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Gateway 2Wire3801HGV keeps rebooting by itself, especially when watching anything on Youtube.

My gateway 2Wire3801HGV reboots itself, especially when watching anything on Youtube. This occurs at a completely random time. My gateway also has issues where severe packet loss occurs at random times as well. Lastly, my gateway also has a bad ethernet port that does not accept a cable. I think I'v

Questions

 • AT&T Internet Equipment

39

2

0

Accepted Solution

Official Solution

Why isn't Oregon on the access AT&T application?

Why isn't Oregon on the access AT&T application?

Questions

 • AT&T Internet Account

35

1

0

Accepted Solution

Official Solution

Do you have a student discount?

I am currently in college and since COVID-19, I have been struggling with my class work due to the fact we don't have internet at home. I was wondering what student discounts you had

Questions

 • AT&T Internet Plans

2.6K

3

0

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Yes I’m getting them regularly. Hate it.

Att get this (Edited per community guidelines) to stop!  Every month I get multi text offering gifts.   from different numbers.

Questions

 • Data & Messaging Features, Internet Tethering

21

1

0

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iPhone 5S unable to unlock because phone is not paid off

I have an iPhone 5S from eBay that I bought a while ago and I wanted to unlock it so I went to att unlock and it said that my device had not been paid off. How can I fix this?

Questions

 • Apple

46

4

0

Accepted Solution

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Is something being blocked?

Hi, This week I recently switched to AT&T Fiber as my internet provider. I've noticed that there are some things that appear to be slow or failing, which wasn't happening before.   For example, I've had my Facebook timeout when trying to make a post that had a small ohio e which neede

Questions

 • AT&T Fiber Equipment

107

4

0

Accepted Solution

Official Solution

unpaid cellphone account

I have not paid my cellphone account since before the pandemic because this is my U.S. phone and I live in France and could not come to the U.S. I will be going to New York soon and want to use the phone again. I believe the number [EDITED] is still available. I now cannot find my account ID. I cann

Questions

 • Wireless Account

135

1

0

Accepted Solution

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Is it necessary to rent the wireless gateway from AT&T?

I have a LinkSys EA9500 router. Is it necessary to rent the wireless gateway from AT&T? Or can I connect their inbound internet signal directly to my router. The router does have a designated port for incoming internet. I will continue to use my router, even if the answer is yes. However, the

Questions

 • AT&T Fiber Installation

116

1

0

Accepted Solution

Official Solution

How to Export Your Calendar Entries from Directv.net Email - A Solution From the AT&T Community

The directv.net email service has been discontinued. For assistance in retrieving your email data, you may contact our advanced email support specialists by emailing: Attnetmail-support@att.com.  Export your calendar entries from your Directv.net email by following the instructions belo

Questions

 • AT&T Internet Security

1.4K

1

0

0

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Need to cancel autopay plan on ATnT Mobile prepaid but not able to sign into account

Hi Team,I want to cancel the ATnT Prepaid plan on my phone (Edited to remove personal information) worth $55 (includes $40 US calling plan + $15 South Asia Add on plan) as i am unable to travel to the States due to the COVID-19 situation. I am not able to log into my Atnt account online as i current

Questions

 • More AT&T PREPAID Discussions

43

2

0

Accepted Solution

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Will Fiber internet EVER be available in my area?!

It seems that fiber internet will never be an option for me...I've been extremely patient but this is getting beyond ridiculous! In January, I was told by an AT&T representative that it would be available in March 2020. Yet, here we are in the middle of May and no one can tell me anything. I have "I

Questions

 • AT&T Fiber Ordering

283

1

0

Accepted Solution

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PREPAID TO POSTPAID

I would like to change from At&t prepaid to postpaid. I currently have the $65 unlimited prepaid plan with auto pay.  What do I need to do to change?

Questions

 • Wireless Account

264

1

0

Accepted Solution

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Is there something that can improve my wifi's weak signal?

My Uverse Wifi was set up in the back of my home 7-8 years ago which provides a weak signal in the front main part of my home. Is there a solution to improve my signal? an extension?

Questions

 • AT&T Internet Account

87

1

0

Accepted Solution

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CAN I HAVE A ROUTER BETWEEN MY GATEWAN AND MY DVR ?

I want to use a router between my DVR and my GATEWAY - I want to be able share a LAN to the DVR and a LAN to the SMART TV to be wired instead of wireless. I.e., I want to hard wire my GATEWAY to my ROUTER then hard wire to DVR and separately to SMART TV (no wireless traffic) Thanks

Questions

 • U-verse TV Equipment

72

4

0

Accepted Solution

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Multiple spam texts a day

I have been receiving spam texts for two weeks. I get put into a group of 20 people, usually all with the same first 3 numbers of my number. The sender is always an email. The text the sender sends is a link. The link ends in .club. No one in the group responds. I just ignore it but they keep coming

Questions

 • Apple

306

1

0

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Official Solution

Get my number back

Hello, I recently activated my phone again and my number changed. I have the SIM card the number was on, but since I activated my phone with another SIM card for my bfs phone I somehow lost the number. how do I get it back?! It been about a week since it happened. 

Questions

 • Phones, Tablets & Devices

99

1

0

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Official Solution

After unlocking my Android phone "model QS5509A" go editions can't make call or send text

In Nigeria, I bought a new ATT phone/device which is locked due to go pay plan service policy. I Don't know the original buyer of this phone, but I was able to unlock the phone after requesting for unlock from att official site which was send to my phone within a minute. This means to me that the re

Questions

 • Android

407

2

Accepted Solution

Official Solution

Prepaid to postpaid conversion from India

I have an at&t prepaid connection, and I'm in India currently. I would like to change my prepaid plan to postpaid to enable international roaming and avoid service disconnection. Can I do that while in India?

Questions

 • More AT&T PREPAID Discussions

42

1

0

Accepted Solution

Official Solution

How can I have two Open NAT Types for two separate wired consoles?

Hello. My brother recently moved in with me and he has his own xbox one. I have one of my own and I managed to change my NAT Type from Strict to Open with IP Passthrough a few months ago when I first got my ATT service. However, when we wired the second console to the router it is getting a Strict N

Questions

 • AT&T Fiber Equipment

121

1

0

Accepted Solution

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Mysterious, recurring data hits

Looking at my usage online, I have three lines that are all showing data hits at the same times every day. One line has a hit at 12, 3, 6, and 9:00 both in the am and pm. Another line has hits at 7:59 and 1:59 in the am and pm each day. Any idea what this is? I tried to contact ATT, but there is

Questions

 • Wireless Billing

76

3

0

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