Our Community Forum will be shutting down on June 27, 2024. Please visit att.com/support for all your support needs.

Official

Accepted

Unanswered

Advanced Filters

Search Results (410)

Relevance
Selected Relevance

Accepted Solution

Official Solution

Will my phone work on AT&T's network?

I was just given a phone with the following network specifications.  It looks like it will work but I don't see every channel that AT&T shows on this list.  What does that mean to me? i.e. will certain portions work i.e. 2G and not 3G ????  Thanks in advance I wish I understood this better.   networ

Questions

771

1

0

0

Accepted Solution

Official Solution

S4 Mini Showing H+ only!

First time posting, so any help is appreciated. 1) what is the difference b/t H+ and HSPA+ and 4G/LTE? 2) if they are in fact different, as noted above, my phone is showing h+ only (after i changed my APN from out of the box). does this mean i'm getting 4g? the 9195 model of the s4 is supposed to be

Questions

18.9K

2

0

0

Accepted Solution

Official Solution

Billing clarification/ Information

So what does this mean when I see it on my bill ? What does it mean and when does it appear there? Thank you I appreciate it.

Questions

148

1

0

Accepted Solution

Official Solution

Is it possible to identify from their shapes what kind of signals these cell antennae emit?

This is a picture of a "fake tree" cell tower about 3/4 mile west of my house. It's situated next to an interstate than runs north/south. AT&T tech support said they are using this tower.  Is it possible to tell from the antenna's shape what kind of signal it uses? LTE? 5G? 4G?  Facin

Questions

65

1

0

Accepted Solution

Official Solution

iPhone 12 SIM card question

Can you use a 4G LTE SIM card in the iPhone 12? Theres no 5G where I live yet and I would prefer not to change my plan and pay more until there is 5G coverage in my area. Also I can't wait too much longer to get a new phone since my iPhone 6 is on its last legs. No sense paying for 5G plan when ther

Questions

1.2K

1

0

Accepted Solution

Official Solution

H2O SIM in ATT Phoenix 4 (LM-X210APM) would not register on network

I've an unlocked ATT Phoenix 4 (LM-X210APM) that is on the approved and supported list. I'm unable to register on the network with my carrier's SIM H2O (ATT MVNO). No cellular voice/data, however, Wifi Calling does work. I've had success with a Moto G Stylus, but that is not phone for this SIM. An

Questions

362

2

0

Accepted Solution

Official Solution

Trying to set up a standalone Samsung Galaxy Watch4 for my son

This is so frustrating. I've been going in loops with the experts, the Wearable App, the website, and I can't for the life of me get a QR code for the E-Sim or get this watch to function.  I DO NOT want this to be linked to my phone, this is for my son, it does me no good if I can't call it or

Questions

503

4

0

Accepted Solution

Official Solution

4G LTE Speeds super slow every night!

I just signed up for ATT's WHPI plan, which is now just called the Wireless Home Phone Unlimited I guess with an add on data package. I had the Unlimited Plus plan but we started experiencing very slow data speeds (

Questions

16.8K

4

0

0

Accepted Solution

Official Solution

Change my phone number

How do I change my phone number on my phone

Questions

169

2

0

Accepted Solution

Official Solution

Network locked / Fraudulent device given

I am from India. I purchased an iPhone Xs last year for my personal use from a local vendor. The phone worked perfectly for a year and suddenly stopped working in May. The network is locked and I cannot use it besides as a dummy phone. While searching for the reason and after the visit to the Apple

Questions

175

4

0

Accepted Solution

Official Solution

NETGEAR Nighthawk Mobile Hotspot Router is AVAILABLE NOW from AT&T!

  Get Faster Streaming on AT&T with the First 5G Evolution Capable Mobile Hotspot Router   AT&T and NETGEAR, a leading provider of networking devices, are bringing the first 5G Evolution capable mobile hotspot router to the U.S. The NETGEAR Nighthawk Mobile Hotspot Router provid

Questions

17.9K

8

0

0

Accepted Solution

Official Solution

AT&T Cingular Flip IV (U102AA) Compatible Stereo Headsets ?

I got my new "AT&T Cingular Flip IV (U102AA)" flip-phone & none of my previous stereo headsets seem to be able to communicate & pair w/ the phone. It searches for devices but it never finds any of the headsets - I have 3 of them. However, it can find my previous cell-phone & some oth

Questions

633

10

0

Accepted Solution

Official Solution

Two new iPhone 12 Minis - one connects to 5G, the other does not

Hi all, I've recently purchased 2 new 12 Minis, one for my son and the other for my daughter. Both are on my family's Unlimited plan. My son's phone was an old line, adding a new device. Transferred from an iPhone 6S. My daughter's was a new line, new device. My son has reported that his phone n

Questions

298

11

0

Accepted Solution

Official Solution

Will the Samsung Galaxy S4 from UK be compatible with LTE in the US?

How can I take advantage of LTE on my Samsung Galaxy S4 purchased in the UK? I recently got a sim card for my S4 from AT&T and it is saying that it is under HSPA but I was told it is LTE compatible. The model number is GT-i9505 for this UK version. I understand this will be under non-certified servi

Questions

3K

4

0

0

Accepted Solution

Official Solution

Galaxy S8+ radio not working, no signal at all

So, I was moving to a new apartment a couple days ago. Placed my phone on a bar in the moving van, and it fell. Nothing cracked, mobile service still working. For the next 4 hours I moved things in and out of the van, and service worked fine, but I was running low on battery. So, I turned the phone

Questions

3.1K

12

0

0

Accepted Solution

Official Solution

End of 3G forcing me to change from Cat S60 phone. Will Cat S61 or S62 work?

I've been using a Cat S60 phone with AT&T Prepaid for almost half a decade now. I just got a text message yesterday that they will no longer let me place calls with it after tomorrow (thanks for the advance notice guys, would it have killed you to give me a couple days extra?), because even thou

Questions

1.9K

6

0

Accepted Solution

Official Solution

Cant get into my prepaid account

Ok I have a mobile hotspot 2 and pay monthly for data, I dont know how this happened but it isn't taking the password i set and when I try to enter forgot password they say they are going to text me a pin/password. How are they going to send a text to a hotspot?! So nothing is working and I am locke

Questions

103

3

0

Accepted Solution

Official Solution

AT&T Car Wi-Fi: Order Now!

Turn your regular car into a Connected Car With Harman Spark, you can: Know where your car goes (GeoFences) Get the scoop on what is going on with your car (Virtual Mechanic) Set tow/ disturbance notifications (WatchIt) Turn your car into a Wi-Fi Hotspot  Track your driving ha

Questions

5.1K

2

0

0

Accepted Solution

Official Solution

AT&T Internet Options - Bring The Internet To You!

3 Ways AT&T Brings The Internet To You!   With advancing technology, AT&T is able to provide more ways for you to connect! Just because AT&T home internet is not available, does not mean other options are not! Check out how AT&T brings the world to you and how you can connect

Questions

34.8K

6

0

0

Accepted Solution

Official Solution

What should I do for my new Huawei Mate 20?

I used Huawei Mate 8 with AT&T sim card last year, it didn't get LTE but only "H+", and now I will change my phone to Huawei Mate 20. What should I do additionally to make the best use of this phone with AT&T sim card (for example, get LTE speed)? Do I need to go to AT&T store again to adjust someth

Questions

1.5K

1

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.