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Learn How To Set Up Your Device If you're wondering how to use your new device or need help setting it up, we have you covered. You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!
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Device Features
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Our email is [email scrubbed], the address we are looking for is [email scrubbed]. They probably meant Prodigy. Could you make contact with them and pass on my message?
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AT&T Internet Security
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The directv.net email service has been discontinued. For assistance in retrieving your email data, you may contact our advanced email support specialists by emailing: Attnetmail-support@att.com. Export your contacts from Directv.net email Follow the instructions below to export
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AT&T Internet Security
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We want to upgrade our UVerse service from 6mbps to 50mbps (previously that high of speed was not available to us). The current cable we have says it is a cat5. We know the tech could do the wiring but we would prefer to do the portion inside the house (from modem to wall jack and in the craw
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AT&T Internet Installation
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The directv.net email service has been discontinued. For assistance in retrieving your email data, you may contact our advanced email support specialists by emailing: Attnetmail-support@att.com. Export your calendar entries from your Directv.net email by following the instructions belo
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AT&T Internet Security
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Greetings,I have an At&t prepaid line which I purcahsed back in October 2017 when I was in the US. I reside in Turkey and kept using that line’s whatsapp on my iphone which I also bought together with the at&t line in 2017. Now I own a new phone and want to transfer my at&t phone line’s whatsapp to
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Account & Usage
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Hi, This week I recently switched to AT&T Fiber as my internet provider. I've noticed that there are some things that appear to be slow or failing, which wasn't happening before. For example, I've had my Facebook timeout when trying to make a post that had a small ohio e which neede
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AT&T Fiber Equipment
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I’ve had this problem for quite a long time (a little less than a year). Sometimes I will get texts from emails that want to lead me to another site, which is quite obviously a trap. Is there any way for me to disable these from appearing on my phone?
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Data & Messaging Features, Internet Tethering
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Hi Team,I want to cancel the ATnT Prepaid plan on my phone (Edited to remove personal information) worth $55 (includes $40 US calling plan + $15 South Asia Add on plan) as i am unable to travel to the States due to the COVID-19 situation. I am not able to log into my Atnt account online as i current
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More AT&T PREPAID Discussions
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I have not paid my cellphone account since before the pandemic because this is my U.S. phone and I live in France and could not come to the U.S. I will be going to New York soon and want to use the phone again. I believe the number [EDITED] is still available. I now cannot find my account ID. I cann
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Wireless Account
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So, I read the post, it has some instructions that's not too complicated.But I'm stuck? Guess where? that's {edited for word filter evasion} american SSN, which I don't have and feel offended everytime people asking when I really need to have a good and nice transaction with them. First of all, I am
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Samsung
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I am not able to login to the MF279. I use the attadmin user name and the login page asks for a password. I don't have a password for this device and all the documentation does not mention needing a password. Can you help me with a password or resetting the password? Thanks!
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Other Phones & Devices
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how can i pay make payment arrangements for att u-verse collection from 2018?
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U-verse TV Account
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I just went online and traded in my iPhone XR for the iPhone 12, and I am supposed to go pick up the phone in store today. The trade in was supposed to be $70 due today, and then $5/month from then on. When I placed the order, I got an email saying that it is now $31.56/month, which is not what it t
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Wireless Billing
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Is there a model offered by AT&T that is better performing than all other models they supply?Also, i notice that the Cisco model puts out much more heat than other models (when the TV is on or off).Do you experiece this?
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U-verse TV Equipment
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I was sent a 5268ac gateway to replace an older NVG589. Seems as if it should have been an easy swap, but process stalls at the broadband stage. Continues to blink. First it was a green blink, then turned to a red blink. Called support, who only wants to sent a tech. Any ide
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AT&T Internet Installation
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I would like the full plan details for this plan. How is billing handled? Is a credit card kept on file and then just billed on a per-use basis? or is it a prepay of some sort, where you have a credit balance that the daily $2 is deducted from on the days the phone is used? Does the credit balance
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Plans & Features
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Hi, I'm the first house on a new street. AT&T pulled fiber through the whole subdivision. I'm in the final phase of the subdivision and many neighbors have fiber. I worked with a local sales rep who requested address validation weeks ago with no progress yet. I put in my own request and haven't
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AT&T Fiber Ordering
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How to get account information for my att prepaid account? Unable to reach customer service with the given number. Trying it for more than a months.
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Account & Usage
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good, I need your help I'm from Venezuela and I have a Samsung Galaxy S6 G920A and I have not been able to upgrade to Android 6.0.1 I can not get the files and I can not update it. I need your help!!! I could tell you where to get the files or if you yourselves can procuring those. buenas, necesito
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Android