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Why won't my phone work on 5G?

I have a galaxy s20 fe 5G with AT&T business. Anytime it shows 5G I have no data and cannot get phone calls of messages to work. Airplane mode for a bit and it goes back to lte and works fine but will switch to 5G within a minute or so and stops working. Literally spend half my time toggling ai

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i got an unlocked samsung ativ s neo and it supposed to have lte but i only get 4g

I got an unlocked Samsung ativ s neo andIt supposed to get lte but I only get 4g and I'm in an lte location,how do I get LTE?

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1.2K

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AT&T LTE-M Coverage in Europe >> Tracking pets

If I purchase a product which is only sold in the US / Canada and buy it with a AT&T plan (LTE-M) will it work in Europe >> better said Switzerland (example Swisscom) Found an article mentioning partnership / agreement >> https://about.att.com/story/2019/LTE-M_roaming_canada.html

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Can't connected to LTE, only have 4G for my Iphone 5s

I used a phone that didn't support LTE previously, and now get a new iphone 5S. I expect I can use LTE then. But I can only connect to 4G at any place. I am sharing a family plan with others and they can use LTE. I tried insert other's sim in my new phone, and the Iphone 5s can connect to LTE, which

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1.6K

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Unite Pro APN

I use the unite pro on my unlimited plus plan as my main internet since there are no other options where I live. It works OK, the only issue I have are speeds. I only get 1-3mbps with 4 bars of B17 LTE. If I go in the attic I can pick up B4 and easily get 50mbps. I was wondering if there is an APN o

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592

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Mobile Uploading speed

I have Unlimited Elite plan with Galaxy Note 8. What is the data uploading speed in 4G/LTE? And what is it with Mobile hotspot?

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42

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VoLTE support on my device

I have a ASUS 5z and my IMEI number is 355944094623527.and I would like to know whether my device can support VoLTE on AT&T network?

Questions

64

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My SIM seems to have died. What now?

I have an AT&T / ZTE MF279 with an old unlimited AT&T data plan that has been working fine for quite a while. Yesterday it went on the fritz. A friend has the same device and data plan, and he brought it by to use for a while until I get mine fixed. I did some testing and swapped the SIMs

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184

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NO MOBILE WIFI SIGNAL AT 92629 and 92675. IT IS NOT MY DEVICES.

Have called support multiple times about this issue. Have followed directions to test and reset networks etc.  Phone and laptop work well at other locations - THE PROBLEM IS IN YOUR TOWERS OR NETWORK.  Radio signals are weak - about -115dBm at each problem location.   WHAT DO

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49

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Request for carrier visibility / carrier reveal on iPad. I can view and select another cellular providers on my iPad Pro

I’d like to submit a request for carrier visibility so I can view and select another cellular providers on my iPad Pro (12.9-inch) (2022). Right now the only option available is AT&T. - This is not the same as device unlocking.  The iPad is already SIM unlocked, it is the eSIM that is

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8

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iPhone problem

Is there anything to get someone from spying or using my apple account to make different accounts in my email or name? And stop being able to download video and auto from my iPhone to computer or some thing ? 

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22

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Galaxy Tab S7

can the galaxy tab s7 be used as a phone? Not using like whatsapp or skype or anything but put my sim in and use it as my primary phone?

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101

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Closed

Account Cancelled

My prepaid account was cancelled in the evening of May 3rd. I have a prepaid account I pay yearly and have about 6 months left on it. Customer service keeps telling me, my account was cancelled because I have a Lg phone. I continue to let them know their system is wrong and I do not have a Lg phone,

Questions

129

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New towers rawlins to Rock springs?

I work for you Union Pacifc and am from Cheyenne, Wyomig but got forced to work in Green River Wyoming, almost 300 miles away. Needless to say if you look on the network map it shows I should be roaming from Rawlins wy all the way to Green River wy. But I noticed that I had AT&T 3G all the way in th

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537

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At&t blames the phone

All I EVER get is, try resetting your network settings or turn off your phone and turn it back on again. It's NEVER the servers according to at&t, ever. I have a $1300 phone that can't even load emails sometimes, same place my 3 year old phone worked just fine. Trouble shot this issue f

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76

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Motorola One Zoom Software Update Needed

The Motorola One platform is not old enough to simply dismiss in your plans to sunset 3G connectivity. For the sake of your customers, work on a software update that does not brick these devices on your network.  For personal reasons, the Motorola One Zoom needs this update ASAP.  Thank y

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87

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3g connection with Samsung Duos S7562

Hi,Im having Samsung Duos S7562 phone. I recently purchased AT&T connection. My phone does not connect in 3G and it always shows as E (EDGE) data symbol. What should I do to get 3G ?What should I do to get 4G LTE connection with AT&T?. Regards,Jaga.

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3.3K

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BYOP Device Selection

I have spent hours and hours looking for 4g-LTE compatible GSM phones to use on At&t network because i was under the impression that At&t and so many more devices to choose from then Verizon.  From what i am gathering there isnt hardly anything else out there that gets LTE coverage in the US then Ve

Questions

679

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Verizon LTE network Extender

I am having problems installing LTE network extender. It is not able to communicate with the VeSW server.  It needs to have 3 ports (53, 123, and 500) open, and I am having problems opening those ports on my BG210-700 using the NAT menu; cannot see the ASK-SFE116 device ip address in the devic

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390

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When will OnePlus 3 IMEI be added to AT&T Database?

How long until AT&T updates their IMEI databases to include the new Oneplus 3 Phones?When I went to put my SIM card into my new OP3, I lost LTE speeds as well as had my data plan removed from my account. AT&T Techs and Store Employees both said it was because the system doesn't recognize the OP3 and

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7.8K

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