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Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

Questions

 • Device Features

440

3

0

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information request about at&t $2 unlimited talk and text plan.

I would like the full plan details for this plan. How is billing handled? Is a credit card kept on file and then just billed on a per-use basis? or is it a prepay of some sort, where you have a credit balance that the daily $2 is deducted from on the days the phone is used? Does the credit balance

Questions

 • Plans & Features

403

1

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Official Solution

Is there a monthly fee for $2 daily plan?

Regarding the $2 daily prepaid plan,is there a monthly fee?is it necessary to pay $2 the day when the phone only receives texts instead of sending texts?If there is a period of in-activities, say, the phone does not make calls for 12 months, will the phone number be deactivated?I try to contact CSR,

Questions

 • Plans & Features

705

2

0

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Official Solution

I was charged twice. Can I have the second charge returned?

I have an att prepaid plan that set for auto pay. I didn't have enough money in my account an the day for it normally to be paid. I paid it with a different card this morning, later in the afternoon the system collects another 66 dollars. Might I be returned the second payment?

Questions

 • Phones, Tablets & Devices

28

1

0

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Changing plan after payment

Hi!I am currently on the $65 unlimited monthly plan. My plan renews at the end of the day today. Money has already been deducted from my card today. I was wondering if I can change to the $35/month plan instead. Is it possible to make that change and use the remaining balance for today's payment

Questions

 • Plans & Features

130

1

0

Accepted Solution

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Getting an old number back

Ok I'm Billy H (Edited as per community guidelines) im trying to get my old land line number that belongs to Cranford roofing back and port to my mobile device. The number is (Edited as per community guidelines). I had that number for over 40 years and I retired I closed it. My grandson has recently

Questions

 • AT&T Phone Account

257

1

0

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Need a simple landline

I thought this would be easy since I've had a landline at my house several years ago. I need to reactivate my service but I'm having trouble reaching you.  Is there a way to sign up online?  Cell service is terrible where I live and whenever I reached you by phone, the call dropped within

Questions

 • AT&T Phone Account

48

4

0

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NEED NEW IP ADDRESS

MICROSOFT 365 AND GO DADDY HAVE NO EXPLANATION WHY OUR 6 EMAILS ARE NOT GETTING RECIEVED BY CLIENTS. THEY SAY, OUR EMAILS BEING BLACKLISTED, BLOCKED, AND QUARANTINED. THYE SAID THEY SEE WHERE OUR EMAILS ARE"POOR EMAILREPUTATION" THEY RECOMMENDED WE CHANGE OUR IP ADDRESS. WE HAVE ATT MIS MANAGED

Questions

 • AT&T Fiber Account

239

9

0

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att u verse

What phone product is it that allows you to keep your own phone number, go anywhere in the country, plugs into a wall or car jack. Receive a monthly bill for using it.

Questions

 • AT&T Phone Equipment

114

2

0

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The date and time keeps changing on my Digital Phones

My date and time keeps changing. Once a day or so. When I oput the correct time/date in the base unit, it does not sent new time to handsets????

Questions

 • AT&T Phone Features

75

5

0

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Account access overseas

I had to leave the country abruptly due to the covid pandemic, and now have been trying to access my wireless account through the AT&T website and app, but without success. I don't have network coverage, and everytime I try to login on MyAT&T, an automated message pops up saying that AT&T will try t

Questions

 • Network Coverage

27

1

0

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Switching prepaid $0.25 plan to new phone

My current phone is a flip phone from years ago. The plan I have is the prepaid $0.25 per min plan. Since at&t is doing away with 3g service, I will be forced to get a new phone. I want to keep my same plan because I do not have need for the internet. That is what my laptop is for. I have the ph

Questions

 • More AT&T PREPAID Discussions

71

1

0

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Upgrade from prepaid to regular

I would like to Upgrade from prepaid to regular

Questions

 • More AT&T PREPAID Discussions

53

2

0

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How can I unlock my iPhone if I bought it from someone in the US?

How can I unlock my iPhone if I bought it from someone in the US. This means I don’t know my AT&T account info

Questions

 • Other Phones & Devices

32

2

0

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Email Issues (.sbcglobal.net)

When I send out emails - on the recipient end, my email name shows as "AT&T Support (my email address)". That causes a problem because the recipient thinks they are receiving emails from AT&T. As a result, my email are not read or responded too.   Also, I keep getting emails about my email account s

Questions

 • AT&T Internet Security

71

2

0

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Selling a part of my land for a new tower

I have a strip of land that is unusable for anything other than paying property taxes. I would like to have a stronger reception in the area I reside in along  with the residents in the area. The out of towners come in and I've noticed a slower speed on my phone during the weekend and holidays

Questions

 • AT&T Internet Equipment

215

2

0

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Getting rid of spam texts from E-mails.

I’ve had this problem for quite a long time (a little less than a year). Sometimes I will get texts from emails that want to lead me to another site, which is quite obviously a trap. Is there any way for me to disable these from appearing on my phone?

Questions

 • Data & Messaging Features, Internet Tethering

852

1

0

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How to get a postpaid account

How simple it is in shopping on AT&T

Questions

 • Other Phones & Devices

24

5

0

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firmware 6.0.1 for G920A?

good, I need your help I'm from Venezuela and I have a Samsung Galaxy S6 G920A and I have not been able to upgrade to Android 6.0.1 I can not get the files and I can not update it. I need your help!!! I could tell you where to get the files or if you yourselves can procuring those. buenas, necesito

Questions

 • Android

2.5K

2

0

0

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Hot potato here. How can I make updates when "Account Security" comes up blank and the phone no on file is obsolete?

I spoke to 4 different AT&T techs via phone and have looked up what to do if the account security link comes up blank, and there is not a satisfactory answer I can find online. I need to update the info without running into the need for code sent to an obsolete phone number. I can't for the

Questions

 • AT&T Internet Security

38

4

0

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