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My unlimited plan renewed yesterday with autopay but hotspot data did not reset, why?
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Account & Usage
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Hello, I would like to use my hotspot with the "International Day Pass" to give my wife and kids access to my unlimited plan while we are traveling abroad. My understanding is that this is possible. If so, I have a few questions that I hope someone might be able to help with: 1) What settings will I
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Data & Messaging Features, Internet Tethering
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Learn why faster AT&T speeds may not be available First thing first, AT&T is working on expanding internet service as fast as possible. Unfortunately, a lot of planning, equipment, manpower, and time factor in. When are faster speeds coming? We do not have a date. What we can do is explain w
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AT&T Fiber Ordering
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My experience with AT&T has been a nightmare. I purchased the 100GB data plan for their Netgear Nighthawk DataConnect Hotspot. That same device is also (somehow) simultaneously on a 35GB plan according to all of my data overage charges and email notifications. I'm being charged for both. The 35G
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Wireless Billing
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I want to run a direct-burial ethernet cable from my AT&T hotspot model IFWA40 out to another outbuilding which will be my home office. I can't find anywhere which category ethernet cable (cat 5, 53, 6, 6a, 7, 8 etc.) to use. There are so many now. The distance between the hotspot and the outbui
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AT&T Internet Equipment
Last year I bougth a ATT Unite mobile hotspot with sim card. I set up a gophone account, got a 10 digit phone number and filled it with a one month data plan. Now I want to use the hotspot again, but I find when I try to log on that the account has been disconnected, probably because I have left it
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More AT&T PREPAID Discussions
I got a informational pamplet in the mail that states as a Uverse customer I am elgiable to use all the Wifi Hot Spots at no additional charge. I was at the airport and found a At&t Wifi Hotspot but was locked out. What do I need to do to access the national At&t Wifi Hotspot network. Do I use my
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AT&T Internet Features
I have a Velocity 2 and wonder how much better the Nighthawk may be if it is. I am VERY rural, I average 10-12 Mbps but does fine for what I do. I will be PC gaming a lot more soon, should I look intot he Nighthawk?
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Other Phones & Devices
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I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as
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Wireless Billing
I have a Nighthawk M1 4G LTE WiFi Mobile Router (MR1100-100NAS). How do I get an account for just the mobile router/hotspot; every link I follow ends with getting AT&T cellular, internet, and/or Direct TV.
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Data & Messaging Features, Internet Tethering
I turned on Hotspot on my phone and within 22 mins all of the 3GB allotted data was used up. I looked at the log and the majority was used up in .49GB chunks. This does not seem possible. Is something wrong?
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Wireless Account
I am so frustrated at ATT. I have 8 devices on my UL Plus plan - 4 phones, 3 Unite Explores, 1 WHPI. My son uses 1 cell and 1 hotspot device and he was set to deploy to Africa at the end of August. I set up with the military suspension dept. at ATT and all was fine. Well his orders got changed and n
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Wireless Account
Which indoor antenna can boost the strength of my Netgear Hotpsot?
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Other Phones & Devices
AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al
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Network Coverage
I switched from an iPhone 5 to an HTC One M8 yesterday... Everything is working great. However, I cannot get the mobile hotspot to turn on/activate. When I try to turn it on it switches off and a text box pops up telling me I have to call 611 or activate it in my account. I have the mobile share
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Data & Messaging Features, Internet Tethering
Is it possible to use your GoPhone plan's 4G LTE data for your smartphone hotspot or is there an additional fee for this?
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Data & Messaging Features, Internet Tethering
I have had my Moxee hotspot connected since February 25, and I am STILL unable to register my account online so I can log in and pay my bill. I have called more than a couple of times, and the last time I was reassured that my issue was given priority status. However, I am still not able to register
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Online Account Access
Hello, I am pretty new to the ability of smart phones other than make a call/answer a call. I keep reading an seeing the word hotspot and someone somewhere at sometime said I could use a hotspot on our computers for internet service. Presently we have excede and use the speed up within 1-2 days. I
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Android
Trying to help my parents find a faster option than their current AT&T Internet25 plan which is fine if only one or the other of them are at home. But most often they are both working at home at same time, both needing to do high email volume, MS Teams calls, and VOIP phone calls. Our fam
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AT&T Internet Plans
Has AT&T banned the Nighthawk router? I'm thinking of switching to them, but I've been told that they don't allow the use of this router because it accesses too much bandwidth. What's the truth here? Other routers are inefficient and buggy, so I don't want to switch. AT&T makes it extremely
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Other Phones & Devices