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Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find inf

Questions

 • Device Features

372

3

0

I asked for a 1 month mobile internet for a hotspot, but they charged my credit card again

Hi, last month (12 March) on a trip to the US, I bought a 1-month use internet chip.This was to use on a 3G mobile hotspot while I traveled around.Tod

Questions

 • Wireless Billing

51

1

0

0

Samsung galaxy s6 edge not receiving update

My samsung galaxy s6 edge doesn't seem to get the update AT&T announced on May 13, 2015

Questions

 • Samsung

468

1

0

0

Help Requested

Greetings.I am desperately trying to assist my elderly father.  Approximately 2 months ago he called AT&T to switch his cable service so that he could

Questions

 • Wireless Billing

208

4

0

0

AT&T Is holding over $800 of my money and refuses to refund it.

I ordered a new phone through AT&T, I wasn't satisfied with it and I was able to return it for a different phone. They claimed that they did not recei

Questions

 • Wireless Billing

243

5

0

0

Non-stop delays and lack of information in getting service in new neighborhood

We moved into our new construction neighborhood, which is surrounded by houses with all of the local service providres, at the end of July. Since then

Questions

 • AT&T Internet Installation

385

4

0

0

How do you cancel if your AT&T phone breaks up too bad to even talk to anyone and no chat support?

HORRIBLE! I would have cut it off weeks ago if there was a way to be in contact. Wireless hotspot drops every call, no one can hear anything.

Questions

 • Wireless Account

124

8

0

0

My iPhone has been blocked and no one seems to be able to help me. PLEASE HELP AT&T!!

My iPhone X that I preordered from Apple back in 2017 has been recently blacklisted because someone is claiming it was stolen. I am this phone's origi

Questions

 • Wireless Account

82

1

0

0

AT&T Failed Me

My house was burglarized on Friday night while my house was armed.  I've been a local customer of AT&T Digital Life for 3 years now since we purchased

Questions

 • Other

509

2

0

0

ATT Uverse not living up to expectations- customer service significanlty lacking

For 4 years I have been receiving mailers, door knockers, etc to move to att uverse.  For 4 years I never did then finally gave in because it was goin

Questions

 • U-verse TV Account

534

2

0

0

price of service

Can you tell me why uverse can give me 12 months basic internet and home phone for 47$ a month then jump to 76$ with no extra service?? Customer servi

Questions

 • U-verse TV Account

750

2

0

0

I have several important questions!

First I want to know how to and if I can switch from prepaid to actual service and also keep my phone number and all my accounts including but not lim

Questions

 • Phone & Device Upgrades

14

2

0

Outdated LandLine

the landline leading to our house is outdated, so we do not get WiFi fast enough to do any normal activities like social media or watch netflix. We ne

Questions

 • AT&T Phone Installation

17

6

0

Switch device to Sprint

Hi, I bought an iPhone 8 (MRRU2LL/A) on eBay, unlocked it from AT&T's official website. Went to Sprint and they told me it can't be used. Is the

Questions

 • Other Phones & Devices

8

1

0

jdfrank99

I posted this last night but now it's mysteriously gone... Please advise if there's a better place to post this.  Just looking for some resol

Questions

 • Wireless Account

23

4

0

Photo resent 2x -2 days apart not by me

Hey all.. thanks in advance. (iPhone users) ive sent a photo to my friend who has been having bad signal and photo was received as text message (green

Questions

 • Data & Messaging Features, Internet Tethering

11

1

0

Dropped AT&T cell signal

One month after I agreed to a 3 year contract and purchased four iPhone X’s some work happened on a nearby tower and service was cut off to my area/to

Questions

 • Other Phones & Devices

10

0

0

The new pay in full plans

I have been a prepaid customer for YEARS. I currently have the $50 prepaid plan. I have noticed that there are new plans where you can prepay for a ye

Questions

 • Plans & Features

11

1

0

Popping up when I'm in the middle of playing a game

My restart button and off button and emergency button keeps popping up in the middle of me playing a game

Questions

 • Device Features

5

1

0

Terrible Customer Service

We were a long time direct TV user. When at&t bought direct tv we added the internet to our existing account. Now 7yrs later we have disconnected our

Questions

 • AT&T Internet Account

15

2

0

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New to the AT&T Community?
Visit the Community How-To.