Like many others I've also had a torturous week of trying to get information from AT&T support with the sunsetting of 3G and the failure of certain devices as a result. AT&T online documentation is out of date and inaccurate. One document said my ZTE Z700A would still work but t

My family recently updated our plan to include hotspots. Now that I am working from home, I turn on the hotspot and connect to my computer but my zoom calls drop at least 3 times a call and often I see the status of my "Michelle's iPhone" internet show as "No Internet". I am having a hard time getti

New hotspot out of the box initial powerup and "setup"error code? "Data Connection Disconnected" Your data connection is disconnected.  Check Settings>Broadband for options????? okay so how do I get to settings and what do I do once I am there?

Does any one know if wifi hotspot on at&t GALAXY S5 (sm-G900A) works if using sim from another carrier like t-mobile.

Samsung Galaxy Tab A  Device Model :SM-T387AA with Android OS version 9.0 (Pie) latest update is not working for hotspot functionality. I want to turn On/Off hotspot programmatically using my android app (JAVA programming language) . I can see AT&T AllAccess app is stopping hotspot to turn On/Off.I

AT&T has been purposely over billing customers, while also purposely making it difficult or impossible to contact any sort of support, while actively slowing down or impeding usage of their app and website. Phone calls to support are purposely disconnected anytime you get near a resolution. They

My prepaid monthly plans, even though they’re eight dollars more than that needs to be in my account and has been since way before midnight tonight

Can you please provide me with the proper APN Settings for an unlocked Nighthawk M1100? Thank you!

Mobile Hotspot goes offline, sometimes after 15 minutes, sometimes less than that. Log into hotspot and see it no longer has a WAN IP but still says it is connected to the network, also found under Mobile Settings the Cellular Data is switched off and it will not allow me to switch it back on. Anyon

I've been using a ZTE MF985 hotspot for the past 2 yrs with no issues and reliable LTE speeds. Since the 3G shutdown, my speeds has been cut in half, if not more.   From what I've read, this device is not affected since it's a LTE device and not listed as being affected. AT&T tech su

We have an unlimited plan with each line having an additional 15gb of mobile hotspot data. After turning on mobile hotpspot on the phone, connecting a device to the mobile hotspot the data is logged against the mobile data plan and not the 15gb mobile hotspot data.ATT Customer service said the solu

I got an official unlock code directly from AT&T for my LG G5 H820 phone. I am using another carrier. Later on, I had a broadband outage at work and tried to use my phone's USB tethering during the outage.  However, an AT&T popup said the phone could not authenticate the connection or

This began approximately 1 1/2 months ago where all of a sudden my device that was connected to my cell phone's mobile hotspot would all of a sudden stop working and a notification would appear at the top saying Sign into "network name". When I click on the notification it takes me to what appears

I have ordered a NetGear Night Hawk Wireless hotspot router last week and have not received an account number after purchasing the device. The device was purchased on your website and I received it on Friday. But I would like to activate the device and set up an account but when I try to create a Us

I burned up my gigs in 4 hours and no I have none.. also I bother the 12 month pre-pay

Anyone else having problems getting the Turbo Hotspot 2 to work in Mexico? If I move the SIM to an unlocked phone it works but not in the Turbo Hotspot 2.  It did work OK in the  US.

Whenever I turn on my mobile hotspot my playstation is able to connect to it but then disconnects at random moments. And when my hotspot does work it is incredibly slow so I'm not able to use it

Dear all,I was told by my SIM card provider that a SIM card could have a slow connection.... My device is ZTE Velocity (MF923) Has something changed here, in contrast to 2019. We did not have the impression that there was a slow connection here then.... According to the AT&T homepage, the dev

got a moto 8g power few months ago. everything worked marvelously... until i gave att my new imei#.. was trying to do a hotspot, so called 611 and gave them the new imei, only to be told afterwards that my current plan doesnt allow. ever since then, i cant use mobile data or send pics. have exhauste

Just moved to Texas and happy to be hear.  I had UVERSE before but is not available in my very rural property.  Right now all I have is a hotspot from my AT&T iPhone 8+.It's horrible, on speed test I consistently get 0.6 - 0.9 download and 2.6 - 3.3 upload.  I have two bars if I stick my phone in th