I made a payment tonight because my prepaid service was expiring at midnight tonight, but it did not give me my auto pay credit. Therefore, my plan will not renew. How can I get this credit

I spoke with customer rep Esteban, who was as helpful as he could be, regarding increasing my mobile hotspot limits.  The reference number is 774883973643096137. He sent me to the loyalty department. The supervisor was unable to give me any deal or increase. All I ask for is double the Gb On each of

Tethering in the AT&T service is something you can sign up for in current phone plans. Can a Series 3 Apple Watch with cellular be capable of creating a hotspot? It's probably likely to with a simple software update. What has AT&T been planning?

I am using a Netgear MR1100 for AT&T. Port forwarding is not working.  I have logged into the router and disabled DHCP, and I can see the MAC address of the connected console, but I cannot figure out where to obtain the static IP address which I would then enter into the Port Forwarding se

YThis is problem and answer: I had 30 Gb plan. Had a lot of rollover data. Reduced to 10gb, within a week rewalized I needed more. Called att to go back to original plan. Was told unlimited would be $24 less than original plan. Was not told I could not use hotspot on this unlimited plan. I am a full

Anyone else have this issue? I mean I spent hours being bounced around the world speaking with ATT tech support and no one could help me.   I can sporadically connect to VPN with the Netcom device. I know it is the device as my phones mobile hot spot connects with no issue.   Any thoughts are greatl

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Anyone know why AT&T (Edited per community guidelines) so bad at enrolling a vehicle to an existing phone plan account?  I've been on the phone for an hour and I'm on my 3rd rep who is trying to figure it out.  I swear, you'd think I was the first person ever in history to want to do this.Yes, I kno

Hello,   I I have the new Elite Unlimited plan with 3 lines.  I have a Galaxy Note 10+, iPhone 8, and iPhone 7+.  The Hot Spot feature works fine with the Note 10+ and the iPhone 8.  However, it does not seem to be "enabled" for my iPhone 7+.   I then took the SIM card out of my Note 10+ and inserte

My home is in a rural area and AT&T does not provide hardwired internet, here. I have used internet Hotspots for several years, both of which have been Samsung Galaxy Tabs. They were able to adequately provide the internet I needed to do school work, stream movies/television, and even play MMORP

My turbo hotspot will not stay connected to the internet for more than 5-10 minutes, and then I have to reboot it to reconnect. We are using it when traveling, so I thought the problem was weak signal. However, we needed to set up a security camera in an empty rental property with no internet, so I

I have a unlocked ATT Netgear 770S how do you turn roaming on my ISP has free roaming and told me to turn it on. I don't know how to turn roaming on can someone help me that does know how.

Right now, I have an Arris NVG589 2.4GHz modem/router, and I've been trying to determine if I should get a booster, repeater, or extender to cover the dead or weak wi-fi zones in my house, which was built in 2005. After some reading up, it seemed my best bet would be a powerline extender. But then I

I'm having some trouble charging my Unite Explorer.  It seems that the only way that it will charge is if I use the orginal charger that came with the device.  This charger will not charge other devices that I have (iPhone, etc), so it adds some bulk to my travels.  I didn't have this problem with t

My Sienna will not connect to the Wifi hotspot. In my Sienna, I have paid for a year of internet service with AT&T for my van to have a mobile hotspot. When I go to settings, then Wifi, then touch to turn it on Wifi Hotspot it will not connect. It will try to connect but then say “Internet

I was wondering if/why/when there would be an option available for the connected car service to modify the WiFi settings. Specifically, I would like to change the enabled security encryption as the current fleet of connected-car capable vehicles with this capability only support WPA/TKIP encryption

Has anyone compared signal strength of using my iPad Pro(Gen 5) as a hotspot vs. something like a dedicated Hotspot, such as the Nighthawk M6.  I am not worried about the number of users, but instead the signal strength for just me as I want to get better coverage. NOTE:  I am referrin

I have the Turbo Hotspot 2 and I paid fifty bucks when I started it a week ago.. it's no longer working so do I need to add on more data with an prepaid card or what?

Bought used at&t Netgear aircard 797s and can't log into attwifimanager - tried using default password of attadmin. Tried to factory reset by holding down the power button and that doesn't work either. I know the ability to reset the hotspot by holding down the power button can be disabled in at

Hi,   I have 10 gb of hotspot data included in my prepaid plan ($75 a month / $50 with autopay). However, every time I try to set it up on my Iphone 6, it tells me to call or visit website. I do both of these.   The call just gives me an automated machine that does not help me solve the problem. The