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Internet Air poor connection

Some of us [rural] customers used to have a fair connection with AT&T Fixed Wireless service, and were "forced" to "upgrade" to Internet Air, or All-Fi, or 5g, or whatever the latest buzz-scam word is for this nearly useless service. Last speed check was a dismal 2.9M/s, and I always have to sw

Questions

506

5

0

Unlocking Failure; "The Info You Gave Us Doesn't Match Our Records"

Hello, So, I recently purchased an at&t branded phone. I went to the at&t website and requested an unlock code (as a non-customer). After a few minutes I went to check the status with my IMEI and request number and behold, "Your Info Doesn't Match Our Records... Please Review Your Informati

Questions

363

19

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Closed

Xiaomi Note 9 Pro Compatibility After 3G Phase-Out

I have looked up the Bands for the Xiaomi Note 9 Pro Model # M2003J6B2G which I am using today on AT&T, due to the other company's (Samsung/Google/iPhone/Etc.) failure to supply a reasonably priced product with decent functionality. The Phone uses 4G bands that are still listed to work once the

Questions

967

7

0

Closed

Galaxy Watch LTE Standalone Without phone

Hello, I am looking to go ultra minimalist, so this will most likely be a strange or funny question for you. I want to know if I can use the Galaxy Watch LTE version all by itself without even owning a phone. I currently use a Huawei phone with AT&T and I want to totally get rid of my smartphone in

Questions

5.7K

4

0

Closed

Why does AT&T claim my phone is not 4G VoLTE compatible when it is?

I have a Unihertz, Jelly 2 phone which is 4G VoLTE. Unihertz confirmed they have already provided AT&T the proper IMEI numbers.  AT&T is going to fully switch to 4G VoLTE by 22 Feb 2022 and I've already been using 4G VoLTE on the local AT&T network for some time.  The phone wo

Questions

4.3K

71

0

Poor cell phone service

Hi! I have moved into a new apartment that has horrible cell phone service. Working from home makes this really difficult to work with. Wifi works great, but I don't want Wifi audio to be my only calling option. What can I do to boost my signal? I know there are signal boosters available on the mark

Questions

54

4

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LTE Is Immune To Voodoo Magic

Called AT&T about no internetz and didn't get a fix. Had connection problems with my sonim. Switched my prepaid sim from my sonim xp5s to my samsung tab a. Now I can at least make calls and text. No dice on internet. Also kept getting a "Sign in to network" notification that sent me to a page that s

Questions

214

2

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Switched to ATT and not having cellular connection for over 5 days!! Irresponsible reps

Summary: After switching to ATT Prepaid am left with no cellular connection for 5 days and counting.  I had 2 connections with MetroPCS after a long stint of 5 years with ATT. Wanted to try out MetroPCS (T-Mobile) and as everyone knows, they suck on their connectivity part. Tried switching to ATT pr

Questions

163

1

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Unlimited data plan overage: HSPA+ turned off, only LTE worked

Recently I received a text that I was at 75% of my 5GB "limit" (although I have an grandfathered unlimited data plan) and after I hit the "limit", the 4G HSPA+ on my phone would no longer work, and I had to turn on LTE. Normally I have LTE turned off because I find it drains my battery, but I could

Questions

1K

7

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Number sync device unknown

There is an iPhone mini syncing with my account I do not own nor did I set up number sync with an iPhone 12 mini.  I want to know who’s phone it is, how it was linked to my account, why the “remove” option is unavailable for me to use to unsync this unknown device, what all personal informat

Questions

75

1

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How important is band 17 and 12 for LTE

Interested in buying a phone. It has LTE bands 2 & 4 but not 12 or 17. Should i buy or not buy. I live in dallas texas if that makes a difference.

Questions

1.7K

1

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Please help, upgraded the prepaid plan on my unlocked iPhone 5, now data is not working at all :(

Hello all, For the past year I have been using my factory unlocked iphone 5 with the $40 smartphone prepaid plan [500 minutes + 500 MB of data] perfectly fine, I was getting LTE all the time. That all changed when I went to the AT&T retail store to upgrade to the $60 plan [unlimited talk & text + 2.

Questions

412

2

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Would an Elephone P7000 Work in AT&T

Hello everyone, I am about to get a good deal on a Elephone P7000, from what I have gathered, it will work on the 3g HSPA+ network but not in 4g. If anyone can ship in on this I'll apreciate it.    Wireless&Networks: Wifi frequency:2.4G/5GFDD-LTE:band 1/3/7/20 (800/1800/2100/2600)WCDMA:band 1/2/5/8

Questions

582

2

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OnePlus3T

Why is it taking ATT so long to set correct provisions to such a wonderful phone? Not getting LTE, read on 12/5/16 the provisions will be set correctly, but still waiting...

Questions

689

11

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One plus 3 and ATT?

Any word on when / if this phone has been white listed by ATT? I've been with att for over 15 years now and for the first time in my life I would like to buy a factory unlocked phone. Only issue im seeing regarding this phone is the LTE issue regarding the one plus 3's IMEI. I would be switching ove

Questions

574

2

0

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Hotspot power

Is a 4g lte mobile hotspot powerful enough to power a 4g lte camera?

Questions

39

1

0

Software update for Galaxy Note9 to use 4G

I've gotten notification from AT&T that my Galaxy Note9 will not work when they migrate to 4G. However, my phone is on the list of "Phones that will work on our network when 3G goes away", albeit with a foot note of "May require software update to work after our 3G shutdown." I'm unable to locate

Questions

169

1

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Hotspot trouble

my hotspot wont let me access certain websites that i need to use for assignments. i got my hotspot at school ( moorpark college). i dont have access to traspotation to my school to get it swicthed out and

Questions

38

0

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Were 3G functionality in AT&T core network completely shut down?

We currently use AT+CREG to check the registration process but we learned recently if the operator only support LTE, CREG would be incorrect value and CEREG should be used. However, although after 2G/3G sunset and my device is connecting to AT&T LTE, both CREG/CEREG seems to return the correct

Questions

67

3

0

Can't make or get calls. Full data, New SIM. Can only make a call on 4G, still can'r receive.

iPhone XS, newest updates. Can't make or get calls. Facetime Video and Audio work. Full Data and apps work. I have done all the ATT Phone Tech Support. I have put my SIM in an old phone and it mirrors the problem. I don' think it is the phone.

Questions

43

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