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Mailed multiple defective devices - AT&T wants me to pay it off in order to get a change?
Hello: I've purchased a Nokia Lumia 1520 less than a year ago under the AT&T Next program. I'm on my third device that has had the same issues/problems as the previous two. The problems are not unique to my situation and are well known to a large group of users of the same device. Yes, there's a sho
• Other Phones & Devices
Will Lg G2 get 4.4.3 Update
Will Lg G2 receive the new 4.4.3 update?? The last update totally messed up my phone. Now I don't know if my phone is defective or if it is the update. I am 99% sure it's this 4.4.2 update because numerous people have been complaining about it. Will there be an update to fix this or am I forced to s
4 device replacements in less than 3 months; CSR refused to replace device again.
Hello,I am currently an AT&T customer since October of 2009. Never had an issue with Customer Support. Always on time and very professional and curteous. However, it is until recently. After I called to complain about the same issue happening with now 4th device replacement (Moto X), not to mentione
• Wireless Account
Why am I being charge a device that I have returned?
Long story short, I had to replace my phone, I received the label and took the device to the office, time passed by and I was not aware that the device was not return yet nor being process at the " at&t warehouse", my bill was charge. By fortune I kept the tracking number, So I called when I got tha
• Wireless Billing