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Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

Questions

 • Device Features

539

3

0

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Do you have a student discount?

I am currently in college and since COVID-19, I have been struggling with my class work due to the fact we don't have internet at home. I was wondering what student discounts you had

Questions

 • AT&T Internet Plans

2.7K

3

0

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change to auto pay

If I have balance left such as $75 and I change from $.25 pay per use to $50 autopay monthly plan, it will deduct next payment from the balance $75 or from my debit card. How to tell ATT to deduct first from my balance until $0?

Questions

 • Account & Usage

64

2

0

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Some channels not showing up.

Why some of our uverse channels not showing up? It's just a black screen with no explanation. 

Questions

 • Watching U-verse TV

61

1

0

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Coming to California for a holiday from Finland

Hello!I coming to California for holiday this june. I'm asking about prepaid plans. I have Oneplus 5t phone. Does it work on ATT network with 4G? If I buy the Unlimited 85$/mo. plan, what restrictions are there besides it may slow down if there is congestion on network after 22GB. Is there any restr

Questions

 • Data & Messaging Features, Internet Tethering

295

1

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0

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information request about at&t $2 unlimited talk and text plan.

I would like the full plan details for this plan. How is billing handled? Is a credit card kept on file and then just billed on a per-use basis? or is it a prepay of some sort, where you have a credit balance that the daily $2 is deducted from on the days the phone is used? Does the credit balance

Questions

 • Plans & Features

415

1

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How to Unlock my S5?!?!?

So, I read the post, it has some instructions that's not too complicated.But I'm stuck? Guess where? that's {edited for word filter evasion} american SSN, which I don't have and feel offended everytime people asking when I really need to have a good and nice transaction with them. First of all, I am

Questions

 • Samsung

40.2K

2

0

0

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firmware 6.0.1 for G920A?

good, I need your help I'm from Venezuela and I have a Samsung Galaxy S6 G920A and I have not been able to upgrade to Android 6.0.1 I can not get the files and I can not update it. I need your help!!! I could tell you where to get the files or if you yourselves can procuring those. buenas, necesito

Questions

 • Android

2.5K

2

0

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I'm unable to get a tech to come out

Just want every one to know that I came home and my broadband light is flashing red. Called for assistance and CANNOT GET A TECH OUT UNTIL TUESDAY. Mind you, my entire city is on LOCKDOWN curfew due to COVID, so AT&T really expects me to sit and stare at a wall for DAYS. They (Edited per communi

Questions

 • AT&T Internet Equipment

58

1

0

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Can you pass on an email message?

Our email is [email scrubbed], the address we are looking for is [email scrubbed]. They probably meant Prodigy. Could you make contact with them and pass on my message?

Questions

 • AT&T Internet Security

38

2

0

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I cant find away to put the AT&T carrier billing back on Google play store

Hi my name is Shantelle Gibson and yesterday I had the perched blockers off my phone whenever I went to try to make a purchase on my game it wouldn't let me so I called AT&T back they said if I enabled the AT&T carrier billing the it would work but it made the AT&T carrier billing disapp

Questions

 • Account Features

47

1

0

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Not currently in the US / hold phone number temporarily due to the covid-19

Hello! As the subject line mentioned, I am not in the US currently due to the COVID-19 since mid march, I was wondering if I can suspend my bill but hold my phone number until September/October? And since I didn't use any data nor make any phone call, would it be possible to have a refund for the pr

Questions

 • Wireless Billing

267

2

0

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Hot potato here. How can I make updates when "Account Security" comes up blank and the phone no on file is obsolete?

I spoke to 4 different AT&T techs via phone and have looked up what to do if the account security link comes up blank, and there is not a satisfactory answer I can find online. I need to update the info without running into the need for code sent to an obsolete phone number. I can't for the

Questions

 • AT&T Internet Security

56

4

0

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PREPAID TO POSTPAID

I would like to change from At&t prepaid to postpaid. I currently have the $65 unlimited prepaid plan with auto pay.  What do I need to do to change?

Questions

 • Wireless Account

307

1

0

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Transfer Pin for AT&T phone to international carrier

I've tried to get a Transfer pin for my phone number in all the ways shown here: https://www.att.com/support/article/wireless/KM1447526/. If I use att.com or myAT&T, I do not get the option to 'Transfer phone number' - it is not there. If I call *PORT, it says my plan is not eligible for this

Questions

 • Data & Messaging Features, Internet Tethering

60

3

0

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Prepaid line usage abroad

Greetings,I have an At&t prepaid line which I purcahsed back in October 2017 when I was in the US. I reside in Turkey and kept using that line’s whatsapp on my iphone which I also bought together with the at&t line in 2017. Now I own a new phone and want to transfer my at&t phone line’s whatsapp to

Questions

 • Account & Usage

73

1

0

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Will i continue to have this discount of $5 on my account after trading in my phone of will this $5 union discount disappear?

I would like to keep the discount as it helps my bill to be cheaper, Also I paid off the phone so I could upgrade early since the phone I got when I switched was the 12 mini. I'm trading in the 12 mini for a 14 but will this discount show up on the iPhone 14 installment plan, I plan to keep this 14

Questions

 • Wireless Billing

38

4

0

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at&t accounts

What is a sub account? can anyone please explain this to me?

Questions

 • Online Account Access

71

1

0

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Is there something that can improve my wifi's weak signal?

My Uverse Wifi was set up in the back of my home 7-8 years ago which provides a weak signal in the front main part of my home. Is there a solution to improve my signal? an extension?

Questions

 • AT&T Internet Account

106

1

0

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Closed

How do I sign up for DirectTV

How do I sign up? My phone number is [EDITED] please call me [EDITED per Community Guidelines - removed personal information]

Questions

 • HBO Max Account & Billing

127

1

0

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