Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (23.3K)

Relevance
Account says no payment cause of collection until resolved

Why can't I make a payment it says phone is in collection something can't make a payment until resolved

Questions

 • AT&T Internet Account

6

1

0

fake account

Someone brought a product in my name/email. It wasn't me. Please help/delete account.

Questions

 • Wireless Account

19

1

0

Lost all signal on both of our phones is it a tower issue or What plz help

Why dont we have any signal

Questions

 • Account & Usage

10

1

0

Cancellation request neglected since December 2019

WHO IS GOING TO CANCEL MY ACCOUNT AS OF JANUARY 2020????

Questions

 • Other

24

2

0

Adding devices

I have my mobile plan through AT&T and recently got TV and internet, too. However, they are separate plans with separate bills. Would I save money if I bundled it all together on one bill? If so, how would I go about doing that?

Questions

 • Other Phones & Devices

7

1

0

Looking For Help

Been having an issue since December 2019 with obtaining credit for trade in promotion. Been talking with everyone on the phone for months but no resolution.

Questions

 • Wireless Billing

14

2

0

Netflix not hooked up

I recently replaced my UVerse Gateway - since that time I have been unable to access my Netflix account. I have tried to talk with Netflix but they keep referring me back to AT&T. Can you help me find the info that they are asking for?

Questions

 • AT&T Internet Account

9

1

0

Dial 1800-933-9318 How to Fix "AOL Mail Is Not Working On iPhone"

Call an AOL 24x7 Live Support expert now to get assistance with technical issues and questions related to your AOL service, including AOL Mail; AOL Desktop ...Call Toll-Free No. 1800-933-9318

Questions

 • AT&T Fiber Installation

6

0

0

internet is down

all lights are green except alarm light is off.The network modem keeps trying to connect but has a red light for broadband... I think this has happened before when the weather was very windy and line outside the house was disconnected or worn out.site says to pm @ATTU-verseCare but i dont see a func

Questions

 • AT&T Fiber Installation

26

1

0

U-verse app

When I installed the U-verse app and tried to log in it would tell me to enter member id and password. I entered my ID it would tell me it was wrong to renter my member ID I don’t know no other id but the one that I enter for everything else and it works for them just not this app

Questions

 • AT&T Internet Installation

9

0

0

Unknown Charge

I am a UK resident. I visited Orlando from February 22nd to 29th, but I didn’t use any AT & T service,and I didn’t use any mobile communication service in the United States. But I was charged $ 91.32 and $ 96.95 on February 29 and March 28 respectively. I haven’t provided any credit card information

Questions

 • Wireless Billing

7

1

0

WiFi has been out for a week and I’ve gotten no help!

My WiFi has been out for over a week. My broadband isn’t connected. I’ve ran all the tests and the Smart Home Manager says that I would need a technician to come fix it. I tried atleast 20 times to make the appointment online and after filling out the queries and selecting a time for the appointment

Questions

 • AT&T Internet Equipment

21

1

0

Prevent sim deactivation

I am going international for the next 4 months and i don't want to pay $35 for my mobile bill every month ($140 for 4) for a service i wouldn't be utilizing. I know that if I don't pay my bills for 2 months(i guess), my sim will be deactivated. How can I keep my sim activated cheaply?

Questions

 • More AT&T PREPAID Discussions

8

1

0

Phone bill

My phone has been off for 2 or 3 weeks, if I pay my bill today will that the 28th my new payment date?

Questions

 • More AT&T PREPAID Discussions

9

1

0

disconnect a micro cell when I am no longer with att but want another att user to have it

I had a micro cell tower connected to my ATT account. Now I am no longer with ATT but have the micro cell that my neighbor wants to use. How to I disconnect from my account so she can add to her account. When she tried it said it was still registered to me.

Questions

 • 3G MicroCell™

24

1

0

Very annoyed

My service was turned off saying my payment didn’t go through even though the money was in my account. Online it’s wanting me to pay an extra $30 to have my service turned back on. I’ve tried contacting customer service for several days and I’m on hold for hours. I am not happy at all!

Questions

 • Wireless Billing

15

1

0

Canceled my contact months ago. You keep charging my account though!

I canceled my account with you several months ago, because I am no longer in the US. However, you keep charging my account and taking money!!I cannot log in to the account I used to have because i am in the UK now, and it is almost impossible to reach your customer service.

Questions

 • Account & Usage

10

1

0

Intermittent Outages

It’s been this way since we began service a few months ago. Usually it would happen once every few days, but now it’s constant. We are only getting about a minute of good connectivity followed by a few minutes of no internet. I’ve went through all the troubleshooting steps online, checked all the co

Questions

 • AT&T Internet Account

21

2

0

Help please!?

Ok so my AT&T online account says I have 10 gbs data but 611 says when I call it that I don't have any data and I can't connect does anyone else have this issue does anyone know what's the issue of how to fix it? I have restarted my phone and everything?!?!?!?! Please help

Questions

 • More AT&T PREPAID Discussions

15

1

0

Transfer service to new account

Hi.My phone number is combined with my husband’s, Ronald Bautista. My iPhone has stopped working, and I want to activate new service with a new phone and my own account.Please help.

Questions

 • Phone & Device Upgrades

13

1

0

Not finding what you're looking for?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.