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I bought an AT&T phone & got the unlock code from AT&T. I am using another carrier-but phone still looks for USB tethering authentication.

I got an official unlock code directly from AT&T for my LG G5 H820 phone. I am using another carrier. Later on, I had a broadband outage at work and tried to use my phone's USB tethering during the outage.  However, an AT&T popup said the phone could not authenticate the connection or

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296

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Mobile throttling

I understand after I use my (supposed to be 22gb but is now 15gb) my data is supposed to be slowed down.. but my absolute fastest rates of speed hardly exceed 10Mb/s when I have the high speed and when it slows down I am getting .01Mb/s.. I do not live in a congested town at all and I near a cell to

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337

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AT&T HotSpot Issues

For the past couple of years, my family has been using an AT&T Hotspot for our internet. It worked like a charm with no problems until June. Since then, we've kept having to reset our device after using a certain amount of data within the span of a few hours. If only one of us is using it, it cr

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447

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Cellular Tower LTE internet

I have a Nighthawk M1 4G LTE WiFi Mobile Router (MR1100-100NAS). How do I get an account for just the mobile router/hotspot; every link I follow ends with getting AT&T cellular, internet, and/or Direct TV.

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55

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My hotspot for my phone doesn't provide internet.

Hello, I have an issue where when I try to connect a device to my hotspot, the connected device isn't provided internet connection. The device can connect to my hotspot still, but doesn't have internet. I have tried some basic fixes such as reseting my network settings and restarting my phone as wel

Questions

91

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Samsung SM-T387AA Android 9.0 Pie - Hotspot on/off is not working through programmatically.

Samsung Galaxy Tab A  Device Model :SM-T387AA with Android OS version 9.0 (Pie) latest update is not working for hotspot functionality. I want to turn On/Off hotspot programmatically using my android app (JAVA programming language) . I can see AT&T AllAccess app is stopping hotspot to turn On/Off.I

Questions

545

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Does World Connect feature work the same way when account holder is in France calling/receiving calls FROM the U.S.??

Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!

Questions

109

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Turbo Hotspot 2 in Mexico

Anyone else having problems getting the Turbo Hotspot 2 to work in Mexico? If I move the SIM to an unlocked phone it works but not in the Turbo Hotspot 2.  It did work OK in the  US.

Questions

340

4

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attwifimanager forgot admin password

forgot admin password for wifimanager, reset nighthawk mr1100 device multiple times as suggested but will not take default password (attadmin)

Questions

1.7K

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Recent Disabled-Paid Auto Renew Service with Myvehicle

A few days ago while using my Lincoln's Car Wifi to make a business call I was abruptly disconnected. I thought it may have been a dead zone(It is a Verizon Dead zone) hence why I was using my cell's wifi calling feature. Normally when I don't have cell service, I have the wifi and when I dont have

Questions

63

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Adding a Unite Explore back to Unlimited Plus Plan - At my wits end!

I am so frustrated at ATT. I have 8 devices on my UL Plus plan - 4 phones, 3 Unite Explores, 1 WHPI. My son uses 1 cell and 1 hotspot device and he was set to deploy to Africa at the end of August. I set up with the military suspension dept. at ATT and all was fine. Well his orders got changed and n

Questions

251

1

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Hotspot "Failed to enable"

My Hotspot isn't working! Can you help? The device is in service I checked Settings > Personal Hotspot > "Allow Others to Join" and "Maximize Compatibility" My computer finds the device, but when I select the device for my Wi-Fi network, my computer displays the error saying "Failed to enabl

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32

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Connecting DirecTV to Internet

I have recently had DirecTV installed in my home. Genie Gen 3 receiver, plus three minis, and a wireless video bridge. At the same time I have contracted with AT&T for cell phone service with two smart phones. Also purchased a hotspot ZTE AT&T velocity. My question is; can my DirecTV be connected to

Questions

763

1

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Mobile hotspot not working

Hotspot shows it’s online and will not work.

Questions

22

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"Data connection Disconnected"

New hotspot out of the box initial powerup and "setup"error code? "Data Connection Disconnected" Your data connection is disconnected.  Check Settings>Broadband for options????? okay so how do I get to settings and what do I do once I am there?

Questions

1.2K

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Now I have no service

My prepaid monthly plans, even though they’re eight dollars more than that needs to be in my account and has been since way before midnight tonight

Questions

53

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Internet speed abysmal

I live in a rural area and cannot get wired internet. I use a Netgear Nighthawk hotspot with ATT prepaid. I just paid and updated my account to 100 GB and my internet is barely working.I work from home and am unable to perform any functions. This service worked for me for the past 9 months or so bu

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31

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Mobile Hotspot going offline

Mobile Hotspot goes offline, sometimes after 15 minutes, sometimes less than that. Log into hotspot and see it no longer has a WAN IP but still says it is connected to the network, also found under Mobile Settings the Cellular Data is switched off and it will not allow me to switch it back on. Anyon

Questions

62

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Steam Saver on/off toggle option missing on my prepaid account

I have a ATT prepaid account running on a net gear mobile hotspot. I followed the ATT instructions to turn off stream saver but do not have the toggle on/off option on my screen.  I’ve seen that several others have had the same issue and needed ATT tech support to enable the stream saver toggl

Questions

125

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Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Questions

119

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