. With that being said

Questions

 • Android

905

3

0

0

At&t U-verse broadband 1 and 2 blinking red - Help?

Everything was fine until this morning when we noticed that the WiFi was not working and broadband 1 was blinking. We tried everything from unplugging to resetting and we even scheduled an appointment for a technician to come check it tomorrow evening after the customer service did not help. After I

Questions

 • AT&T Internet Equipment

6.4K

1

0

0

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