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Weak signal

I recently moved and the area is giving me a one bar or SOS signal. Can some one help with this matter please.

Questions

13

2

0

DO NOT SWITCH TO ATT !!!!!!!!

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

Questions

48

0

0

My prepaid log in info

When it goes from my att account to my att prepaid account log in... I put my phone number and pin/password but says it's incorrect

Questions

50

1

0

Closed

Account Cancelled

My prepaid account was cancelled in the evening of May 3rd. I have a prepaid account I pay yearly and have about 6 months left on it. Customer service keeps telling me, my account was cancelled because I have a Lg phone. I continue to let them know their system is wrong and I do not have a Lg phone,

Questions

130

1

0

Stolen iPhone from worker

Has anyone else have there trade in stolen and no one seems to help it’s been a year of this and me paying for phones that I shouldn’t be paying on anymore

Questions

31

3

0

LTE Hotspot - VPN Drops Connection

I have used my company's VPN (Server 2003, PPTP) over AT&T's LTE many times over the years. Suddenly, within the last week, the connection will not stay up. Does not matter what location or signal strength. Also, does not matter if I use WiFi or USB cable for the hotspot. I'm using an iPhone 6s+. VP

Questions

4K

10

0

0

Pin # damaged

iI have a pre paid refill card the PIN number is not visible both the retailer and phone company keep sending me back and forth to each other

Questions

23

0

0

Cell tower down in Elkhart Lake WI

My family uses Cricket Wireless ( by AT&T ) and 6 days ago we started having poor signal and disconnect issues with 3 ( all newer Motorolas ) of our phones. One phone is an old Huawei and still has great signal but only connects at 4G ( no LTE ). I have contacted Cricket twice with no resolution.

Questions

44

0

0

iPhone problem

Is there anything to get someone from spying or using my apple account to make different accounts in my email or name? And stop being able to download video and auto from my iPhone to computer or some thing ? 

Questions

23

5

0

At&t blames the phone

All I EVER get is, try resetting your network settings or turn off your phone and turn it back on again. It's NEVER the servers according to at&t, ever. I have a $1300 phone that can't even load emails sometimes, same place my 3 year old phone worked just fine. Trouble shot this issue f

Questions

86

2

0

Verizon LTE network Extender

I am having problems installing LTE network extender. It is not able to communicate with the VeSW server.  It needs to have 3 ports (53, 123, and 500) open, and I am having problems opening those ports on my BG210-700 using the NAT menu; cannot see the ASK-SFE116 device ip address in the devic

Questions

396

1

0

iPhone 11 cannot connect to Internet via CELLULAR connection.

I recently upgraded my phone from Moto G7 Plus to iPhone 11. The problem described below did not occur with the Moto G7, and is affecting only the iPhone 11 (iOS 17.1.1). PROBLEM: iPhone 11 shows 3 or 4 bars of signal and LTE symbol is ON. I try to open any web page.  As soon as the web page b

Questions

30

1

0

can't make or receive calls after the 3g shutdown with a supported phone

Hi, my phone is the 7T (HD1905) which is in the AT&T list of supported devices after the 3g shutdown, but the thing is that after the shutdown I can't make or receive calls! I activated the VoLTE toggle and isn't working! Is anyone here having the same issue? p.s. I have a new si

Questions

252

4

0

purchase prepaid plan but have no existing phone number

Hello, Im currently planning a longer stay in the US, because of that i wanted to purchase a prepaid plan with ATT. As i do not have a 10 digit american style phone number i can enter when proceeding with checkout, I wanted to know, how can i proceed with ordering the prepaid plan online. Is there

Questions

18

1

0

Setting up WIFI in new apartment

Hii I just moved to new apartment which is very small studio unit. It doesn't have any outlet or openings in any walls , only have few regular plug points. I am looking for options on how i can i have unlimited wifi service set up and device/router installed in this apartment?

Questions

423

1

0

Network Tower Maintainance

@ATTHelp @ATTHelpFeedback @ATTHelpForums @community watch network @network @georgia According to this screenshot, I was told about 23 days ago that there is an ongoing maitainance in our area (edited per community guidelines). And, the network maintenance has NOT been fixed yet! Even the Mark The S

Questions

108

2

Galaxy Tab S7

can the galaxy tab s7 be used as a phone? Not using like whatsapp or skype or anything but put my sim in and use it as my primary phone?

Questions

108

2

0

Volte Roaming ATT using french Free provider (Pixel 6)

Hi, Using a Pixel 6 bought in the the U.S. via Google Store, I was expected to be able to use the VoLTE after the June update, that was supposed to enable VoLTE on all Pixels phones. Unfortunately, that is not the case, and I cannot have phone calls outside of apps like Whatsapp or Duo. Since the

Questions

224

9

0

Dallas, home of AT&T and I get terrible 1 bar LTE and 0 5G.

I live in Dallas proper. I get 1 bar of LTE coverage from my phone iPhone 13. Sometimes, it will generously go to 2 bars. I use Wi-Fi 99.9% of the time for Wi-Fi calling. However, when my Spectrum internet goes out (which is unfortunately almost every time it rains) and BOOM I am back in the "stone

Questions

49

3

0

Why won't my phone work on 5G?

I have a galaxy s20 fe 5G with AT&T business. Anytime it shows 5G I have no data and cannot get phone calls of messages to work. Airplane mode for a bit and it goes back to lte and works fine but will switch to 5G within a minute or so and stops working. Literally spend half my time toggling ai

Questions

52

2

0

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