Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (597)

Relevance
Selected Relevance
Port Forwarding and Static IP with a Netgear Nighthawk MR1100

I am using a Netgear MR1100 for AT&T. Port forwarding is not working.  I have logged into the router and disabled DHCP, and I can see the MAC address of the connected console, but I cannot figure out where to obtain the static IP address which I would then enter into the Port Forwarding se

Questions

328

0

0

Cannot connect to VPN using Netcom IWFA-40 device

Anyone else have this issue? I mean I spent hours being bounced around the world speaking with ATT tech support and no one could help me.   I can sporadically connect to VPN with the Netcom device. I know it is the device as my phones mobile hot spot connects with no issue.   Any thoughts are greatl

Questions

154

2

0

Closed

$50 Target AT&T prepaid wireless E-gift card available for $40!!!

Please help me out and buy my $50 Target AT&T prepaid wireless E-gift card for $40! I've been out of work on medical leave and my family really needs the extra money. I promise the number is valid and the PIN is unused. Text me at (personal information removed) before November 16th because I wil

Questions

46

2

0

Turbo hotspot 2 warranty

I have a dead Turbo hotspot 2 that is 4 months old. Confirmed dead by an rep at an ATT store. Have called the prepaid support number many times and getting no where with the offshore people who have no clue. I have been run in circles trying to get a replacement device. I have a loner netgear devic

Questions

251

4

Inseego m2100 on att network?

Hi, can I use a inseego m2100 I got from Verizon on the att network? I see att on their supported list has in inseego m8000 but that is an older model. I suspect it will work but just want to confirm. (It’s unlocked) thanks!

Questions

178

1

0

LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

86

4

How much hotspot data usage is inappropriate?

I'm looking into getting hotspot wifi for my home in the booney's, but I've heard that if their system see's you using too much too fast, they will either block or perma throttle your sim card. I'm fine setting restrictions on my bandwidth usage, I'm just looking to figure out what is and is not ok.

Questions

259

5

0

Closed

My Sienna will not connect to the Wifi hotspot.

My Sienna will not connect to the Wifi hotspot. In my Sienna, I have paid for a year of internet service with AT&T for my van to have a mobile hotspot. When I go to settings, then Wifi, then touch to turn it on Wifi Hotspot it will not connect. It will try to connect but then say “Internet

Questions

65

1

0

The system cannot reset your password at this time. Call 611 for help.

I have a AT&T prepaid SIM card.It was given 10 digit number when I activated it as a $25 per month plan for my mobile router.  Now I am trying to reset password from https://www.paygonline.com/websc/ But I got this error.  ----------------------------------------------------------------The system ca

Questions

1.3K

5

0

Nighthawk M1 Hotspot with ATT unlimited plan

Id like to know if its even possible to get off Nat Type 3 on my PS5 using a hotspot router through AT&T , ive seen numerous posts of how to and responses saying yes and no, can anyone confirm or deny this

Questions

2K

1

0

Mobile Hotspot not available. Please contact your service provider.

I'm trying to using the mobile hotspot on my phone. But it says "Mobile Hotspot not available. Please contact your service provider." I'm using Galaxy Z-fold 4 and mobile hotspot worked a month ago. And still works when I connect my Z-fold to wifi. Please help!!

Questions

343

3

0

Tethering feature - locked to ONLY ATT mobile data acct? XP5700

I purchased a xp5700 just this week. Using from British Columbiaseller is on BestBuy.ca - brand new.. "UNLOCKED"I have established 4G symbol so data is live on the phone ...web browserHowever Tethering on setup says " Entitlement ErrorThere is a temporarynetwork problem thatprevents the enablemento

Questions

28

4

0

Closed

Used Netgear aircard 797s - can't log into attwifimanager or reset

Bought used at&t Netgear aircard 797s and can't log into attwifimanager - tried using default password of attadmin. Tried to factory reset by holding down the power button and that doesn't work either. I know the ability to reset the hotspot by holding down the power button can be disabled in at

Questions

284

3

0

need extra hot spot for only 1 line in account

i have 4 lines in my account...1 line uses allowed hot spot and needs more. do I need to pay for it on all 4 lines?

Questions

20

1

0

Att not honoring 1000 trade in any condition any phone for galaxy 23 ultra

I did the pre order for my 23 ultra and was promised 2 promotions one was the 1000 trade in credits for trading my paid off phone in and the other was a promotion from purchasing it through Sam's club of 250 off the bill neither credit is being honored. My family has been with att mobile before it

Questions

133

2

0

transferring hotspot data between accounts

Hey there,I have (pay for) 3 accounts with 40Gb hotspot allowance each. I noticed ATT now offers an option to buy more hotspot data (10GB for $15), but one of the accounts I pay for hardly ever uses its hotspot data, so I wonder...Can I transfer unused hotspot data between accounts since I am paying

Questions

339

2

0

HotSpot Usage

Is anyone else having their Hotspot data used up? My Hotspot is not on for most of the time, and yet I get the high data usage alert.  Then my data seems to be all used up.  Is there any help for this?  Checked everything on the phone and turned off the HotSpot.  Any insight wou

Questions

161

5

0

Your box caught my tenants fence on fire

Your box caught a fence that lines up with 4 properties on fire. ATT sent out a tech and stated that this is not on ATT because there was no explanation. This sounds so ridiculous clearly from the fire report and the picture this was a fire that happened internally inside your split box. Tech stated

Questions

87

5

0

At&t Blocking Cisco AnyConnect VPN Connections

I am having this same issue with an At&t hotspot and Cisco AnyConnect. It only happens with an At&t hotspot, works fine with Verizon and Sprint hotspots. I have tried multiple At&t hotspots with the same results. This started happening to me around August. Actually, I can install the Cisco AnyConnec

Questions

7.5K

6

0

prepaid data only plan mobile hotspot: can't unlock my account or change payment

prepaid data only plan mobile hotspot: can't unlock my account or change payment there's no way to get a pin or password change. i've also tried waiting for about 15 days. i've called att store but they had no clue. i've dialed 611 but i can't change anything without a pin or using anoth

Questions

287

8

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.