Hello! My name is Kathy.I want to describe my problem Month ago I bought a new IPhone in store.The seller said that this phone is unlock(Neverlock, so I can use it with different operators around the world)but it’s not true.This phone is Locked carrier(I can’t use it with my Ukrainian operator) I

How do I retrieve deleted text messages and phone calls if I don't know they was deleted?

Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!

Does the 3G shutdown affect non-LTE 4G devices such as those using 4G HSPA and HSPA+ technology. I have a burglar alarm communicator that is 4G HSPA+.  Will it continue to work after Feb 2022?

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

I was unable to purchase another 3 months of cellular data. USIM9991 kept appearing.  I called 1-800-288-2020, the ATT customer service number.  I was connected with a tech who worked tirelessly to solve this problem. She was successful.  Here is the answer. Type att.com/ipadlanding

I have been using my iPhone 6s on ATT gophone for two months now. Recently I have noticed I do not get LTE in areas I did (school, work, interstate). It seems the only place I get LTE is at my house (1 bar). My friend has an iPhone 6s as well that is running on ATT postpaid and they have LTE in the

Why will AT&T not activate my phones' 4G Enhanced Services (IMS registration)? Alcatel Idol 4S, Sony Xperia XA2 UltraConsiderable time has been spent (AT&T and many other sites) researching this topic including and 20 minutes on with AT&T support this afternoon.With the network change, "3G migratio

Trying to turn off 5g completely because when it connects my phone basically goes into airplane mode... can't find where to turn it off on my s21 ultra. Went to settings > connections > mobile networks thed there's no options for it

I brought my very new Samsung Note 8 phone over to AT&T about three months ago.  For three weeks, everything was working great.  4G LTE all the time. Then it started dropping down to "H" and "H+", out of LTE, and staying there until I restart the phone.  After restart, it returns to LTE for anywhere

Never use to be a problem with 4G LTE. But now with your "5Ge" I only have one bar of service in my home, where I use to get three. Dropping calls and the inability to send a photo via text is the new norm. Even using AT&T's 1 Gig internet with their router for Wifi calling I continue to drop calls/

What happened to the "Pause AutoPay" option? I used this often in order to pay my bills properly because ATT takes forever to charge your bank or card and waited almost 10+ days for my bank to show the payment cleared. We used to be able to pause autopay in order to make manual payments - and I have

Hello I have an Att note 20 ultra won't update error message is no Internet connection but I do have a connection via WiFi and mobile data. Any help?

I have a AT&t networked Unlocked S21ultra. It was working fine on one of the south asian network until i start using STC saudi network sim card on it. Internet and Sms are working making and receiving calls are not working. It always shows IMS registration status not registered. Please help me o

When reviewing my account I noticed that there is a Charge on 3 of my 5 lines for DATA SOC! What is this for? It’s never been on there before and if it’s normal then why ain’t it on all 5 Lines! Another question is how in the world do I remove all the devices listed under each phone number for e

I had an iPhone X and now an iPhone 12, but used to be able to switch between LTE and 4G, now it's gone away and I can only choose between 5G and LTE. People keep saying LTE is 4G, but it's not. I really am not a fan of 5G.   How can I get back to 4G options? What phones aren't 5G compatible

Yes, it's a proprietary AT&T Kyocera DuraXE (E4710), carrier-unlocked, and I've tried: Factory reset, update to v.1313 (the latest), a visual inspection of the (hard-to-see) microphones, both primary & secondary ... all good, clean. But I'm still not being heard UNLESS I turn the speaker o

So seems like att has disabled this option for users on their cell phone devices. I have a Samsung S20 FE. We are in a spotty 5g area so I have had poor cell phone reception for the last 6 months. I can heat the person fine, but my voice to them is garbled.  Trying to turn off the 5g and tryin

I have the new Armor 6E from Ulefone. It is unlocked and has the correct bands to work on AT&T and T-Mobile. I have a valid SIM card that I am currently using in an LG V35 with no problems. When I put the SIM into the Ulefone, I cannot get the LTE to work? I have tried numerous APN settings and have

how good is the service.