Hello Community! We’ll touch on two types of accounts below -- postpaid and prepaid.  You can find some great information on all our International offerings, and some helpful tips to ensure your trip is as enjoyable and seamless as possible.   International Travel Overview: For po

I'm experiencing regular periods of high packet loss and increased latency to Japan. This is an issue as I regularly speak with my exchange partner via Skype during these times. It appears that sometime in August 2019, a routing change may have been made on AT&T's network for traffic to Japan.

I live I japan, I have iPhone 5S and I use the international plan.   For the past few weeks my phone (and all of my colleagues phones) have been in loop of changing from docomo service with full bars to KDDI which has 0 bars and then finally no service.  This loop happens everywhere I go all day lon

I live in the U.S. and will be traveling in Japan for one month.  I'd like to have a phone/carrier that works in both places and am looking for recommendations.  Thanks.

Hi,I'm trying to figure out if my phone will work in Japan. I'm looking to rent a SIM card there and use it with my phone. Unfortunately, the best that an AT&T rep on chat could say was my phone "should" work. That's not good enough because I'll have to shell out $90 -- I don't want to do that and t

I was not aware that I needed to put my iphone in airplane mode to prevent data usage while travelling abroad. Does anyone have any tips on backdating international plans to reduce the roaming bill?