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Mailed multiple defective devices - AT&T wants me to pay it off in order to get a change?

Hello: I've purchased a Nokia Lumia 1520 less than a year ago under the AT&T Next program. I'm on my third device that has had the same issues/problems as the previous two. The problems are not unique to my situation and are well known to a large group of users of the same device. Yes, there's a sho

Questions

 • Other Phones & Devices

734

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Will Lg G2 get 4.4.3 Update

Will Lg G2 receive the new 4.4.3 update?? The last update totally messed up my phone. Now I don't know if my phone is defective or if it is the update. I am 99% sure it's this 4.4.2 update because numerous people have been complaining about it. Will there be an update to fix this or am I forced to s

Questions

 • Android

3.3K

2

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4 device replacements in less than 3 months; CSR refused to replace device again.

Hello,I am currently an AT&T customer since October of 2009. Never had an issue with Customer Support. Always on time and very professional and curteous. However, it is until recently. After I called to complain about the same issue happening with now 4th device replacement (Moto X), not to mentione

Questions

 • Wireless Account

494

2

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Why am I being charge a device that I have returned?

Long story short, I had to replace my phone, I received the label and took the device to the office, time passed by and I was not aware that the device was not return yet nor being process at the " at&t warehouse", my bill was charge. By fortune I kept the tracking number, So I called when I got tha

Questions

 • Wireless Billing

177

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