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Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

Questions

 • Device Features

389

3

0

URGENTLY URGENT!!!!!!!

-URGENT-To whom it may concern,Over the past month of beginning our service with AT&T we have experienced SIGNIFICANT issues. I have tried every route to solve these issues (see attached) and I have gotten absolutely no where! After I have personally spent well over 5 hours total with your custo

Questions

 • 2016

6

0

0

0

Official complaint

How our Christmas surprise for my mom is ending our relationship with AT&T. We wanted get my mom a phone for Christmas and switch her AT&T. We purchased online and spoke with someone who helped us with the purchase.  My mother who by the way has been overpaying her account with A

Questions

 • Wireless Account

27

2

0

Still having issues after yesterday's major outage in Florida.

So yesterday AT&T's entire system was down in most of Florida. My Internet (FTTN) and U-verse Tv services finally came back a few hours later, but I'm still having connectivity issues.  I've restarted the entire system multiple times.  The problem is most noticeable on TV where you wi

Questions

 • AT&T Internet Installation

8

0

0

My wifi. Roúter is apparently not evàñ on thé att nétwórk

Í have no ínternet and whrn í try tó gó to192.168.1.254 it won't let me yet my shm says I'm connected yet I'm not

Questions

 • AT&T Internet Equipment

12

1

0

Help iPhone 6s Plus unlock

I had a old iPhone 6s that was laying around that was paid upfront by Apple. Used it originally on att network for a year then upgraded. Decided to give it to my father in law but when I turned it back on and realized it was suffering from iPhone touch disease. Sent it into Apple and they replaced i

Questions

 • Apple

83

1

0

0

ATT DIGITAL LIFE NEVER WORKED AND NOW THEY WANT ME TO PAY FOR EARLY TERMINATION

I signed up for ATT Digital Life because it was suggested to me by the ATT sales associate.    From day one the service was horrible.   The install was horrible the installer drilled holes in my wall and put the keypad in the middle of the hallway instead of by the back door.    He said that was the

Questions

 • Billing & Payments

364

1

0

0

their automated system locked my phone and i dont remember the pin. they were like sorry cant help you.

how can i reset my pin without receiving a text message. my phone is locked and i forgot my pin

Questions

 • Network Coverage

9

1

0

Strange Bill from other services.

I just got a Bill in my mailbox 2 days ago, It is on my name and address, all tho, the last name is not correct in this bill, i am the only one living there. I have a prepaid service on my name for $35/ month with autopaid; and this new bill ($136.87 bill) is for Wireless Service that i didn't ask f

Questions

 • Account Features

16

1

0

My phone service is wrong

We switched over from t-mobile in December the deal was trade in my 5 phones for 3 iPhone 11 and 2 Samsung note 10 plus and we would receive 700 on the 11s and 950 on the notes i sent in my 5 phones and AT&T say they can't find them I've been try from December to get this fixed no help at all there'

Questions

 • Wireless Account

8

1

0

Choosing a new phone - Help!

Hi,I currently have a Samsung Galaxy S7 Edge and am looking to upgrade. I am tired of how slow it processes even after removing all photos and files and utilizing the clean up applications. I've heard good things about the Google Pixel phones. Anyone have one and can tell me about what you like and

Questions

 • Phone & Device Upgrades

13

1

0

Being charged for a returned phone!

Early last month, I attempted to upgrade my fully paid-off iPhone 7 Plus with a Samsung Galaxy. Once received, I decided I'd rather stick with Apple so I promptly returned the phone - and received an e-mail confirmation of receipt from AT&T. Decided to upgrade to the iPhone 11 Pro Max. However, when

Questions

 • Samsung

24

1

0

Moving Internet Service number going straight to voicemail

I am trying to move my internet service from my old house to my new one so it will be set up the day i move in. When I call the number that the website says to call (866)878-6332 it goes straight to a voicemail that says the office is closed and i should call back between 8am and 11pm EST. I am alre

Questions

 • AT&T Internet Installation

10

1

0

Ridiculous Service

I need to get a SIM card so that AT&T stop charging me for a phone line that supposed to be for a iPhone watch. They told me I could only get those in a store. Called the store and they said they are only selling phones. So they owe me a refund until they open services to prevent me from being charg

Questions

 • Wireless Billing

10

1

0

want to get a house phone

wanting to get a house phone added to my house and to my plane.

Questions

 • AT&T Phone Installation

8

1

0

IPhone 6s powers off when not charging

My iPhone 6s keeps powering off after a few minutes of use while not on the charger. It won’t turn back on until I plug it back in. Battery isn’t showing that it is low. Had battery replaced about 5 months ago. Shows that battery health is 100%. I deleted the apps I had downloaded shortly before the

Questions

 • Apple

13

1

0

chages for data overages during the lockdown

I have a hotspot for internet access that has a data limit. Dues to being stuck at home I am using my data like mad. I dont want to get into massiver overages that result in a huge bill. Is AT&T waving overeage fees during the lockdown crisis?Thanks

Questions

 • Wireless Billing

34

1

0

Samsung Tablet

My tablet has a line and phone number but its not recieving textmessages and when i am trying to sign up for my att to start texting they send a code but i cant recieve it to activate my accout

Questions

 • Android

10

1

0

Exchange iPad tablet for galaxy tablet

I cant get ahold of anyone by phone or online! I just purchased an ipad 7th gen online with personal delivery and setup but because of the stay at home order they just left it at my door step. I have a S10 phone and active 2 watch but ordered the Ipad and hate it! the device in general is terrible

Questions

 • Other Phones & Devices

5

1

0

iPhone's not working

Tried grabbing a Wifi signal in house, and it's been buffering (constantly going in circles for 2 hours and I can't shut the phone off....help!

Questions

 • Other Phones & Devices

7

1

0

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