I have a 2022 F 150. Went to att using ford pass app and app does not recognized VIn number. Took vehicle to dealership. They say att problem. Took it to Att and they say ford problem. Called customer service for att car connect x 4 and all they say is vehicle vin is not showing in system and that

We have an unlimited plan with each line having an additional 15gb of mobile hotspot data. After turning on mobile hotpspot on the phone, connecting a device to the mobile hotspot the data is logged against the mobile data plan and not the 15gb mobile hotspot data.ATT Customer service said the solu

   Like many others I've also had a torturous week of trying to get information from AT&T support with the sunsetting of 3G and the failure of certain devices as a result. AT&T online documentation is out of date and inaccurate. One document said my ZTE Z700A would still work but t

Has AT&T banned the Nighthawk router? I'm thinking of switching to them, but I've been told that they don't allow the use of this router because it accesses too much bandwidth. What's the truth here? Other routers are inefficient and buggy, so I don't want to switch. AT&T makes it extremely

What happened to the "Pause AutoPay" option? I used this often in order to pay my bills properly because ATT takes forever to charge your bank or card and waited almost 10+ days for my bank to show the payment cleared. We used to be able to pause autopay in order to make manual payments - and I have

I've been using my mobile hotspot for work. It used to work fine but recently it has slowed considerably. It is 4.3 Mbps now. I'm in a location that is not well served by cable providers. What can I do? What did AT&T do?

We just added Unlimited Premium w-50GB mobile hotspot on ONE line because we’re in a rural area deemed “unserviceable” for home Internet. Want to use this new mobile hotspot to power an iPad and doorcam. But I guess it’s not usable for the whole family unless my phone is in the vicinity? And mobile

Need to report hotspot equipment ordered that I did not order. How do I do that and where do I do that?

Hi, I have a general question for my next phone purchase. I tend to get premium plans with hotspot capability.  Assuiming I continue to do so, do I need to buy a phone offered through ATT as hotspot eligible to be able to hotspot (choice one and most expensive) something to it, can I buy an

3GS won't connect to iPad via personal hotspot! I use this all the time and it just stopped working yesterday , I have turned off/on both devices several times, tried turnin off/on personal hotspot and Bluetooth, but no luck. It connects for a minute then disconnects. Tethering works on my computer

At my current job, we do not have wifi or no other form of internet since this is a new call center working from the bottom up.  I need more than 15 GB of hotspot data because I know I will go over the allotted amount within a months time.

Hi!I want to get on the AT&T prepaid hotspot plans and am looking at buying a hotspot. I am interested in the purchasing a netgear MR1100 or netgear MR6110, but the ones I can find are locked to AT&T. Would that be a problem for me to try to bring a locked AT&T hotspot to a prepaid plan?

Hi, I saw plenty of posts about making prepaid accounts into hotspots.Is there any plan that is set up exclusively for hotspots? - thanks

I have been try'n to get my account corrected since I first opened it in back in April. The store rep wasn't able to set up the plan so he made a "fake one" and requested that I contact phone support to fix it... Since then it has been an uphill battle to get everything corrected. I have spent

Good evening,Everything was going fine using my hotspot yesterday (with the unlimited plan), and this is what I have been using for the past eight months without a hassle while changing phones several times. Come now, I go into the att store to convert my micro sim to my nano sim for my new phone, a

I have a Turbo Hotspot 2 and need to reset my password. No messages show up on the device so I can't retrieve a reset password.  Now I'm locked out and can't add more time  HELP!

My car has wifi capability. I want to turn my phone into a mobile hotspot and connect my car's wifi to it. My question is will that connection work regardless of whether my phone is on a cell or wifi connection?

Hi,How do I activate a hotspot device that I already have?

I am trying to reset my login to check my prepaid hotspot balance. But when I do it says it sends me the pin. Either it is sending it to the hotspot phone number or it is just not sending it. I do not have a phone or anything other than the hotspot with at&t

Chelsea from Blairstown Mo 64726, has been porting my phone number. She has been doing this for a while now and has taken over my phone number, phone, messages, calls and Google accounts and other devices. She has made threats on my life and has also said that she knows about my mental health issues