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Nighthawk 5g is half the speed of the 4g, and speeds randomly drop to less than 1 mbps on both.

I had a 4g nighthawk with 3 bars signal, averaged 40mbs, for months I had to reset it daily as it would randomly drop to less than 1 mbps. 4-5 phone calls to tech support with 0 resolution, they offered me a free 5g nighthawk claiming that my 4g needed to be replaced. Brand new line, brand new 5g n

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Using Hotspot but still see "No Internet" Multiple Times a day

My family recently updated our plan to include hotspots. Now that I am working from home, I turn on the hotspot and connect to my computer but my zoom calls drop at least 3 times a call and often I see the status of my "Michelle's iPhone" internet show as "No Internet". I am having a hard time getti

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90

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Closed

ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

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73

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Internet speed abysmal

I live in a rural area and cannot get wired internet. I use a Netgear Nighthawk hotspot with ATT prepaid. I just paid and updated my account to 100 GB and my internet is barely working.I work from home and am unable to perform any functions. This service worked for me for the past 9 months or so bu

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25

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Does World Connect feature work the same way when account holder is in France calling/receiving calls FROM the U.S.??

Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!

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91

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Nighthawk Router

Has AT&T banned the Nighthawk router? I'm thinking of switching to them, but I've been told that they don't allow the use of this router because it accesses too much bandwidth. What's the truth here? Other routers are inefficient and buggy, so I don't want to switch. AT&T makes it extremely

Questions

189

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My hotspot is not connecting to my devices

Whenever I turn on my mobile hotspot my playstation is able to connect to it but then disconnects at random moments. And when my hotspot does work it is incredibly slow so I'm not able to use it

Questions

608

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moto 8 g power- no mobile data

got a moto 8g power few months ago. everything worked marvelously... until i gave att my new imei#.. was trying to do a hotspot, so called 611 and gave them the new imei, only to be told afterwards that my current plan doesnt allow. ever since then, i cant use mobile data or send pics. have exhauste

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719

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Can someone explain the 100G hot spot plan?

I understand there is a new 100G plan for $55. i want a modern 5G hotspot. I have an old hot spot with a grandfathered  plan that included a home phone and 100G of internet. i also got some add on benefit of 50G for being a directv.com customer also.  So together I have 150G. would I

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207

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Can't connect to minecraft when tethered to AT&T hotspot iphone 8 or galaxy s10

I live in the middle of nowhere and we usually have satellite internet. Lately we have found that we cannot use our cell phone tethering plan to play minecraft.This used to work fine. I also used to have an issue when attempting to use the hotspot to ssh into work servers over port 22, and that rand

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600

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Hotspot only works unsecured

Trying to use my ATT hotspot while out of town and can only connect using option for no security. Have rebooted both my laptop and phone multiple times, but my laptop only says "Can't connect to this network". I've used only 0.5GB of 15 GB for the month, so it's not that. I'm also typing the correct

Questions

69

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"Data connection Disconnected"

New hotspot out of the box initial powerup and "setup"error code? "Data Connection Disconnected" Your data connection is disconnected.  Check Settings>Broadband for options????? okay so how do I get to settings and what do I do once I am there?

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1.1K

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ZTE MF985 Speed Issues Since 3G Shutdown

I've been using a ZTE MF985 hotspot for the past 2 yrs with no issues and reliable LTE speeds. Since the 3G shutdown, my speeds has been cut in half, if not more.   From what I've read, this device is not affected since it's a LTE device and not listed as being affected. AT&T tech su

Questions

239

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Mobile throttling

I understand after I use my (supposed to be 22gb but is now 15gb) my data is supposed to be slowed down.. but my absolute fastest rates of speed hardly exceed 10Mb/s when I have the high speed and when it slows down I am getting .01Mb/s.. I do not live in a congested town at all and I near a cell to

Questions

325

6

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8 months of continuous attacks even after moving and changing routers 5 times

I’ve been dealing with identity theft, dos attacks and network attacks. Not only do the dos ICMP requests originate from their one (and only) dns server and as someone who has a degree in CS I decided to test the network on my own. In my little at home pen test I found not only is the DNS server ext

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AT&T Hotspot

I turned on Hotspot on my phone and within 22 mins all of the 3GB allotted data was used up. I looked at the log and the majority was used up in .49GB chunks.   This does not seem possible.  Is something wrong?

Questions

59

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AT&T Billing Glitch for Netgear DataConnect Hotspot

My experience with AT&T has been a nightmare. I purchased the 100GB data plan for their Netgear Nighthawk DataConnect Hotspot. That same device is also (somehow) simultaneously on a 35GB plan according to all of my data overage charges and email notifications. I'm being charged for both. The 35G

Questions

68

6

Steam Saver on/off toggle option missing on my prepaid account

I have a ATT prepaid account running on a net gear mobile hotspot. I followed the ATT instructions to turn off stream saver but do not have the toggle on/off option on my screen.  I’ve seen that several others have had the same issue and needed ATT tech support to enable the stream saver toggl

Questions

112

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Prepaid Esim not working

I have activated my esim and my account is active but calls, texts, and data are temporarily unavailable on my settings. I already used the esim activation kit as well. My phone is a Google pixel 6 and it should work.

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86

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AT&T HotSpot Issues

For the past couple of years, my family has been using an AT&T Hotspot for our internet. It worked like a charm with no problems until June. Since then, we've kept having to reset our device after using a certain amount of data within the span of a few hours. If only one of us is using it, it cr

Questions

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