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HOTSPOT

Which indoor antenna can boost the strength of my Netgear Hotpsot?

Questions

38

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HTC One M8 Mobile Hotspot

I switched from an iPhone 5 to an HTC One M8 yesterday... Everything is working great.  However, I cannot get the mobile hotspot to turn on/activate.  When I try to turn it on it switches off and a text box pops up telling me I have to call 611 or activate it in my account.  I have the mobile share

Questions

989

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AT&T GoPhone Personal Smartphone HotSpot

Is it possible to use your GoPhone plan's 4G LTE data for your smartphone hotspot or is there an additional fee for this?

Questions

501

2

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Moxee Hotspot business account

I have had my Moxee hotspot connected since February 25, and I am STILL unable to register my account online so I can log in and pay my bill. I have called more than a couple of times, and the last time I was reassured that my issue was given priority status. However, I am still not able to register

Questions

63

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Hotspot in rural area?

Hello,  I am pretty new to the ability of smart phones other than make a call/answer a call. I keep reading an seeing the word hotspot and someone somewhere at sometime said I could use a hotspot on our computers for internet service. Presently we have excede and use the speed up within 1-2 days. I

Questions

1.1K

2

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How to find the best possible internet solution for WFH? Area code 65742, rural-ish MO.

Trying to help my parents find a faster option than their current AT&T Internet25 plan which is fine if only one or the other of them are at home. But most often they are both working at home at same time, both needing to do high email volume, MS Teams calls, and VOIP phone calls.  Our fam

Questions

49

1

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NO INTERNET for 7 days now and HORRIBLE internet for the past 2-3 Months with NO END IN SIGHT!

​​We have had AT&T internet and cell phone service at our home for almost 5 years and for the past 2-3 months we have had very spotty, slow and poor internet service. We would loose connection constantly, sometimes for many hours and other times, just long enough to kick my children off their sc

Questions

65

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Steam Saver on/off toggle option missing on my prepaid account

I have a ATT prepaid account running on a net gear mobile hotspot. I followed the ATT instructions to turn off stream saver but do not have the toggle on/off option on my screen.  I’ve seen that several others have had the same issue and needed ATT tech support to enable the stream saver toggl

Questions

95

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Closed

Looking for folks to join in a (Edited per community guidelines)

AT&T has been purposely over billing customers, while also purposely making it difficult or impossible to contact any sort of support, while actively slowing down or impeding usage of their app and website. Phone calls to support are purposely disconnected anytime you get near a resolution. They

Questions

30

1

Now I have no service

My prepaid monthly plans, even though they’re eight dollars more than that needs to be in my account and has been since way before midnight tonight

Questions

32

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My Account

I have ordered a NetGear Night Hawk Wireless hotspot router last week and have not received an account number after purchasing the device. The device was purchased on your website and I received it on Friday. But I would like to activate the device and set up an account but when I try to create a Us

Questions

57

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My hotspot is not connecting to my devices

Whenever I turn on my mobile hotspot my playstation is able to connect to it but then disconnects at random moments. And when my hotspot does work it is incredibly slow so I'm not able to use it

Questions

602

1

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Using AT&T Hotspot for my internet connection

Just moved to Texas and happy to be hear.  I had UVERSE before but is not available in my very rural property.  Right now all I have is a hotspot from my AT&T iPhone 8+.It's horrible, on speed test I consistently get 0.6 - 0.9 download and 2.6 - 3.3 upload.  I have two bars if I stick my phone in th

Questions

118

1

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Turbo Hotspot 2 in Mexico

Anyone else having problems getting the Turbo Hotspot 2 to work in Mexico? If I move the SIM to an unlocked phone it works but not in the Turbo Hotspot 2.  It did work OK in the  US.

Questions

191

4

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Mobile Hotspot going offline

Mobile Hotspot goes offline, sometimes after 15 minutes, sometimes less than that. Log into hotspot and see it no longer has a WAN IP but still says it is connected to the network, also found under Mobile Settings the Cellular Data is switched off and it will not allow me to switch it back on. Anyon

Questions

55

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Using Hotspot but still see "No Internet" Multiple Times a day

My family recently updated our plan to include hotspots. Now that I am working from home, I turn on the hotspot and connect to my computer but my zoom calls drop at least 3 times a call and often I see the status of my "Michelle's iPhone" internet show as "No Internet". I am having a hard time getti

Questions

87

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No Internet access or a chat person available

I have had no Internet access on August 14, December 13,17,21,23,and 25 of 2018 so far.... There may have been more days but these are the dates I charted down because it became so noticeable. The Hotspot is lit up green and it appears wifi is working, it says I have wifi, but I am not linked t

Questions

115

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Why does Att continue to restrict access

Ok att. I don't even knew where to start. 1) I've been a customer for over 14 yrs. Still I must pay through the nose because I don't have a family of 4 .If did choose too overpopulate the world will cell phone users  all four of us could be on unlimited for the price I pay for just my phone and tabl

Questions

125

1

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Mobile hotspot data goes against main mobile data plan

We have an unlimited plan with each line having an additional 15gb of mobile hotspot data. After turning on mobile hotpspot on the phone, connecting a device to the mobile hotspot the data is logged against the mobile data plan and not the 15gb mobile hotspot data.ATT Customer service said the solu

Questions

323

2

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Mobile Hotspot Sign-In to Network "Error"

This began approximately 1 1/2 months ago where all of a sudden my device that was connected to my cell phone's mobile hotspot would all of a sudden stop working and a notification would appear at the top saying Sign into "network name". When I click on the notification it takes me to what appears

Questions

489

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