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Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

Questions

 • Device Features

415

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0

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Can you pass on an email message?

Our email is [email scrubbed], the address we are looking for is [email scrubbed]. They probably meant Prodigy. Could you make contact with them and pass on my message?

Questions

 • AT&T Internet Email & Security

23

2

0

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Can I suspend my wifi or turn it off until I am going to return to college?

Due to the COVID-19, my college shut down classes which prompted me to move back home for the time being. I was wondering if I could suspend my wifi or turn it off until I am going to return. Is this possible?

Questions

 • AT&T Internet Account

34

0

0

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Disconnection of Prepaid Account

I have not been using my prepaid SIM for the last 5 months, and my account has been disconnected. Can my account be reconnected, or is it too late for that?  

Questions

 • Account & Usage

27

1

0

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HBO Max with Fiber - FREE

How long is HBOMax free with AT&T Fiber?

Questions

 • Features & plans

123

1

0

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Need to cancel autopay plan on ATnT Mobile prepaid but not able to sign into account

Hi Team,I want to cancel the ATnT Prepaid plan on my phone (Edited to remove personal information) worth $55 (includes $40 US calling plan + $15 South Asia Add on plan) as i am unable to travel to the States due to the COVID-19 situation. I am not able to log into my Atnt account online as i current

Questions

 • More AT&T PREPAID Discussions

39

2

0

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Stingray Karaoke remove from bill

There is no easy way to cancel Stingray Karaoke on my account.  Please advise on how to do so.

Questions

 • U-verse TV Account

34

3

0

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I can just put my old sim card in my new phone?

Buying a new phone, but wondering if I can just put my old sim card in my new phone and go from there

Questions

 • Other Phones & Devices

78

1

0

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I need phone records from January 2020

How can I get those?

Questions

 • Wireless Account

113

3

0

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The covid keep kids on track with discounted low income rates

I have tried numerous times to get the discounted low income rate for internet at my home and have been declined for 3 years now can you help me at my location or can you please help me find somebody that can before the school year I need internet please. All the streets around me do the only road t

Questions

 • AT&T Internet Plans

460

3

0

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New Samsung Galaxy S20

Hi, this morning I went to the AT&T store and upgraded my Samsung Galaxy J7 to a Samsung Galaxy S20 -- the AT&T store associate transferred all my data, contacts, etc., over to the new cell phone ...now that it is fully charged I am looking for all my text message conversations but they are missing,

Questions

 • Samsung

170

3

0

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att u verse

What phone product is it that allows you to keep your own phone number, go anywhere in the country, plugs into a wall or car jack. Receive a monthly bill for using it.

Questions

 • AT&T Phone Equipment

113

2

0

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I've rebooted my router & unplugged box but U-verse still will not come on

My U-verse will not come on rebooted router and unplug box

Questions

 • U-verse TV Account

63

1

0

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Info needed for new home installation

Hi everybody! My husband and I are closing on our new house next month and I’m looking for some information on getting WiFi installed! My parents built a new house in the same addition as we are and had their WiFi installed earlier this year. When they had theirs installed the AT&T man drilled a

Questions

 • AT&T Internet Installation

58

3

0

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Help with special need for our Daughter.

My Daughter is in the U.S. Navy in GUAM her ship USS Theodore Roosevelt. She has COVID-19. My question is can you guys work out something where she will not pay a lot for calling and internet service. We want to stay in contact! Please help us.

Questions

 • Wireless Billing

86

1

0

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uverse

how can i pay make payment arrangements for att u-verse collection from 2018?

Questions

 • U-verse TV Account

23

1

0

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2018 FIFA World Cup - Channel Listing & Troubleshooting by AT&T (U-verse)

Hi all! It’s been four years since we saw Germany defeat Argentina in a nail-biting, dramatic final and needless to say, with all 64 games available live, we are ready for the 2018 FIFA World CupTM to finally KICK off!   Channel Listing   Didn’t make the trip to Russia? No swea

Questions

 • Watching U-verse TV

25.4K

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Can't cancel my prepaid account from abroad

Due to COVID-19, I've been displaced from the US and have had to return to Brazil on short notice. I'm not able to cancel my autopay because I cant' log in to ATT, and when I request a new password I don't receive the message because I don't have a signal connection on the ATT chip in Brazil. I've a

Questions

 • Account & Usage

24

2

0

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Can’t login and out of state

I forget my user id, my password and zip code. Right now I am out of state, I need to open the international service so that I can receive phone call and text message.

Questions

 • Online Account Access

37

7

0

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Static while streaming on AT&T Fiber

From time to time I receive static while streaming on Amazon Prime & Hulu — not so much on Netflix. I get regular TV OTA.    My system is AT&T Fiber, BGW210, hardwired to a printer and a Netgear  GS108 Switch hardwired to my Roku. The rest of my system runs off my Netge

Questions

 • AT&T Fiber Equipment

22

1

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