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Does unlimited talk/text plan include calls from a CA prison?
Hi, im looking to inquire about the cost a phone call from prison made in the same state would be on a mobile unlimited talk/text plan. thank you
Questions
• Wireless Billing
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ATT.com/myprepaid
I am trying to access the online access to our account. They keep sending temporary digit pin codes to the account. I would like to get away from temporary to permanent pin codes. How can we make a permanent change? They are sending emails with no relevant information in the
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• More AT&T PREPAID Discussions
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Discount Difficulties
I can not submit anything to proving my employment as a nurse. I initially submitted a name tag for the clinic I am employed at full-time, but it was declined because it has my nickname. Then I tried to submit my paystub and nursing license certificate, but it keeps saying there's an error and will
Questions
• Wireless Billing
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How to suspend my plans
So I'm an international student who's currently back in my home country due to the pandemic. I'm wondering if there's any way that I can suspend the payment for 5 months or so before I know when exactly I would be able to return back to states? Also it is kind of hard for me to make phone calls to
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• Plans & Features
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I can just put my old sim card in my new phone?
Buying a new phone, but wondering if I can just put my old sim card in my new phone and go from there
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• Other Phones & Devices
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HOTSPOTs and Wireless Plans
A couple of years ago, I was telling my ATT store rep about our neighborhood DSL and it's feeble internet speed (when I actually was working) and he encouraged me to get a Nighthawk Hotspot. He explained that, as a disabled Vet, I could get a discount on an unlimited wireless plan. All was great unt
Questions
• Data & Messaging Features, Internet Tethering
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Need power cord for Big Att uverse power broadband internet Service
2wire gateway 3800HGV-B is the piece of equipment i need a cord that plugs into the electric outlet
Questions
• AT&T Internet Equipment
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Can lost SIM card be used for identity theft?
My son had his phone destroyed by some individuals and I've come to find that his SIM Card is missing from his damaged phone. Should we be concerned about potential identity theft and is there a way we can find out if his SIM card was used by someone in another phone?
Questions
• Apple
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Cant connect to my Nighthawk Hotspot while in ip passthrough
I stupidly activated ip passthrough mode on my Nighthawk Mobile hotspot through google chrome not necessarily knowing what it did and cannot connect to it to disable it.
Questions
• AT&T Internet Features
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Samsung Galaxy Watch - QR Code ??
I was given a new Samsung Galaxy Watch (R805U/R815U) that was ordered directly from Samsung. How do I obtain the QR code for activation on my AT&T postpaid account? Much thanks.
Questions
• Wearables
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UPS lost my iPhone return
I sent back my iPhone purchase through UPS. I was just notified by ATT (about four months later) that they did not receive my return and are now charging me for the phone. I have the ups tracking number but that number no longer appears to be connected to my return. What are my options?
Questions
• Apple
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Problem With Unlock Samsung G975U
I was trying to unlock my phone since two weeks ago. And on every time I try I get same error "Looks like we're already processing a request for this IMEI. Check your request status for more info." Its seem there is other request submitted before me. what can I do or how to cancel the request
Questions
• Android
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Out of US how do I recharge my prepaid?
I am in my home country. my prepaid number doesn't work here. I cannot create an At&T account from my home country as the temporary password is being texted to my phone number which doesn't work in my home country. I need to keep my number activated. if i dont acitivate within 10 days I w
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• Account & Usage
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How do you cancel a landline-person is deceased
We have been trying to cancel landline since June of this year. We have spent HOURS on the phone with 'customer service'..no help..no one has records..no idea what number is, agents hanging up. I have sent Death Certificates, and made countless attempts to rectify this. BUT STILL GETTING BI
Questions
• AT&T Phone Account
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How To Check The Wifi Plan You Paid For?
How do you check the wifi plan you have paid for because I think I am not getting up to the advertised speeds or around there. I get around 27-30Mbps Download Speed and 3-5Mbps Upload Speed. Also, I used a wired connection that connected from my PC to the router.
Questions
• AT&T Internet Plans
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Internet overpayment and stop the prepaid plan.
Hello. I overpaid the internet payment and I want it to refund. But I canceled my account already. How do I refund it? And I using a prepaid plan on my phone. I want it to cancel or just stop for a few months. Where can I go to do this? Thank you.
Questions
• AT&T Internet Account
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Cancel phone service, AT&T autopay from China (Shanghai)
Hello,My friend cannot cancel her US phone service because she is in China. She was living in Boston, MA but had to fly back to China couple weeks ago due to coronavirus. She cannot cancel her phone service from China because she cannot log into her account there. She does not have phone service to
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• Account & Usage
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Amazon Alexa - NumberSync Calls Dropping
Hello, We have successfully set up NumberSync and ATT calling on an Amazon Alexa device. We can make phone calls, receive phone calls, etc. The issues is that after 30 seconds to 3 minutes, the call just drops randomly, and this happens consistently with every call. So there seems to be some sort o
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• Other Phones & Devices
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I would like to make ATT prepaid temporary suspending
Hello, I would like to schedule a temporary suspension to hold my current phone number as I'll have international travel for more than 10 months. Any solutions for this? I go to the ATT local store they told me to call 611 customer service. But no representative response from 611. Anyone can help
Questions
• Plans & Features
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Unlocking my old iPhone I no longer have.
Hello. Last December I gave my old iPhone X to my brother in law as a gift. He lives in the Philippines and unfortunately I didn’t get to unlock it before giving it away as a present. Can I still unlock it remotely if I have my old phone’s IMEI number? And which IMEI number should I use - the physic
Questions
• Apple