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Money taken out on Go Phone Account

So when I first got my At&t Go Phone, I had the $50/month plan. For some reason, At&t decided to charge me the $9.99/month fee for At&t Navigation. I went online to cancel it and it only gave me $9.66 back, so I had $49.67 on my account for the longest time. Then I added $100 and had $149.67, which

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