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Prepaid Esim not working

I have activated my esim and my account is active but calls, texts, and data are temporarily unavailable on my settings. I already used the esim activation kit as well. My phone is a Google pixel 6 and it should work.

Questions

83

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Recent Disabled-Paid Auto Renew Service with Myvehicle

A few days ago while using my Lincoln's Car Wifi to make a business call I was abruptly disconnected. I thought it may have been a dead zone(It is a Verizon Dead zone) hence why I was using my cell's wifi calling feature. Normally when I don't have cell service, I have the wifi and when I dont have

Questions

34

3

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I bought an AT&T phone & got the unlock code from AT&T. I am using another carrier-but phone still looks for USB tethering authentication.

I got an official unlock code directly from AT&T for my LG G5 H820 phone. I am using another carrier. Later on, I had a broadband outage at work and tried to use my phone's USB tethering during the outage.  However, an AT&T popup said the phone could not authenticate the connection or

Questions

253

10

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Balance Due Page Not Adjusted With ACP Discount

A few days ago I was approved for ACP, on the very day my prepaid account was to be renewed. My account showed I owed $55 instead of $25 (although I am actually on tribal land...). I called AT&T. After waiting an hour for a human being, a very good customer representative helped me renew the acc

Questions

508

4

Why does Att continue to restrict access

Ok att. I don't even knew where to start. 1) I've been a customer for over 14 yrs. Still I must pay through the nose because I don't have a family of 4 .If did choose too overpopulate the world will cell phone users  all four of us could be on unlimited for the price I pay for just my phone and tabl

Questions

138

1

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Closed

Scam

AT&T IS A SCAM AND NOBODY IS EVER HELD ACCOUNTABLE AND WE THE CUSTOMERS HAVE TO CALL CRAZY BECAUSE IM.SJRE THEY TRAINALL EMPLOYEES BASICALLY THE SAME WAYS OF TRAINING WORKERS NO MATTER WHAT COUNTRY THEY'RE IN. LOOK MOST PEOPLE, YES EVEN MYSELF. WE ALL WANT 2 JUST B EVRY1.PAYING ATTN.2 ALL SCAMS

Questions

53

7

Hotspot only works unsecured

Trying to use my ATT hotspot while out of town and can only connect using option for no security. Have rebooted both my laptop and phone multiple times, but my laptop only says "Can't connect to this network". I've used only 0.5GB of 15 GB for the month, so it's not that. I'm also typing the correct

Questions

68

5

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Can't connect to minecraft when tethered to AT&T hotspot iphone 8 or galaxy s10

I live in the middle of nowhere and we usually have satellite internet. Lately we have found that we cannot use our cell phone tethering plan to play minecraft.This used to work fine. I also used to have an issue when attempting to use the hotspot to ssh into work servers over port 22, and that rand

Questions

600

1

0

Vizio tv does not detect my ATT Nighthawk wifi

I just purchased an AT&T Nighthawk due to living in a very rural area. I have all different devices able to pick up the wifi the Nighthawk puts out.  I attempted to get my son's Vizio smart tv (2 years old) hooked up to the wifi but the TV does not detect any signal or network.  I reb

Questions

247

3

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My hotspot for my phone doesn't provide internet.

Hello, I have an issue where when I try to connect a device to my hotspot, the connected device isn't provided internet connection. The device can connect to my hotspot still, but doesn't have internet. I have tried some basic fixes such as reseting my network settings and restarting my phone as wel

Questions

53

4

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ZTE MF985 Speed Issues Since 3G Shutdown

I've been using a ZTE MF985 hotspot for the past 2 yrs with no issues and reliable LTE speeds. Since the 3G shutdown, my speeds has been cut in half, if not more.   From what I've read, this device is not affected since it's a LTE device and not listed as being affected. AT&T tech su

Questions

239

3

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Turbo Hotspot 2 in Mexico

Anyone else having problems getting the Turbo Hotspot 2 to work in Mexico? If I move the SIM to an unlocked phone it works but not in the Turbo Hotspot 2.  It did work OK in the  US.

Questions

297

4

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Netgear Aircard 770S doesn't work with new AT&T Sim Cards

I have a Netgear Aircard A770S, during the pandemic the account wasn't used for 2 years so AT&T deleted the MyGoPhone account. The unit powers up just fine and says "Registration Error SIM not provisioned - MM#2".  Called customer service and they explained the account had been deleted due

Questions

370

5

0

Wi-Fi for my boat

I have a boat with a tv on it. We have AT&T hardware but we need a SIM card that works for marine. It needs to be able to give Wi-Fi to smartphones and fire stick for youtube tv. Can anyone help me with this? I can’t seem to find a SIM card with plans for marine.

Questions

198

1

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Deteriorating Coverage & Unusable Device: Canceling Nighthawk Hotspot Installment Balance Dilemma!

I'm writing to address ongoing service problems that have left me deeply frustrated. I purchased a Netgear Nighthawk Hotspot through AT&T's installment plan to use as our primary internet source. Initially, it performed well. However, over the past year, AT&T's signal quality in my area has

Questions

68

9

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Will IFWA-40 Home Base work with 5G?

   Like many others I've also had a torturous week of trying to get information from AT&T support with the sunsetting of 3G and the failure of certain devices as a result. AT&T online documentation is out of date and inaccurate. One document said my ZTE Z700A would still work but t

Questions

421

4

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Is there a way to keep the hotspot on the iPhone active when you don’t have activity for around 10 minutes?

I run my iPad off my iPhone hotspot and sometimes I need to step away for 10 to 15 minutes and during that time the hotspot on my iPhone turns off. Is there a way to keep it on even though there’s no activity for 10 to 15 minutes?

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26

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AT&T Hotspot

I turned on Hotspot on my phone and within 22 mins all of the 3GB allotted data was used up. I looked at the log and the majority was used up in .49GB chunks.   This does not seem possible.  Is something wrong?

Questions

56

9

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ZTE Velocity (MF923)

Dear all,I was told by my SIM card provider that a SIM card could have a slow connection.... My device is ZTE Velocity (MF923) Has something changed here, in contrast to 2019. We did not have the impression that there was a slow connection here then.... According to the AT&T homepage, the dev

Questions

477

7

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Setup an ATA connection through AT&T Hotspot

I need another physical phone for a Small Business account. My plan is to run cat cable from AT&T cellular hotspot to a small switch; from that switch, run a cat cable to existing phone and from another port on switch to a Grandstream HT802 Analog Telephone Adaptor. Since the ATA is not conf

Questions

46

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