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Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

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669

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Need to cancel service, or remove a line from your account?

We hate to see you go, but we're here to assist you. For a line of service, tablet, or wearable, here are a few things to consider: Have an installment plan - Any unpaid installment balance is due on your next bill when you cancel service for the tablet or wearable linked to the plan. Learn h

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1.1K

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I recently bought a unlocked device, but can't use At&t data

I recently bought a unlocked device, but can't  use At&t data. It is a Samsung note 20 Ultra 5G

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122

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Need to upgrade android OS

I have a ZTE phone with Android 5.1 I need at least version 7 to Sync with my home PC Can I upgrade the Phone OS?

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144

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firmware 6.0.1 for G920A?

good, I need your help I'm from Venezuela and I have a Samsung Galaxy S6 G920A and I have not been able to upgrade to Android 6.0.1 I can not get the files and I can not update it. I need your help!!! I could tell you where to get the files or if you yourselves can procuring those. buenas, necesito

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2.5K

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Cannot receive messages from some contacts

I just bought the LG Stylo 6. Software is android 10, version Q730QM10c. I can exchange messages with one of my contacts, who owns a samsung device, but not two other contacts, who own iPhones. They can receive my messages but I don’t get theirs. I do not have any blocked numbers so I am not sure wh

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377

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Message unreceived, download now? on LG K10 incoming texts

Getting this on most of my incoming texts, for months. Phone is about four years old. When I click on the little box that says download now?, it will download but have to hit back button to read it. Any help?

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99

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Need power cord for Big Att uverse power broadband internet Service

2wire gateway 3800HGV-B is the piece of equipment i need a cord that plugs into the electric outlet

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82

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Gateway 2Wire3801HGV keeps rebooting by itself, especially when watching anything on Youtube.

My gateway 2Wire3801HGV reboots itself, especially when watching anything on Youtube. This occurs at a completely random time. My gateway also has issues where severe packet loss occurs at random times as well. Lastly, my gateway also has a bad ethernet port that does not accept a cable. I think I'v

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76

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Can I suspend my wifi or turn it off until I am going to return to college?

Due to the COVID-19, my college shut down classes which prompted me to move back home for the time being. I was wondering if I could suspend my wifi or turn it off until I am going to return. Is this possible?

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68

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Why isn't Oregon on the access AT&T application?

Why isn't Oregon on the access AT&T application?

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87

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Is there a monthly fee for $2 daily plan?

Regarding the $2 daily prepaid plan,is there a monthly fee?is it necessary to pay $2 the day when the phone only receives texts instead of sending texts?If there is a period of in-activities, say, the phone does not make calls for 12 months, will the phone number be deactivated?I try to contact CSR,

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737

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G3 phase out?

I read where 3G service is being phased out. My current ptrepaid account (flip phone) is 3G capable. When changing to  a 4G or better phone. 1) Can I still keep the prepaid plan I am now on? I'm pretty sure that plan is no longer offered but I am grandfathered in since I've had the account fo

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143

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Out of the country for the rest of the year and will not be using any PREPAID services.

I will be out of the country for the rest of the year and will not be using my PREPAID services for my phone as I have another plan. I still want to keep my number for when I return to the US in 2024, however, I do not want to be paying my current monthly expense for my plan when I will not be using

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28

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How to suspend my plans

So I'm an international student who's currently back in my home country due to the pandemic. I'm wondering if there's any way that I can suspend the payment for 5 months or so before I know when exactly I would be able to return back to states? Also it is kind of hard for me to make phone calls to

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229

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Mobile Sim Card Kit questions

Greetings. I'll be in the country for a few months and wanted to get a local number to make things easier while living here. I have a few questions regarding an AT&T Sim Card Kit I saw for sale on Walmart. First, in the specs, it mentions "keep your number", but my number is from Mexico and I'd

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268

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Switching prepaid $0.25 plan to new phone

My current phone is a flip phone from years ago. The plan I have is the prepaid $0.25 per min plan. Since at&t is doing away with 3g service, I will be forced to get a new phone. I want to keep my same plan because I do not have need for the internet. That is what my laptop is for. I have the ph

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108

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Can't cancel my prepaid account from abroad

Due to COVID-19, I've been displaced from the US and have had to return to Brazil on short notice. I'm not able to cancel my autopay because I cant' log in to ATT, and when I request a new password I don't receive the message because I don't have a signal connection on the ATT chip in Brazil. I've a

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70

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my phone cancelled out I want to use it again

My phone cancelled out for none use. I want to use the phone again and use the number I have from a different plan.   I have already tried putting a Calling card on the phone but it still doesn't work.  how can i use the phone that I used about 6 month ago's?

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56

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SIM size and activation date?

If you order a SIM with a prepay plan, what size SIM is provided? And... How are the 30 day prepaid plans activated? Is it when the SIM is placed in the phone?

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23

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