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Need my auto pay credit

I made a payment tonight because my prepaid service was expiring at midnight tonight, but it did not give me my auto pay credit. Therefore, my plan will not renew. How can I get this credit

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38

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How do yu speak to someone that can address your concerns about doing business with ATT

I have been on the phone since 8 am this morning trying to finalize an order. ATT keeps cancelling my orders and with no fault of mine they are requesting I visit a store.  Im on hold right now just trying to bring a device over instead of buying from yall.  The rep is telling me to go to

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16

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Turbo hotspot 2 won’t stay connected

My turbo hotspot will not stay connected to the internet for more than 5-10 minutes, and then I have to reboot it to reconnect. We are using it when traveling, so I thought the problem was weak signal. However, we needed to set up a security camera in an empty rental property with no internet, so I

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34

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AT&T is threatening to terminate my account?

I have an AT&T Unite mobile Wi-Fi modem that I've had for over seven years. Yesterday I received an email from [email scrubbed] that told me that I have to update to a new compatible device immediately, as the one I have now will stop working "any day now" and my account will be deleted on April 1st

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187

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Personal Hotspot not Working

Hi,   I have 10 gb of hotspot data included in my prepaid plan ($75 a month / $50 with autopay). However, every time I try to set it up on my Iphone 6, it tells me to call or visit website. I do both of these.   The call just gives me an automated machine that does not help me solve the problem. The

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95

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Closing threads to hide the truth?

I recently posted about an issue I have. I am a new member. It seems like instead of a resolution I am bombarded with nonsense replies skirting the issue with made up information. Then all of the sudden after a "top contributor" makes a final comment to gaslight the real issue, I am locked out of th

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57

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Turbo Hotspot 2

I have a Turbo Hotspot 2 and need to reset my password. No messages show up on the device so I can't retrieve a reset password.  Now I'm locked out and can't add more time  HELP!

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35

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Want to get (Edited per community guidelines)ed over and lied too? Choose AT&T today!

I have five phones with AT&T and two of the phones are paid off and the other three were 75% paid off, I called to talk to a customer rep about upgrading my phones to an iPhone 14 Pro Max mind you we were already paying for an iPhone 12 Pro Max All three of them. And this wonderful good hearted huma

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36

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Reset hotspot turbo 2 online password and pin

How do I reset my hotspot turbo 2 online password and pin?

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11

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Lg v35 unlock code not working

Man I'm trying to unlock my Lg v35 with att,I have requested and received an unlock code but when I put another sim and enter the code it says in correct I'm at 8/10 tries left also weathering dosent work I need answers! Thanks!

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424

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Unacceptable and Outdated Connected Car Technology

I was wondering if/why/when there would be an option available for the connected car service to modify the WiFi settings. Specifically, I would like to change the enabled security encryption as the current fleet of connected-car capable vehicles with this capability only support WPA/TKIP encryption

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30

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GoPhone Hotspot data expiration questions

I have a new GoPhone account for my new mobile hotspot.The Plan renews May-23-2015 and the Current Balance ($0.00) expires Jul-22-2015. I’m unclear about Plan Renewal date, Balance Expiration date, and how the balance is allocated. I have 3 questions: 1) If I refill my account with $100 Jul-21, will

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843

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Mobile internet hotspot router

I have a portable business router that I’ve had for a few years now, I’ve never had an issue with it connecting to the internet or to get internet access on any of my devices connected to it before. Recently att discontinued the plan I was paying for and changed it to a more expensive plan with add

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26

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Internet unavailable when all of my neighbors have it?

The neighbors on both sides of my home have att internet. Why is my address unserviceable? What are my options?

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65

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Netgear (LB1120) LTE Broadband Modem and SIM Card + Data plan

I am going to a rural area and will need internet access. The place I am going has LTE service so I wanted to buy a Netgear (LB1120) LTE Broadband Modem. How do I connect this to the LTE network? I understand I need to order a data plan and SIM card...Which plan/sim card should I purchase for intern

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1.6K

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Xbox wifi

My xbox is saying additional authentication needed when u connect to the hotspot or enter alternate wireless MAC adress how do I fix this?

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25

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Password reset to check prepaid hotspot balance

I am trying to reset my login to check my prepaid hotspot balance. But when I do it says it sends me the pin. Either it is sending it to the hotspot phone number or it is just not sending it. I do not have a phone or anything other than the hotspot with at&t

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80

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Bill Charges

Why is it At&t charges people even though they didn't use the internet line at all for a month or so? They didn't even offer a discount on the next bill charge when we called to cancel and said we didnt use the internet they know for a fact that it wasnt used. What the (Edited per community guidelin

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91

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ATT Netgear 770S

I have a unlocked ATT Netgear 770S how do you turn roaming on my ISP has free roaming and told me to turn it on. I don't know how to turn roaming on can someone help me that does know how.

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82

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Portable internet

hello, I'm travelling to Fort Lauderdalle this week and I won't have wifi internet on the apartment. I'm looking for a high speed portable internet solution. Does anyone know how can I get it please? Which solution can i use? thanks!

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135

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