Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (404)

Relevance
Cell tower down in Elkhart Lake WI

My family uses Cricket Wireless ( by AT&T ) and 6 days ago we started having poor signal and disconnect issues with 3 ( all newer Motorolas ) of our phones. One phone is an old Huawei and still has great signal but only connects at 4G ( no LTE ). I have contacted Cricket twice with no resolution.

Questions

44

0

0

iPhone problem

Is there anything to get someone from spying or using my apple account to make different accounts in my email or name? And stop being able to download video and auto from my iPhone to computer or some thing ? 

Questions

23

5

0

Dallas, home of AT&T and I get terrible 1 bar LTE and 0 5G.

I live in Dallas proper. I get 1 bar of LTE coverage from my phone iPhone 13. Sometimes, it will generously go to 2 bars. I use Wi-Fi 99.9% of the time for Wi-Fi calling. However, when my Spectrum internet goes out (which is unfortunately almost every time it rains) and BOOM I am back in the "stone

Questions

48

3

0

At&t blames the phone

All I EVER get is, try resetting your network settings or turn off your phone and turn it back on again. It's NEVER the servers according to at&t, ever. I have a $1300 phone that can't even load emails sometimes, same place my 3 year old phone worked just fine. Trouble shot this issue f

Questions

86

2

0

How do I turn off HD voice on iphone 11

How do I turn off HD voice? I used to be able to go to settings>cellular>cellular data options and then switch voice and data on to 4g.  with the new ios upgrade att has gotten rig of that option (other providers still have it with the upgrade).  I hate how HD voice sounds and want

Questions

1.6K

4

0

can't make or receive calls after the 3g shutdown with a supported phone

Hi, my phone is the 7T (HD1905) which is in the AT&T list of supported devices after the 3g shutdown, but the thing is that after the shutdown I can't make or receive calls! I activated the VoLTE toggle and isn't working! Is anyone here having the same issue? p.s. I have a new si

Questions

252

4

0

Extend ATAT Fiber lines

My house is less than 200 feet from an AT&T fiber line, but my residence is marked as being in a no coverage area. What do I need to do to get the line moved 200 feet? I don't care what I have to pay but I need internet service.

Questions

633

6

Netgear nighthawk M1 problem

Ive unlocked the device and ive been paying for a hotspot plan for about a year now and my bill came out of my account for this month but, my nighthawk suddenly stopped working and says mobile broadband disconnected and there is a large E next to the connection strength bars. any help is appreciat

Questions

1.7K

7

0

iPhone 11 cannot connect to Internet via CELLULAR connection.

I recently upgraded my phone from Moto G7 Plus to iPhone 11. The problem described below did not occur with the Moto G7, and is affecting only the iPhone 11 (iOS 17.1.1). PROBLEM: iPhone 11 shows 3 or 4 bars of signal and LTE symbol is ON. I try to open any web page.  As soon as the web page b

Questions

30

1

0

Closed

AT&T VoLTE phone list - What do some have that others don't? Good looks and money?

Am I understanding correctly that if a phone make and model isn't on the AT&T accepted list, it can't or won't be allowed on their network, even if it has VoLTE technology? Specifically, I speak of the 2020 & 2021 Android 10, OUKITEL WP5 Rugged phones, GMS, 4G LTE, HD+ 4GB+32GB or HD+ 4GB+6

Questions

3.8K

3

No Mobile Data on Pixel 7 - SIM Card Transfer issue?

Hello and thanks in advance for your consideration or help.I recently purchased a second-hand Google Pixel 7 rated for use on the AT&T wireless network. I purchased this phone as my last phone, an unlocked OnePlus 6, recently received a message that "the device you tried to activate does not wor

Questions

187

2

0

Closed

AT&T Sales Reps ARE LIARS who can sleep knowing they screwed over someone for their sale, AND NO ONE CAN HELP THERE, NOW I AM SCREWED....

Short story long, I was approached by door rep, advs I currently pay about $475 for 4 phones, internet & cable.... Rep is shocked and says that is crazy high and quotes Cable $110 and internet $85.31, we will call it $200....... promised gift cards for the switch (Transaction 1). Phone guy shows

Questions

174

10

0

Winegard ConnecT 2.0

I'm currewntly an AT&T wireless customer subscribing to the unlimited data plan, which I got a couple of years ago. I also subscribe to AT&T TV Now, which I use in lieu of a cable or satellite service. I'm getting a new RV and it comes with a Winegard ConnecT 2.0 unit. I'm trying to find out how m

Questions

12.5K

26

AT&T Hotspot Port Forwarding

Good morning, in a few places around these forums, @ATTHelp has suggested that port forwarding is possible using a mr1100 router. I purchased one of these to set up port forwarding (I have a few apps that require it). However this has not worked since AT&T is still assigning the router a Private

Questions

1.2K

0

0

Closed

Why does at&t suck so much?

Your customer service absolutely (Edited per community guidelines), only Verizon's is worst. You couldn't get 4g to work properly, now you have 5g that is a complete cluster (Edited per community guidelines). 5g pretty much makes my phone useless. Places where I used to have almost perfect 4g lte si

Questions

3.9K

12

Numbersync Samsung Galaxy watch 6 Classic and Galaxy s23 Ultra

5 hours, 7 reps plus 1 in store, and advanced ATT support got watch working with esim for 20 minutes, now numbersync is nowhere to be found and watch number is not listed on watch but has cceid number. Watch has been reset 12 times, watch app has been reinstalled on watch.  A mobile plan does

Questions

637

12

0

Technicians do not show up to their appointments

My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician

Questions

796

3

0

Samsung Galaxy A20 not being supported in 4G Feb 2022 changeover?

So is the Galaxy A20 really not being supported in this 2/2022 changeover? It seems to have everything older phones have that are on the list and more, but it is not in the official list.

Questions

8.8K

22

Buying a Nighthawk M5 outright to replace my Nighthawk M1 WITHOUT changing or adding a plan.

My question is that if I purchase an M5 outright, put my sim card from my M1 into it, would it be able to access 5G on my current plan. I will not be changing my plan, or adding a new plan. The main reason I have the one that I do is because of the unlimited on the hotspot that is currently on it.

Questions

1.1K

5

0

AT&T KEEPS CHARGING ME $100s FOR WHATSAPP CALLS

This is the fourth time that I have received a notification that my AT&T account is being billed over 100 dollars for making international calls. This is outrageous for two reasons. I don't make international calls. I have international calls barring on in case AT&T ever thought I was trying to make

Questions

16.9K

24

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.