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Pure Edition Moto X (2nd Gen) LTE support

Even though the Pure Edition Moto X (2nd Gen) supports LTE, the IMEI number is NOT recognized when I go to the BYOP page. This is a problem, because I cannot reliably use LTE on my new Moto X even though I was using it just fine on my 1st Gen Moto X. Furthermore, none of the agents I spoke with are

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Question About Buying a Watch

So, I am wondering if I buy the Galaxy Watch 3 from the Samsung website (I can get a good deal with headphones, so I'd rather go through it instead of here), with LTE, if I am able to through AT&T with it and set up a plan with them - to add to my current bill with my phone, instead of buying th

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73

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Could AT&T Give me Just 1 Reason Not To Leave? Loyalty?

I'm an existing post-paid customer paying $157.80 per month for two lines of service ($1,893.60 annually). 1 line with Data Unlimited for 4G LTE ($45.00) and the other with DataPro 3GB for Smartphone 4G LTE($30.00) data plans. Our peak usage since the first of the year has been 22.2 GB in

Questions

556

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At&t policies and procedures with a privacy line question

I would like to inquire about the policies and procedures of AT&T concerning the usage of third-party SIM cards. Is it possible for customers to conveniently purchase any compatible SIM card from a retail store for use with your services? If so, are there any specific limitations or restrictions

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25

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Closed

Identity. Fraud. Data Security. Contract.

AT&T contract states they will not keep our data safe. I did not read the contract See below. Get out while you can or read the fraud forums before doing business with AT&T. It is likely a timely  resolution will be quite challenging if your AT&T account is ever compromised.&nbs

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42

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Does the Samsung Galaxy S5 SM-G900F support AT&T LTE?

Does the Samsung Galaxy S5 SM-G900F support AT&T LTE? If I buy a pre-paid SIM card from AT & T it will work well on my phone?

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T stock holder acquisition request

I would like ATT to look into Buying LUMEN technologies and Frontier Communications...and possibly a startup Cyber Security company like LightSpin...please do this to increase revenue and save your stock prices and investors interest. I realize this is not the correct area, but there is not a good e

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62

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LTE Poor Service iPhone iOS 15.1 Can't turn off LTE anymore

Since getting my phone (iPhone XR) almost 2 years ago I have had poor service when my LTE is on. Zip Code 04005 (Maine). With LTE OFF, have full service (4 bars). When LTE is on, my service drops to 1... maybe 2 bars. Up until recently, when I updated to iOS 15.1, I was able to turn off the LTE and

Questions

872

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Pole in my yard

There’s an AT&T pole in my front yard that has been broken in pieces for two years. We have tried to get this remedied, but with no success. Please advise next steps.

Questions

25

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New Google Pixel 3 phone not getting LTE in Austin Texas

New Google Pixel 3 phone not getting LTE in Austin Texas. Spent 3 hours trying to figure it out with support. Even had Google support call AT&T so they could discuss it.  AT&T's stance is that it is made for Verizon so it won't work with our network and Google says they designed it to

Questions

992

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AT&T Note 9 bought from AT&T store doesn't work

I've got 3 AT&T Note 9 that are AT&T branded and I purchased from AT&T store. All 3 are paid off in full. Using AT&T Straight Talk. They all were working just fine after the 3G shut down. All calls, texts & internet work without any problems. That was until I acquired the unlock

Questions

42

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Long term California customer of AT&T mobile and home bundle - account cancelled today - Ive had a COVID hardship

I was told CA was protected it would stay - turned off today Due to business shutdown during COVID I, like many were laid off of work. Found a few jobs off and on but Ive been drowning this whole pandemic. Lots of local and government assistance available and I have pending applications that wou

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130

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Complaint about wireless

What is the best phone number to call to file a complaint? The loyalty and retention people are the problem and a very expensive one (wireless).  I've done everything for months (MONTHS) to resolve my issues and get reimbursed for a return, for your wireless service not working, for your peopl

Questions

55

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DO NOT TRUST PHONE ADVISORS

I posted a few months ago about the upgrade program with the 1000 trade in credits where after the new phone was bought and the contracted signed for the 1000 trade in and only given 130 and told when calling in and concerned that was the first 2.5 months credits, to bring told that was the whole tr

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47

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Nat 3 on PS$ with at&t lte internet

Help! No matter what I do I cannot get my son's PS4 out of Nat 3 strict settings and I know it's due to the fact that our internet is from at&t lte (through Trifecta). There has to be a solution for this! Can anyone help? He wants to play with his friends and is unable. Thanks so much. Tuturials

Questions

480

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Puk number changing

My passcodes n passwords to Apple ID n Emails changing on me a lot lately ever since I only one device and one account for so long. Usually my phones breaking I lose them and then I get locked out my emails and passwords but I noticed now I get locked out my phone my Apple 14 Pro Max. I remember bac

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15

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NumberSync Galaxy Devices

I have a Galaxy A52 5G that I purchased unlocked from Samsung.I was just given a Galaxy Watch 4 LTE.I want to do NumberSync, but the option does not show up in my watch connections settings.I spoke with AT&T and first they told me that I need an e-sim. Then I was told that the e-sim is it's own

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121

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Regular disconnects from broadband data - ATT Prepaid wireless hotspot

Netgear Nighthawk LTE wireless hotspot, new. ATT Prepaid - there is plenty of bandwidth left (metered connection). It will work great for an hour or two, then drop for five minutes. (Zoom call, watching streaming) The LTE hotspot has a message - broadband data disconnected (or something like that)

Questions

380

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My phone doesn't stick to 5G

I have an unlocked motorola edge+ 2022, I know very well that it is not a certified device and that it should not work but it does, I still have a tcl stylus 5g that is not certified and works perfectly too. The motorola has worked very well for me for a few weeks without problems until 2 days ago I

Questions

41

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iphone 5s not getting lte or 4g

My iphone 5s only shows bars and the at&t for signal where it would usually say lte or 4g. This has been going on for about 2 weeks now. I cant send imessages without wifi i have to send my texts as text messages which takes forever and my phone usually will not get the response in a timely manner.

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